"i bought an E- bike and it arrived in 5 days :) I lost the keys and the customer support were great, they got me replacement ones with no fuss. from my experience i can honestly rate them :)"

"At first I was very happy with customer service . After 50+ messages and 40 euro out of my own pocket I have nothing good to say about my experience.
Bad product non existence of professional help ! I literally solved problem myself . I buy new controller new display. I got reimbursed for controller and partial reimbursement for display . 6 weeks it took for me to have the product up and running. Amount of stress and frustration it was not worth it .
Beware and stay away from this crowd !
I hope this helps you not making same mistake as I did .
"

"I am extremely pleased with the quick and correct feedback from the Geekbuying team regarding sending me a broken part for a vacuum purchased from them.
It arrived as promised correctly and on time."

"After purchasing an Anbernic console from geekbuying, I noticed the screen malfunctioning. After contacting after-sales service and receiving good repair advice, the product was still defective. So they sent me a replacement console within a few days. I'm currently waiting for the latter to arrive."

"My BMAX B8 Pro Mini PC failed three months before the one-year warranty expired. Customer service was very responsive, and I sent the device to a European address for inspection. They determined it was unrepairable and proposed half the amount as a refund or a discount on another item. I questioned this, citing the one-year warranty, and they then offered a full refund. Seeing my interest in another mini PC, they also gave me a coupon as a bonus. I just got the other mini PC I bought from them."

"I`ve bought projector with the GeekBuying, and less then it started to show distorted image. I wrote to the support, and the issue was resolved in less then a week: they proposed to reinstall software on the projector and sent the one that need to be installed with the instructions to the email. After these, image became normal. It is great to feel after sale support! I am very grateful they care about clients and glad I made my purchase on GeekBuying,"

"Robot aspirateur proscenic qui tombe en panne. Prise en charge rapide puis retour du produit réparé. Merci"

"Excellent communication and excellent products. Just perfect!"

"Professional sales service"

"I have to compliment the Geekbuying.com site for the assistance and kindness received in the non-functioning product purchased at their store in July.
In addition to following me step by step for the resolution of the problem, with always effective and fast responses. it is absolutely not a given to find a site with this courtesy and attention nowadays.
My most sincere compliments and thanks again!"

"J'ai eu deux problèmes avec l'ordinateur portable reçu or ils accepté de me l'échanger. Avec le nouveau, autre problème (clé incorrecte pour activer Windows), or réponse rapide, nouvelle clé fournie et problème résolu. Réponse rapide et efficace du service client."

"I bought a 27" Titan Army monitor with some problems but the
Service of GeekBuying answered immediately and helped me out with a good one.
I am very satisfied and recommend for the services received from GeekBuying."

"I bought a E-scooter this year and it had a few problems with it. But the Service of GeekBuying answered immediately and helped me out. I really recommend to buy from GeekBuying. "

"I bought a power station and i noticed when charging it at the highest level the wattage would drop for some reason. so i emailed them to claim warranty and they gave me a parcel to return the item. but i could return it because the shops wouldnt allow heavier than 25KG packages. so they arranged it to be picked up at my home. after it was picked up it took a few weeks for them to check it and they came back to me saying they couldnt repair it so they sent me a new one. Good support. they respond within 1 bussiness day. "

"I received a new device without any complains and quick delivery. The contact via email was easy. I can recommend the service"