"Website is simple and attractive. Costumer support works fast. "
"I had a complaint and the support was able to help me quickly and competently. The way everything went was very exemplary, many German shops could learn a thing or two from it."
"Service guys were always polite, respectful but the replacement process was very slow.
Unfortunately my device went wrong after 1 month (processor cooling failure I guess) that I claimed on November 25. After 22 emails and 30 days I received my replaced item. I don't understand if it was me of customer service but I feel this corresponding process shouldn't take longer than a week!
I'm really happy with my new device but it took 1 month to receive the new item!"
"I accidentally discovered this site and became addicted to shopping there. Everything I have purchased from the site is of very high quality and I use it in my life. Big thanks to the team that takes care of customers because they have a sincere attitude towards the customer and strive to help in every way if a problem arises on the part of their customers. This site offers great price discounts, in addition, there is a practice of encouraging users with magic points that can be used to reduce the price when purchasing a given product. Your order arrives in bumper days, regardless of holidays."
"Excellent after-sales service, all I needed was an email to report my problem and the problem was solved very quickly and without any problems.
The contact with the person was very proffessional bravo."
"Everything was fine with the purchased product. Their customer service works well, they answer questions in a short time."
"Inzwischen hat es sich ja im Internet herumgesprochen, daß Geekbying ein sehr guter Händler mit Spitzenpreisen und super Produkten ist.
Das ist aber nichts im Vergleich zum service_aftersale_team von Geekbying.
So einen tollen Service habe ich (außer bei Amazon) noch nie erlebt.
Mein neuer KuKirin G2 Master eScooter hatte eine Fehlfunktion, die trotz kostenloser Rücksendung zum Service Reparatur Center und ständigem Kontakt mit dem service_aftersale_team, leider nicht behoben werden konnte.
Daraufhin wurde der defekte eScooter anstandslos gegen einen fehlerfreien JoyorS10-S-Z ausgetauscht.
"
"I ordered a robot vacuum cleaner from Central Europe, and it arrived in just four days. The product is excellent—great quality and unbeatable in terms of price and performance. I had a question about its operation and wasn’t sure if something was normal or an issue. Customer service responded quickly with a reassuring answer and even offered a return option, though it wasn’t needed as the product works perfectly. Very happy with both the product and the service!"
"Tuve un minimo problema con una bici eléctrica que compré y el servicio postventa me lo soluciono muy rápido.
Productos de calidad y muy buena atención postventa. Volveré a comprar aquí en geekbuying."
"I bought an Eleglide M2 29 inch e-bike.
The bike meets my expectations. It is powerful enough, well finished and well equipped.
The package was received quickly from a warehouse in Europe
I must emphasize the quality of Geebuying's after-sales service.
I had a battery connection problem.
They sent me a video explaining how to solve the problem, in Mandarin but easy to translate on an online site.
I am satisfied that Geekbuying remains attentive to its customers if necessary."
"I boought a 3d printer, the shipment was quick and i got a good price for it(blackfriday ;) ). unfortunatly i got a screen problem, i got a very fast answer of the support and they send me a replacement screen. very good site and support."
"Acheter une fosiboot qui est tomber en panne retour pour réparation avec un suivi extraordinaire chaque question poser réponse dans la journée juste qu'il fault êtres patient le temps de l'envoi et le retour mais toujours avec un suivi qui évite la panique une question une réponse top suivis merci encore"
"i bought an E- bike and it arrived in 5 days :) I lost the keys and the customer support were great, they got me replacement ones with no fuss. from my experience i can honestly rate them :)"
"At first I was very happy with customer service . After 50+ messages and 40 euro out of my own pocket I have nothing good to say about my experience.
Bad product non existence of professional help ! I literally solved problem myself . I buy new controller new display. I got reimbursed for controller and partial reimbursement for display . 6 weeks it took for me to have the product up and running. Amount of stress and frustration it was not worth it .
Beware and stay away from this crowd !
I hope this helps you not making same mistake as I did .
"
"I am extremely pleased with the quick and correct feedback from the Geekbuying team regarding sending me a broken part for a vacuum purchased from them.
It arrived as promised correctly and on time."
"After purchasing an Anbernic console from geekbuying, I noticed the screen malfunctioning. After contacting after-sales service and receiving good repair advice, the product was still defective. So they sent me a replacement console within a few days. I'm currently waiting for the latter to arrive."