ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.70/5
Chance of future purchase:
4.57/5
Shipping & packaging:
4.65/5
Customer service:
4.68/5
Return/Replacement policy:
4.82/5
Featured Review


Verified
5/5

2023-11-22

An excellent store

"The store propose a lot of choice and a great service. Also, and not the least of their pros is their aftersale service : in a word, perfect ! I greatly recommend this site and store."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-11-22

superb after sale customer support

"superb after sale customer support!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2023-11-22

Poor Costumer Support

"The Company asks its customers by sending emails to evaluate the company and customer service with good reviews on various websites and applications recommended by the Geekbying company in exchange for discount coupons which, after the evaluation, are not the coupons that they they promised.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-11-21

Robot for cleaning windows

"They are excellent, reply was quick, order was shipt immediately. Service work perfect. I am ali very satisfied with product, cleaning is great. I recommend Geekbuying and this robot."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-11-21

Great store with great after sales support

"I have ordered some merchandise in the past and i hadn’t problems. They arrived quick and were well packaged. But this is the first time i requested support, and i didn’t expect much. So I’m writing this review because i was wrong! The support was great and quick to resolve. I can’t say enough"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-11-21

Good customer service

"I bought a video projector that came with a broken charger. I contacted the customer service (order 6002803 #AF1046088183) and after sending evidences they quickly sent me a new charger. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-11-20

After sales support

"Excellent service from the support team. I received timely and professional service for defective brake calipers. The whole process to delivery took only a week. Awesome service from Geekbuying!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-11-20

Bought items twice and was satisfied

"I used Geekbuying to buy Miyoo Minis on two separate occasions and I received my order in a timely fashion both times. I had to reach out to their customer service and they were nice and professional. I would recommend!"


Verified
5/5

2023-11-19

Congratulation to Geekbuying

"I recently ordered Laser Creality Falcon2.
Great Customer service & Fast delivery.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-11-17

Great customer service

"I had a problem with one part of Vacuum Cleaner Jimmy JV85. They sent me new whole part of it very quickly. Great service."


Verified
5/5

2023-11-17

Vacuum cleaner

"I've bought a vacuum cleaner un may 2023 and stop working un October, the customer service help me vert well and sent me the piece that doesn't work free. Ty again. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-11-16

Very efficient after-sales service

"Following a malfunction with a mini PC I contacted Geekbuying after-sales service. I was quickly contacted to identify the problem and a solution was found without me having to return the complete product. The defective part (the SSD), new and preconfigured as originally, was sent to me quickly. The computer now works perfectly. Very good experience with attentive and responsive after-sales service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-11-15

Очень качественная тех. поддержка.

"Очень качественная тех. поддержка. Проблемку решили оперативно и без всяких лишних проволочек. Очень качественный сервис. Благодарю!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2023-11-13

Bicycle that has not been repaired for 2 months

"I bought Fiido L3 from this site, but no one has helped with the repair since September. I have a warranty, but they return emails late and do not provide a solution.I still haven't received any results regarding my transactions. They respond to emails within 2-3 days. Don't buy anything from here. They could not verify the address for 1 month. Finally, I asked for a refund. And I'm still waiting for them to come back. I was doing Deliveroo in Dublin. But I haven't been able to work for 2 months because of this company. They have to cover my losses. because they couldn't repair the bike for 2 months. And I wrote in my first email that I was working as Deliveroo. but they don't care. They absolutely don't care if your products break.

I am attaching the date I first sent an e-mail as a photo below. The date is September 27. That's incredible. The worst site I have ever seen in my life. Who will cover my 2-month loss? I haven't been able to use my bike for two months? Even though it is under warranty!!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-11-14
A rep from GeekBuying, Geekbuying.com, has responded:

“Dear Ufukg,
We are very sorry for spending much time in processing your refund.
Please note that the full refund had already been provided and kindly check email we sent for more details.
Best Regards,
Geekbuying.com”


Verified
5/5

2023-11-11

excellent service

"Price went down a few days after making order 6063721. I've contacted customer service and they gave me a refund, for the difference. Quick, friendly service!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process