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Product & services pricing
2.50/5
Chance of future purchase:
1.67/5
Shipping & packaging:
2.50/5
Customer service:
1.67/5
Return/Replacement policy:
1.67/5

Verified
5/5

2016-09-09

Great Service

"Gazelle was very timely after receiving my trade in to the time they sent my payment out!"

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Verified
5/5

2016-09-08

no-brainer!

"The entire experience was flawless - ridiculously easy to sell, ship, and claim the amazon gift card. And - received 30% more than AT&T offered for my trade-in."

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Verified
5/5

2016-09-08

"Super easy! Clear instructions."

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Verified
5/5

2016-09-07

Quick and easy!

"Gazelle was so quick and easy we had our $ in no time and sending phone back was a breeze. "

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Verified
5/5

2016-09-06

Easy as pie!

"Love that they send you a box to ship your iPad in! Makes it so easy! They include easy instructions how to get your iPad ready to mail, and you put it in the box and ship it off to its new home at Gazelle. 2 days later I got my email with my Amazon gift card! Fun and easy!"

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Verified
5/5

2016-09-06

More Money!

"What a great surprise! When we sent in our I-Phone 5S we received a email that our offer was increased! They gave us more money because it was in such good shape. Thank you Gazelle."

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Verified
5/5

2016-09-05

Easy!

"Just sold an old iPad. Could not have been easier!! Box at the door in two days, packed and gone! "

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Verified
5/5

2016-09-04

They're good!

"Honest, straightforward and prompt. Exactly as advertised. Will use again for sure....give them at try."

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Verified
5/5

2016-09-03

"Great value for my returns!"

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Verified
5/5

2016-09-02

Honest and quick

"I sent in a gently used iPad that I had shared was in fair condition. A day later I got an email from Gazelle informing me that it was in better condition than expected. They raised the amount of money I got and the money was in my Paypal account the next day. I had no idea that they'd do that, but it was a great surprise. I sold to them before and will continue to do so. "

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Verified
5/5

2016-09-02

"Was amazed at how quickly my transaction was processed!! Everything I needed to do to turn old cells phones into money was clearly spelled out!! Was very happy with with the process from start to finish! Thank you Gazelle"

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Verified
5/5

2016-09-02

Payment

"This is the second time I have used them and they work great"

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Verified
1/5

2016-09-01

Bought a 64GB, got in a 32GB STUCK LIKE CHUCK!

"I purchased a 64GB Note 5 and when I got it in and loaded up found it was a 32 GB! Called in and they had no replacement! At that point I had no phone option! Had to keep that phone, so I tried to order the 64GB again! Came in a 32gb AGAIN! They offered me compensation both times for the screw up yet don't bother to pay me the entire amount even though I have all the emails to prove it! Now 6 weeks later, I have a small phone I cant expand and a pile of emails and they refuse to do ANYTHING at all! Should have returned the phone to begin with! You get what you pay for! Be careful of the crooks! "

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Verified
1/5

2016-09-01

No check

"Haven't received my check yet. Way overdo and can't get a response. I want either my phone back or my check and I will NEVER SELL ANOTHER PHONE HERE!"

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Verified
5/5

2016-09-01

Super swift and easy peasy!

"It was easy to identify my device and quickly get a quote. Printed label and BOOM. Off it went, payment followed almost immediately. Another great experience!"

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