"This was such an easy and fast process. I would definitely recommend this to everyone I know. "
"Very simple procedure. They ship a self-addressed box, which was easy to pack and mail back. They sent payment exactly as promised and very quickly. My only suggestion is to offer some other shipping option besides Federal Express since I had to drive several miles out of the way to find a staffed store since the box was too big for express box."
"Ordered an iPhone for my son for his birthday. Specifically got an "unlocked" phone that would work with AT&T. However, they could not activate it. Didn't have the phone for his birthday. Very disappointed by this and customer service was not real friendly upon my phone call about this. Used Gazelle before an been happy, but not this time. "
"Was an simple and quick experience. Was very happy would recommend to anyone. "
"Gazelle was good, but reseller ratings.com is a scam. "
"I recently went to Gazelle to sell an iPhone 4s 16G. After putting in the exact model number of the phone their site said it was a 5s and made an offer of $70. I knew this was not correct and repeated the process only to be told again that it was a 5s.
I sent an email to Gazelle's "Contact Us" link and explained the situation in detail, specifically my knowing the phone was a 4s. The automated email response said that I would receive a response from them within 24 hours. No response was ever received!
I sent the phone anyway. This morning I received an email stating that my phone is a 4s and the value was only $5! I called 1-800-GAZELLE and spoke to a very pleasant lady who told me that they were no longer accepting the 4s and that was why it had such a nominal value. She was unable to explain why the website classified the phone as a 5s or why I never received a response to my email inquiry.
While I do understand the 4s had limited value, I can't help but feel "bait and switched" by the way Gazelle handled my transaction. They are sending it back to me. I would rather toss it in the trash than let Gazelle have it for $5 after this experience. Seller beware!"
"I've been selling my devices to Gazelle for years, and they always offer the best values and pay you in a super timely manner. Even with my devices with cracked screens-- Gazelle always is the best! "
"Gazelle is absolutely the best. Their prompt service and easy to follow instructions makes selling/buying devices a breeze. "
"It has been 3 weeks since I heard from Gazelle that they would accept my phone and pay me $25. I have yet to receive the check which Gazelle said would take 3-5 days.
Therefore, I am not pleased. They have my phone (which I could have gotten a credit for from my carrier) and have not paid me yet."
"Very pleased with prompt service, shipping was a breeze and payment was very quick."
"I had a broken iPhone in a drawer for months and checked on Gazelle and found out it was worth money. Got my check the following week. "
"Gazelle continues to be fantastic, providing great service, great pricing and quick shipping of sturdy, reliable packaging. Will use again!"
"I've used Gazelle in the past with no problems and will continue to do business with them in the future! This is an excellent way to sell a device. The process is quick and no-nonsense. Gazelle is top notch and highly recommended by me! "
"Very fast turnaround with receiving the box to send old phone to them as well as receiving payment "
"They make it quick and easy!!!"