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Product & services pricing
4.70/5
Chance of future purchase:
4.57/5
Shipping & packaging:
4.65/5
Customer service:
4.68/5
Return/Replacement policy:
4.82/5
Featured Review


Verified
5/5

2023-09-25

Excellent warranty administration

"Quick and accurate administration even in the event of a warranty problem.
Correct seller, good prices.
Well-functioning customer service.
"

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Verified
5/5

2023-09-22

extra ordinary customer support and service

"I had a nice experience with the customer support. They are patient and listens to the queries. The shipment got late but they explained me the reason and also talked to me through out the process. Still do not have the product but I know it's going to be perfect :)"

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Verified
5/5

2023-09-22

Good work besides some troubles

"They have fair prices and a fabulous client attending.
Unfortunately shipping time is not so fast
In average, a good store to shopping
"

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Verified
5/5

2023-09-21

after service TOP

"After service team was able to solve all my issues sending me parts to be replaced on the bike."

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Verified
5/5

2023-09-21

Riparazione ultenic d5s

"Ordine n. 5594230
Ho inviato il mio ribot aspirapolvere perché dava degli errori e risultava inservibile
Il problema è stato risolto e ora funziona tutto

"

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Verified
5/5

2023-09-21

Great customer service

"Hi recently bought a new 3d printer from them.
I received a printer with a misconception, leading it to poor printing quality (when printing). I contacted Geekbuying for their help.
After some troubleshooting with them, it was obvious the printer was faulty.
They offered to take care of the return, and refund me as soon as they received it.

The customer service was top notch from the beginning. And I fully trust them for future purchase.
"

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Verified
5/5

2023-09-21

Great helpful from geekbuing

"Order number: 6000671 im very happy with company "

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Verified
5/5

2023-09-20

Products

"Polite and friendly staff. 1 product out of 3 arrived defective but in a short time they immediately sent me the spare parts. Advise"

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Verified
5/5

2023-09-20

Nice shopping experience!

"This is a new website for me and so far the shopping experience that i had is great.
The shipping times can be a bit slow (sometimes) but i think it has mostly to do with couriers and my country (Greece)
Finally i had a problem with an order and support was very helpful and provided a good solution.
Thank you Geekbuying!"
"

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Verified
5/5

2023-09-20

Customer support good job

"Had a warranty problem with my robot vacuum cleaner. Customer support was great for helping and found other solutions not sending whole item to China for an inspection. They just offered me to send a spare part. Yeah with that was problems too cause they sent me 2 times wrong item :) but never asked them to send back. 3rd time item was correct and my robot vacuum cleaner was fixed.
Thanks again for customer support that answers were fast and helped me.
"

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Verified
5/5

2023-09-19

Aftersale service save me

"Order N.5690191 I got scooter kugookirin G2 pro but after 10 months controller broke but aftersale help me to fix issue good aftersale service "

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Verified
5/5

2023-09-19

I asked for their help and they were perfect!!!

"I have an electric bike rental business and I have bought 17 electric bikes,
what I have to say is that they are all perfect, very cooperative and immediately helpful!
I had a small problem with an electric bike and as soon as I sent a video to Rachel from the service after sale department she immediately understood my problem and immediately replaced the battery at their own expense! A big thumbs up to the whole company, I will definitely continue to prefer you in all my purchases!!!
"

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Verified
5/5

2023-09-19

Un vendeur qui ne vous laisse pas tomber !

"Excellente plateforme d'achat en ligne ! Extrêmement sérieuse et proposant des produits insolites et de qualité.
J'ai pu tester le service après vente et il est très réactif et force de proposition. Je recommanderai sans aucun doute sur GeekBuying !
"

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Verified
5/5

2023-09-19

Efficient after-sales service

"Excellent! Fast delivery and item conforms to specifications.
Special congratulations on the excellent after-sales service: Following a defect in the solar panels, which appeared a few months after purchase, the questions and answers were clear and precise, and new panels were sent to me very quickly.
"

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Verified
5/5

2023-09-19

Service after sale.

"The customer support and service too was helpfully and fast."

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