ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
2.50/5
Chance of future purchase:
1.67/5
Shipping & packaging:
2.50/5
Customer service:
1.67/5
Return/Replacement policy:
1.67/5

Verified
5/5

2016-10-03

Gazelle upped there initial offer...

"I sold Gazelle an iPhone 6 with part of the screen disconnected from the body. I was offered $80 and sent it in. Later on In got an email from Gazelle saying my phone was worth $95 and not $80. Thanks!!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2016-10-02

Kaaaaaaa Ching!!!!

"Been selling my old Mint condition iPhones to Gazelle for some time now and I have always loved the speed of their service and the fairness of the price they offer for my equipment. If you're not already selling thru Gazelle then you must have been captured by the other Cats who eat away at the amount they give you. I will always run with Gazelle... *I know Cheese way of writing the review ... and a drum role ~ cymbal crash* but they are the best!

Speed of Service and Payment are outstanding!
"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall customer service
N/A
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-10-02

Sold!

"I ended up receiving more money for my iPad than originally decided. I incorrectly stated that my iPad was Wifi only, but it turned out that when Gazelle inspected it, they found that it also had AT&T 4G, and reimbursed me with more money!"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall customer service
N/A
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-10-01

They sent me more money than expected!

"Gazelle said they found my phone is better shape than I rated it, so increased the amount of my check. Very easy mailing instructions too. Just popped the phone in the package they sent, then in a mailbox. Super easy."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall customer service
N/A
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-10-01

Outstanding

"A box arrived quickly and was cushioned to protect the iPad mini I sent. Approximately a week later a check arrived. Thevcheck amount was certainly reasonable. This is a super company to do business with. "

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-10-01

Gazelle is Fantastic

"Fast shipping process and quick service. They make it so effortless and super easy."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-10-01

Fast & easy!

"I have used Gazelle twice, both times the process was quick and painless and I receive my funds very fast. I will continue to use their services when I have unused smartphones. "

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2016-10-01

Awesome!

"I got $50 for a non working iPhone that I was able to put toward a new one. Yippee!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2016-10-01

Easy, quick and fair

"I used gazelle several years ago and forgot how efficient it was. Choose the amazon gift card for a little extra money and very happy with how quick it all was. "

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall customer service
N/A
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-09-30

Easy peezy!

"Very easy to sell my iphone thru Gazelle. They are quick and you get exactly what was promised."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall customer service
N/A
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-09-30

Phone+Check =Cash Fast

"Fast shipping,easy instructions,check in my account within days. Second time I've used Gazelle and I'm sure they'll be more to come "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2016-09-30

They gave me more!

"I didn't want to ask for more when determining the condition of my phone and they game me more!!!"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-09-30

Great, Fast Service

"I was very pleased with Gazelle. I have used them twice to sell back old iPhones. Unlike other sites, they do not give inflated offers only to change it after they receive the product. If you are candid about the condition of your device, they always pay the offer. Love that they give bonus value if you go for Amazon credit. "

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall customer service
N/A
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-09-30

Great experience.

"Very easy process and quick turnaround. Most importantly, the increased the price for one of my devices AFTER they evaluated it. That is GOOD BUSINESS!!!! Thank you Gazelle!"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2016-09-30

Easy!

"All companies should be this easy to deal with. I've use Gazelle several times and will keep doing so!"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A