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Product & services pricing
3.70/5
Chance of future purchase:
3.80/5
Shipping & packaging:
4.51/5
Customer service:
4.00/5
Return/Replacement policy:
3.89/5

Verified
2/5

2018-03-18

Need more than 60 days to return

"They only giv 60 days for refund. When item is purchased in winter months i can not know if it is defective or the right fit until it is installed whuch will be later than 60 days. When i tried ordering last year during warmer months...it was out of stock. Not very accomodating"


Verified
5/5

2018-03-18

Fast service

"Prompt service, good product."


Verified
5/5

2018-03-18

"The replacement cushions came within a week of placing my order, they were good quality and fit perfectly. Looks like a brand new patio set."


Verified
5/5

2018-03-18

Replacement swing canopy

"I had been looking for this replacement forever. Perfect fit!"

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Verified
3/5

2018-03-18

Replacement cushions

"I’m pleased the company carries what I need. Not crazy about waiting until June to receive the product. It was clear from the beginning that the item I want is on back order. "


Verified
5/5

2018-03-18

Great Canopy.

"Very pleased with the re-placement Gazebo canopy " REPLOCK 500 " better material than the original canopy
and a good fit. Thank You
"


Verified
5/5

2018-03-17

Much Appreciated!

"Your prices were reasonable and your shipping was very fast. I will be a customer in the future! "

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Verified
5/5

2018-03-17

Fast convenient

"My patio cover was getting tore up from all the weather we were having. I looked online and even purchased a cover from somewhere else, and the cover did not fit after waiting two weeks for it to arrive.
When I looked at Garden Winds, the website is fantastic in helping you find the perfect match for your patio cover. I purchased two because the price was so great and they arrived within two business days! Awesome fit and great color. Highly recommend.
"

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Verified
5/5

2018-03-17

Replacement

"Ordering was easy. And the item arrived ontime. "

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Verified
5/5

2018-03-17

Very happy customer

"The product I order came very quickly and I was delighted by the lawn swing pad and canopy. Thank you."


Verified
5/5

2018-03-17

Fresh start after the Great Flood of 2016!

"My home flooded in August, 2016. The patio cushions soaked up that nasty water, and we had to throw them away. We were displaced for 14 months while the house was rebuilt. When we moved back in, I could not wait to order new cushions to restore my patio seating area. The cushions from Garden Winds fit perfectly! They are well made and very sturdy. We are enjoying living at home again, both inside and outside! I'm glad that I found Garden Winds online. Ordering was easy and the delivery was prompt. A great company to work with!"

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Verified
3/5

2018-03-16

shipping was fast Quality questionable

"installed it the day I received the tarp 3 days later the there where several parts of the trap started to rip I have emailed the company but no reply on my email"

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Verified
3/5

2018-03-16

This cushion is just okay as a replacement to the original ...

"Unfortunately it does not have any velcro or straps to attach it to our particular swing seat/back. The material is not as nice as what our original cushion was either. It is an okay substitute - hope that it lasts a few years to make up for what is cost us to get here in Canada with the exchange rate, etc."


Verified
1/5

2018-03-16

Not anything like pictures and wassn't close to fitting

"We have ordered universal tops before and haven't gotten the custom fit ones, but have never received anything so bad since having 2 of the 10 x 10 gazebo's. The top tier zipped to the bottom tier...not what we wanted and not like pics...and was almost a foot off in measurement. Then the bottom tier wasn't anywhere near fit either even though we ordered and received what was stated as the standard 10 x 10 replacement. Sent it back and have ordered the same thing. Due today but checked ;pics again and praying you folks get this right. Don't know what the other one was or what gazebo it would fit but not ours and I researched and bought the same one we just received for the other gazebo so know it should have fit."


Verified
5/5

2018-03-16

Second time.

"I've used this company in the past and have always had great service. Their products have been as advertised."