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Product & services pricing
4.71/5
Chance of future purchase:
4.60/5
Shipping & packaging:
4.67/5
Customer service:
4.70/5
Return/Replacement policy:
4.83/5
Featured Review


Verified
5/5

2024-09-14

Perfect

"very friendly and serious customer service, authentic products and fast delivery"


Verified
5/5

2024-09-12

Laser engraving machine

"So I ordered laser engraving Machine from geekbuying, very good price and with a bonus gift. There was a small problem with incomplete package, but they respond TK my complaint very quickly, so problem was solved. They have very good customer support. Thanks "

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Verified
5/5

2024-09-12

Supportive aftersale

"I had a problem with one of my products. I explained in details and they understood. They requested replacement parts so that I can fix it myself. It took some time, but they are replying within 24h. I received the parts. I can say that the aftersales is excellent."

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Verified
5/5

2024-09-11

Invoice

"Very satisfied and congratulations on the Jimmy h9 pro cordless vacuum cleaner complaint process!"

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Verified
5/5

2024-09-11

PERFECT STORE

"Bought several products from them. Items are always as described. Normal fast delivery and sometimes slow response regarding aftersales support. But always we managed to solve situarions in fair terms and sollutions. Within today i can highly recomend the store.
Rgds
"

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Verified
5/5

2024-09-06

Achat et prise en garantie

"Suite à un achat sur leurs site d'une imprimante 3d, cette dernière présenté un défaut lors de la mise en route. Geekbuying a directement pris en charge le suivis pour faire valoir la garantie du produit et m'ont renvoyé les pièces défectueuses sans coût supplémentaire. Je valide sérieusement leur site et leur service après vente."

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Verified
5/5

2024-09-10

Excellent support in solving problems with the bicycle

"Excellent support in solving problems with the bicycle within the warranty period. There was a problem with the controller and they sent me a new one very quickly"

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Verified
5/5

2023-05-23

Excellent support

"Excellent support in solving problems with the bicycle within the warranty period. There was a problem with one pedal, and they sent me a pair of new replacements very quickly"

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Rep reply posted 2023-05-25
A rep from GeekBuying, Geekbuying.com, has responded:

“Dear Branko-82900,
Thank you for your kind review.
We are looking forward to seeing you on Geekbuying.com again.
Best Regards
Geekbuying.com”


Verified
5/5

2024-09-06

Good prices, quick shipping time and great customer support

"After getting a defective product, the customer service was very helpful. I didnt have to pay the shipping fee for returning it and getting a new one with GLS. The customer service communicated quickly, friendly and on high level. "

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Verified
5/5

2024-08-31

The best store for retrogaming machines!

"Parcels are sent very quickly when the product is available. the tracking of the package is precise and once it arrives in France, the package is handled by a competent carrier. Customer service is responsive and communication is excellent. I am fully satisfied with my many purchases, keep it up Geekbuying."

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Verified
5/5

2024-08-30

Great prices and great support

"I purchased a Creality K1C printer, and after about 200 prints, I had problems with the hot end—it stopped heating up. I contacted customer service, and after a brief explanation, they sent me a replacement part under warranty."

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Verified
5/5

2024-08-29

Fast feedback and very correct!

"“Website is simple and attractive. Costumer support works fast. "

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Verified
5/5

2024-08-28

Very good customer service

"I bought a treadmill and it broke within first few days. The company responded quickly by sending a new one.

I feel safe to buy there.
"

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Verified
5/5

2024-08-28

Problem with 3d Printer

"I had major issues with my 3D printer that wasn't printing at all anymore. The Geek Buying customer service helped me with tutorials and by sending me every defective part. After 2-3 months of struggle, the printer is finally working!"

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Verified
5/5

2024-08-27

Roborock vaccum service done in one week

"I was amazed on the fact that the company received the good , had a good traceability in their Wearhouse, fixed the problem of the product and returned it back in a record time across the hole Europe.
More than this , the customer service had kept the discussion with me in a professional way and guided me through the hole process.
Really good job from the service team!

Keep it running on the same way !
"

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