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Product & services pricing
4.70/5
Chance of future purchase:
4.57/5
Shipping & packaging:
4.65/5
Customer service:
4.68/5
Return/Replacement policy:
4.82/5
Featured Review


Verified
5/5

2023-12-05

Very good after sale service

"I had a problem with a product I purchased, the technical support was impeccable and resolved the problem in the best way."

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Verified
5/5

2023-12-05

Very satisfied!

"Un excellent SAV, je recommande chaleureusement GEEKBUYING."

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Verified
5/5

2023-12-05

Best recomandation for my friends!

"Top prices, and great after sale sevice, they listen and anwser the day after! I recomand Geekbuying website and his after sale servive! "

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Verified
5/5

2023-12-04

Problema com a box tv

"Encomendei uma box TV que chegou sem problemas. Passado uns tempo começou a reiniciar sozinha sem razão aparente. Depois de algumas tentativas com o suporte para resolver o problema eles sugeriram a substituição da box TV. Enviaram uma nova sem custos. Serviço top. A minha encomenda é o número 5863826."

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5/5

2023-12-04

The item it's not working properly

"I HAD A PROBLEM WITH THE VACUUM CLEANER I PURCHASED, I COMMUNICATED WITH THEM TELLING THE PROBLEM I HAD AND SENDING A VIDEO OF THE PRODUCT MALFUNCTIONING, AFTER A WHILE THEY REPLIED TO ME THAT THE PROBLEM MUST BE TO THE BATTERY AND IT WAS SHIPPED TO ME WITHIN 1 WEEK A SPARE BATTERY,
AND THE PROBLEM WAS FIXED THEIR RESPONSE WAS IMMEDIATE AND THE SERVICE PEOPLE VERY Polite AND HELPFUL.
"

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Verified
4/5

2023-11-29

Très bon SAV

"J'ai acheté un aspirateur Proscenic P12 chez geekbuyin.com en août 2023. 2 mois après, la batterie est en panne. J'ai donc contacté leur SAV qui m'a demandé de leur envoyer un vidéo. Ils ont alors identifié le problème et m'ont tout simplement expédié une batterie neuve : et j'ai ainsi retrouvé l'usage de mon aspirateur !
J'avoue que j'ai été agréablement surpris par cette prise en charge (alors que je n'y croyais pas vraiment en leur signalant le dysfonctionnement).
A présent, je peux dire MERCI !
"

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Verified
5/5

2023-11-29

Great service

"Great service. Will recommend GeekBuying."

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Verified
5/5

2023-11-29

Good aftersale

"fast shipping, very good product, and competent after-sales service.
Cmd : 6086063
"

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Verified
5/5

2023-11-29

Geekbuying order problem solved

"I bought from geekbuying a Jimmy H9 pro vacuum cleaner and the product came in time but faulty. The service was very good and they exchanged the faulty product with a brand new one. Obviously it took some time but everything went well at the end."

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Verified
5/5

2023-11-28

Très bien

"SAV compètent et réactif.
Problème sur le produit livré réglé rapidement sans problème et sans surcout.
"

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Verified
5/5

2023-11-25

Sounarc R2

"I bought 2x Sounarc R2 speakers from this site and I am very satisfied with the fast delivery of the goods. However, one product was not working. I have to praise the quick response of the service team and they offered me a quick solution to the problem either by refunding the full amount for the non-working product or sending a new product. I was satisfied with the product, so I asked to send a new product. They sent me a new product. Thank you for fast arrangement."

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Verified
5/5

2023-11-24

Great service

"I had bought my Robo Rock from geek buying and nearly 2 years later I had an issue with my product, they were fantastic to deal with and had my product fixed and back working perfectly within a week and so professional with communication."


Verified
5/5

2023-11-23

Hibrew Coffee Machine - order# 6044433

"Totally fair company, even the after-sale services are very good. We love the coffee machine a lot.
I ordered other item, too. Service was very nice the product unfortunately wasn't satisfactory but, it was my fault! I expected a feature which was never mentioned in the specifications…
"

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Verified
5/5

2023-11-22

Perfect after-sale support

"A few days ago I made an order number 6073689 in which I ordered a projector and a projector screen. The projector is excellent and I am very satisfied with it. I don't like the projector screen, so I contacted customer support. The customer support is perfect, the response was very fast and I am satisfied with the offered solution. I would recommend Geekbuying to anyone because of the great products and quick problem solving. Thank you."

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Verified
5/5

2023-11-22

Excellent

"Fast delivery , and the product exactly same as the photos "

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