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Product & services pricing
2.50/5
Chance of future purchase:
1.67/5
Shipping & packaging:
2.50/5
Customer service:
1.67/5
Return/Replacement policy:
1.67/5

Verified
2/5

2017-02-04

Bad payment experience

"I chose the paper check option. That might have been my error. First check was rerouted to Boston (I live in LA). Was told I'd receive a replacement check which never came. Third times a charm. Finally got it but the process took almost two months. If I use gazelle again I maybe won't choose the check option. "

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Verified
5/5

2017-02-04

Fast service payday

"Received return prepaid package and money very fast, as promised.
Have used in the past for iPhone and this last transaction for Gen 3 iPad, will continue to use in the future.
"

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Verified
5/5

2017-02-03

Quick and Easy

"Selling unused electronics to Gazelle was quick and easy! From initializing the sell online to the check in hand. Great service!"

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Verified
1/5

2017-02-03

Zero customer service!

"Gazelle was great following up with me prior to me sending them my phone. Nice reminder emails to send in my phone and fairly constant contact. HOWEVER, now that I have sent my phone in, i can't get anyone to contact me! It's been close to 2 weeks since I received the email confirming that my device had been approved. I chose the Amazon gift card option that is supposed to be emailed within 24 hours! I have called and sat hold for 20 minutes with noone ever answering, I have emailed and only gotten auto responses saying someone will contact me within 24 hours. Quite a frustrating experience."

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Verified
5/5

2017-02-03

Awesome experience

"Easily determined my trade in value from the website. Easy to ship to Gazelle, great email update on when the product was received, and when the trade in $$ would be available. Seamless experience. I have used 3x now and have not been disappointed."

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Verified
5/5

2017-02-03

Got more than expected

"I was expecting $95 for my phone because that is what it was estimated to be worth. When I mailed it in, they emailed me to tell me it was actually worth $105. A nice surprise considering they didn't have to do that. The process was very easy. Hard to get in touch with customer service would be my only negative comment."

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Verified
5/5

2017-02-02

Nice work!

"I used Gazelle for the third time and this time it was for a Macbook. Prices are reasonable and the process is simple. Good work!"

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Verified
5/5

2017-02-02

Quick money with very little effort

"I've sold both a phone and an iPad to Gazelle, and was very happy with both experiences. The packaging instructions were very clear, and the whole process was extremely simple and user-friendly. I got my money (via gift card) within 3 days of returning my device. "

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Verified
5/5

2017-02-02

Great Experience!

"Gazelle was great! Competitive offer, fast payment. Definitely will use again!"

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Verified
4/5

2017-02-01

"Though I didn't get my mailer boxes for 9 days, when I did the process was speedily handled and I recieved my check in 3days. I would recommend Gazelle to my friends and use them again."

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Verified
5/5

2017-02-01

Always easy and quick

"Never had a bad experience with gazelle! This was the 3rd time I've used them and it was great'! "

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Verified
5/5

2017-02-01

Awesome

"Got more $$ than quoted! Very pleased with them"

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Verified
5/5

2017-02-01

Love Gazelle!

"I have used Gazelle several times. Great site, fast payment, very happy every time..Use it! You will love it!"

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Verified
5/5

2017-02-01

Selling iPhones

"As usual when selling things to Gazelle it went smooth and was very quick."

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Verified
5/5

2017-02-01

money... money....money

"Love Gazelle! Super Fast, Easy, No brainer! "

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