"Gazelle was easy to use and everything went just as expected."
"I purchased an iphone 6 for my son at the very end of August. I chose to add the insurance package to the order. I ALWAYS insure my electronics purchases. The order total with taxes and shipping was $454. Now, just 3 months later, the touch screen has quit working. I called the insurance company and they could not find my account. I called Gazelle, and they claim I did not purchase the insurance with the phone. Now that I have gone back to find my receipt since the phone quit working, I see the order lists the phone itself as $419 and that I supposedly ordered one in excellent condition. I am wondering what the deal is. I remember specifying a phone in good condition and adding the insurance policy. Did they substitute a more expensive phone in excellent instead of good condition, and not process my order for the insurance? I am not impressed and would warn anyone against purchasing from Gazelle. I am out $454 and have a crap phone that doesn't work. Never again."
"Got top dollar for my iPhone 5s. Easy shipping and fast processing as always. I always use Gazelle and will continue. "
"Gazelle has great service. Three days after I shipped the phone to them I got an email telling me my phone was in the perfect condition I described and my check would go in the mail within a few days. I always had a case on the phone so the back never got damaged. I also put a Gorilla Glass screen protector on the phone so no damage to the screen. Do not lie to them about the condition as they do check the phone out."
"The transaction was fast and they even increased the offer on two of the three phones I sent in. Gazelle is providing a great service."
"The transaction went and agreed in a very timely manner."
"an excellent service!
Thank you very much!"
"Just sold an older iPhone and iPad -- I followed Gazelle's guidelines in rating the gear -- they followed through with a much faster than advertised response. Had my check only a few days after sending them my old gear. I'm a very happy camper!"
"Processed and paid quickly!"
"Easy and quick to get my money for my old iPhone."
"Easy to do, and fast response. We've used gazelle several times over the past years and the experience is always the same. Not a bad word to say :)"
"The whole process was so easy, fast and reliable. I wouldn't hesitate to use Gazelle again. "
"They make selling your phone SO easy, speedy, great directions, and fast response!"
"Shame on me for giving these guys a second chance. First time they sent me an unlocked phone even though they showed it to be unlocked. The second time they send me a 16 gb not the 64 I had ordered. Crappy customer service. I am very dissatisfied and when I called was never able to speak to a manager. "
"This is the 2nd time I have used your company & I love it. Fast fast service & turnaround.
Thank you ."