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Product & services pricing
2.50/5
Chance of future purchase:
1.67/5
Shipping & packaging:
2.50/5
Customer service:
1.67/5
Return/Replacement policy:
1.67/5

Verified
5/5

2016-10-14

Fast and easy

"I sold 3 gently used iPhones to Gazelle and the process couldn't have been easier. I would recommend Gazelle to anyone and will definitely use their service again."

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Verified
5/5

2016-10-13

Another satisfying transaction

"Very pleased with the service provided. Received box and shipping label in very quick time. Followed instructions and returned phone. Check is in hand now."

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Verified
5/5

2016-10-13

Extremely fast service

"I sent in an iMac - I dropped it off at Fed Ex where they packaged and shipped for $25. I heard within 3 days that Gazelle had received it, and they upped their offer slightly. At the end of that day, i received another email saying that my check was on its way. I highly recommend Gazelle!"

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Verified
5/5

2016-10-13

So easy even my mother could do

"Easy instructions to follow. No hassle. Quick cash who could ask for anything more "

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Verified
1/5

2016-10-13

WORST COMPANY EVER

"It has now been 6 days since i've ordered my phone and IT STILL HAS NOT SHIPPED. I have talked on the phone with their "customer service" (which is a joke of customer service) the past three days. They have no idea what customer service means considering i've waited 6 days for a phone to ship and they refuse to do anything to help. I asked for the phone to be sent overnight and that I will even pay for it if need be and they refuse to do so. I will not ever recommend this company to anyone. The complete and total worst experience with purchasing phones EVER."

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Verified
5/5

2016-10-12

Super quick

"This is the second item i've sold to Gazelle and both times, everything was quick, easy, and efficient. Apple recycling offered much less and only gives an apple credit, this is so much better"

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Verified
5/5

2016-10-12

YAY!

"I've sold a few phones to Gazelle, and I've had a fantastic experience every time! They couldn't possibly make it any easier to sell my phone. On top of it being an easy sell, I ended up getting even more money for my phone than I initially thought I would! I'll always use Gazelle!"

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Verified
5/5

2016-10-12

Great Experience with Gazelle!

"Selling my old iPhone to Gazelle was quick and very easy, and I received a great price. In fact, upon receipt, I was notified that the phone was in better condition than expected and they increased the payment amount.

My experience from their website, to the follow-up emails, receipt of their custom box and label was all very customer friendly and efficient. I couldn't be happier and highly recommend their service should you wish to sell your old phone.
"

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Verified
5/5

2016-10-12

Repeat Customer

"No complaints. Service as promised and even gave me MORE money upon inspection. A+"

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Verified
5/5

2016-10-12

My sixth or seventh sale

"Easy to work with, quick responses and communications, but, you know what, it is ridiculous what a nearly new smartphone is worth in sale or trade compared to their new prices. Absolutely disgraceful. This is not a criticism of Gazelle. Just the hypocrisy of the markets."

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Verified
5/5

2016-10-12

like a good neighbor, Gazelle is there

"Everything went just great… payment was fast and easy with an Amazon gift card. Shipping in Gazelle's own box was free and quick. I was VERY pleased to do business with Big G."

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Verified
5/5

2016-10-12

A reliable experience

"Selling used electronics privately or on eBay is almost always a hassle. Gazelle makes it absolutely painless. You describe the condition, they make an offer, send you a box with postage pre-paid, then promptly send you a check (or pay via their other payment methods). During the whole process they keep you informed with friendly, cheerful emails. I couldn't recommend Gazelle more. "

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Verified
5/5

2016-10-12

Geronimo!

"Paid $25 For My iPhone 6 after you upped the offer. $200 for 2 years on ATT, and the you gave $175. Love your business practices!

Cheers!- Adam FromTX
"

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Verified
5/5

2016-10-12

"Great experience working with Gazelle!!"

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Verified
1/5

2016-10-12

DON'T USE!

"Gazelle offered me $50 for an iPhone 6 in excellent condition, after an initial offer of 200. Once they received my phone, they stated that there was dust under the glass, damage to the case and therefore could only offer me the low ball amount. GLYDE.com sold my phone in 2 days to another user, for $250. There was NO damage or dust under the glass. It's never been taken apart, and was barely used. It was also in an Apple case since the day I walked out of the store. The phone worked perectly. This is a bait and switch scam to get people to accept their lowball offers, so they can resell and increase their margin on the product. Sell to a user, not a company! Glyde.com...."

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