"When the electric scooter no longer worked, support was able to pinpoint the problem by having me use a multimeter.
There was a battery malfunction. The battery pack was completely replaced and the problem solved."

"I suspected a fan in my Creality printer started to make noises it shouldn't. After some messages back and forth we came to the conclusion that it indeed was a fan. They send me an OEM fan which is now working perfectly in my printer. I received the fan within a week, which was great.

Time between messages could be a bit faster but i'll take that any day above bad service."

"I bought the Roborock Q8 Max+ while it was still on PreSale. The product would be shipped at the end of October but mid October I already received the shipping details which was an amazing suprise.

Shipment was fast and product was in a supreme state. As a gift for pre-ordering I also received an accessory package for the Q8 Max+, the only problem I experienced was that the accessory package was incomplete.

I created a ticket at their support page and quickly received a proper and fast solution! They will ship the missing items back and already received the shipping details. It is very important for webshops to have a good after sales support and it seems that Geekbuying is doing an amazing job at it!

I would definitely buy from them again!"

"My orderd product was wrong unfortunately.
But the aftersale care was professional auick and very good!
All my experience was good."

"Bon site, j ai reçu l'imprimante dans les temp indiquer , mais j ai du contacter le SAV parce que la porte de l imprimante
est arriver casse, apprêt 2 semaine j ai reçu la nouvel porte.
Je recommande se site.
numero de commande: 6038840"

"Had an error on my new sculpfun laser, Got Quick help and an New motherboard send to me asap great service love it, i’ll be back thank you Geekbuying "

"I bought a Roborock S8 vacuum cleaner that stopped working after about half a year, I sent it for service and it was returned very quickly after the repair. The process of inspecting and repairing the vacuum cleaner before sending it back took a short time, about a week. I had a bigger problem with sending the package and waiting for it to return. I will definitely buy from geekbuying again."

"I bought electric bike on this site. Breakes broke down while cycleing. They offenred me to supply new brakes. I got new brakes in 1 month. They are reliable. I only recomend to check breaks on your bikes and if necesary replace them with hydraulic breaks. Overall bike is great for this price."

"Excellent experience. Bought a vacum cleaner, one of the parts was missing, wrote to a aftersale service and they sort it out for me very fast and without any problems. I had missing part in a week. From then on, when I'm buying something, first I check if Geekbuying sells it."

"Après l'achat d'une ender S1 plus (02/03/2023), la machine fonctionné parfaitement, mais j'ai eu un petit problème (08/09/2023) sur la machine de chauffe.

Lors de l'ouverture de mon ticket client suite à ce problème, j'ai eu rapidement un retour du support qui m'a accompagné sur mon problème et m'a renvoyé la pièce détacher nécessaire gratuitement et sans sur coup.

C'était mon premier achat sur cette plateforme et bien je peut vous garantir que je ne suis pas déçu ! "

"It is a very reliable and fast store managing any request you may make, before and after placing the order.

I am very satisfied with the service provided."

"Very good service and safety for buying !"

"Very good communication, quickly delivery, good product."

"all my orders was deliverd very fast, about every step i was informed with a email. Thats the way like shopping should be..."

"I bought Jimmy H9 pro almost one year ago. I has some issues with my metal tube, but each time I had reall, good experience with replacing damaged part. "