"I like the design of the website, it is simple and clear for the customer.
Very fast shipping within the EU via DHL
Lots of items in stock in EU.
Good customer support, responds quickly to emails
Good approach to complaints, in my case, for example, replacement of a defective laser module after half a year."

"The item was not in stock but customer service was great with replacing with another item. Friendly and great customer service"

"De laser werkte niet.
Na een email ben ik direct goed geholpen.
Echt een waanzinnige goede service.
Nieuwe laser mogen ontvangen.
Beste service die ik ooit heb gehad.
Super
"

"I ordered an Artillery Sidewinder X2 3D printer which I received quickly, but there was a problem with the hot bed. The after-sales service was very responsive and sent me a replacement part quickly. Good work !"

"I ordered a portable gaming console from geekbuying and it came relatively quickly. But my package was missing some accessories (sd card and screen protector). I reached out to their customer service and they were very quick to provide me a partial refund which I used to purchase said missing items. Their customer service were friendly and prompt. I would highly recommend ordering from them with confidence knowing that if you do have any issues, they will be resolved. "

"Hi
I use to buy from this site and never have the problem with products. But happened to me also. I bought 2 android boxes and one of those didn't work.To send it back is very expensive from Croatia. So I complain to service and send video.It wasn't long and seller refund money without asking to send box back. From my experience I can say that this is very trustful store and honest seller.
Regards "

"Good comunication, overall very satisfied with the service."

"This one is one of the best sites to buy electronics from. Customer support is excellent too."

"
Immediate communication, quick finding of a spare part, very fast transport in 3 days at home, pleasant communication with the supplier. Very good Geekbuing!"

"This week I ordered a laserengraver with honeycomb bed.
I thougt I bought it in a combi deal but something went wrong and I payed more for the honeycomb bed. I did contact costumer service about it and they refund me the ammout without issues, GREAT service Geekbuying.

I wiil buy again for sure.

F. Pellicaan "

"Its my first contact with customer service.I am extremely impressed with the quality and speed of work. Thank you!"

"I ordered a 3d printer (Creality K1) and got it for a very good price, and even quicker delivered than expected. As Creality already promised an upgrade for users to buy, Geekbuying promised to reimburse these costs to make sure they sold the best solution to their customers.

So when the upgrade was ordered just a simple contact with customer service of Geekbuying [#SC1046239483] was enough to set the compensation in motion.

I was asked in the communication to write a good review, but I just express my own experience.
To put it in the right perspective: I had never shopped before on Geekbuying and when buying my printer I also payed for easy return, as some kind of insurance. I never needed that as the product and service are good.
The followup on the upgrade was prompt and friendly.
Geekbuying is added to my list of go-to shops"

"mi congratulo per la gentilezza e velocità con cui è stato risolto il mio problema"

"I puchased an electric scooter at a very good price (Kugoo S3). The battery charger was out of order, but they sent me quickly another one OK ."

"Suite à un mauvais fonctionnement, on m'a conseillé sur les différents réglages à vérifier et effectuer.
Les réglages n'ayant pas suffits, geekbuying m'a renvoyé une pièce de rechange que j'ai reçu en quelques jours.
Il s'avère que le problème était réglé suite au remplacement.
Merci encore à geekbuying pour leur professionnalisme et leur réactivité."