ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.70/5
Chance of future purchase:
4.57/5
Shipping & packaging:
4.65/5
Customer service:
4.68/5
Return/Replacement policy:
4.82/5
Featured Review


Verified
5/5

2023-10-23

After-sales services

"The ordered scooter had issues with the lamp ( and the integrated horn) . They provided me some spare parts that can be related to this problem and now it is everything working perfectly. So, thanks."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-10-23

Ottimo e commerce

"Ho acquistato un monopattino e ho avuto un piccolo problema mi hanno risolto il problema tempestivamente ottima comunicazione con il servizio clienti trasparenza ottima consiglio a tutti di acquistare qui "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-10-23

Very good service

"Product: Ortur smoke purifier for laser engraver
Order number: 5984132
Delivery time was very quick. There was a minor problem with the shipment which was solved swiftly to my full satisfaction without any hassle. Customer service was quick, reliable and very helpful. I will certainly buy from Geekbuying again.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-10-23

Top seller

"Good product, fast delivery, and fantastic costumer service aftersale! I reccomand!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-10-22

Fast delivery, good price, very good product

"Order 6032891 - the bycicle was shiped very fast. Packed very well. Product very good, perfect quality. Easy to comunicate with the seller. I would by again, that's no doubt."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-10-21

Service après vente très réactive et compètent

"Bonjour,

J'ai contacté le service après vente pour un problème que j'ai eu avec un mini ordinateur que j'avais acheté récemment chez eux. Ils m'ont répondu rapidement et m'ont demandés de leur envoyer une vidéo montrant mon problème après la description écrite, ce que j'ai fait. Ils ont compris que le problème venait du disque dur de l'ordinateur qui était endommagé, donc m'en ont envoyés un nouveau rapidement et après le problème était réglé.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-10-21

Regarding order #6018491 and after sale#SC1046758083

"After sale agent contacted me quickly after I created the ticket and helped me resolved the issue I had. All was done proffesionally and with my satisfaction."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-10-21

Support under warrany period

"We have faced 2 times with an issue with received item. Customer support acted fast and pro-active to deliver exchangeable parts. Even though we are not tec. specialist we got an instructions about replacement.
In overall it was fast, reliable and super satisfied support. Great customer service.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-10-20

Had one issue with item, but was resolved effectively. Good service, will use again!

"I recently purchased a handheld electronic device from Geekbuying, price was good and shipping was fine (coming from China, as to be expected, took a bit longer). Unfortunately, it broke after normal wear and tear of less than a week. I contacted customer service who made a few suggestions to fix it without voiding warranty, but when the problem could not be fixed, they offered a refund or reship of the same item. I chose to get the same item again, which they sent out to me no problem. Received it, no issues.

I would definitely buy from this place again after the service I received.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-10-20

after sale

"Bought a CREALITY k1 on geekbuying with a super price for first time ,i had a problem with the extruder . After declare my trouble
online and with just 2 mails ( incredible) they decided to send me a extruder kit for free to solve my problem .
I received it because i live in FRANCE only about 1 week .
I m happy with aftersale very reactive .

Thnaxs a lot
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-10-20

Ottima esperienza

"Circa 6 mesi fa ho comprato un laser. Purtroppo sì e guastato, ho aperto un Tiket e dopo qualche settimana e qualche mail hanno capito il guasto e nel giro di qualche settimana mi hanno spedito il ricambio, dandomi la possibilità di continuare a lavorare. Do le 5 stelle per la loro gentilezza, e la velocità di risolvere il caso. Comprerò ancora da GEEKBUYING."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-10-19

Vacuum cleaner repairment

"They answer soon with an email. I bought a vacuum cleaner from Geekbuying. It needed a repair so they managed everything and repaired it very soon. The after-service is perfect. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-10-19

Website serious with good support

"I regularly buy on this site, and globaly, I am very satisfied. I had a problem once with a small console called Myioo. The support was fast and automatically refunded me. I recommend it."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-10-18

Perfect refurbished product

"I ordered a refurbished Tronsmart speaker. I received it in perfect condition, it works very well."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-10-18

Everything was as expected

"Delivery was fast, the product was at fine condition and the price was low. I will buy again....:)"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process