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Product & services pricing
4.70/5
Chance of future purchase:
4.57/5
Shipping & packaging:
4.65/5
Customer service:
4.68/5
Return/Replacement policy:
4.82/5
Featured Review


Verified
5/5

2023-05-23

Fast response and willing to solve issues

"I had an issue with some headphones that broke and they offered a convenient sollution to the problem. "

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Rep reply posted 2023-05-25
A rep from GeekBuying, Geekbuying.com, has responded:

“Dear horatiugraur,
We are glad that you are satisfied with our customer service.
Welcome to come back and shop with us again soon.
Best Regards,
Geekbuying.com”


Verified
5/5

2023-05-24

Mecool KM2+

"good and good prices, I am satisfied with the item, If there is any problem in any product, their technical department quickly solves. it."

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Rep reply posted 2023-05-25
A rep from GeekBuying, Geekbuying.com, has responded:

“Dear Polde66,
Thanks for taking time to write the review at Geekbuying.com.
Please feel free to revisit our website for the latest offers.
Best Regards
Geekbuying.com”


Verified
5/5

2023-05-23

:)

"I am very satisfied with the business, both with the purchase and with the handling of complaints. Correct, helpful company!"

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Rep reply posted 2023-05-25
A rep from GeekBuying, Geekbuying.com, has responded:

“Dear attilakemenesi,
We would like to thank you for your kind review.
We will always do our best to ensure customer satisfaction.
Best Regards
Geekbuying.com”


Verified
5/5

2023-05-22

Great

"Everything as described as always"


Rep reply posted 2023-05-25
A rep from GeekBuying, Geekbuying.com, has responded:

“Dear PoisedWombat-18832,
Thank you for taking the time to write your review. We really appreciate this.
Best regards,
Geekbuying Customer Service Center”


Verified
1/5

2023-05-19

Terrible

"My recent shopping experience with Geekbuying was disappointing. The service I received was unprofessional and left much to be desired. However, my biggest issue was the amount of spam emails I received after my order was complete, including emails requesting that I give them a good review. This practice came off as pushy and inappropriate. Overall, I would not recommend shopping with Geekbuying based on my experience."

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Rep reply posted 2023-05-20
A rep from GeekBuying, Geekbuying.com, has responded:

“Dear andriyg81,
We are sorry for the inconvenience.
Please note that our customer service team has already contacted you, please check your email for more details.
Best Regards,
Geekbuying.com”


Verified
5/5

2023-05-18

Vacuum cleaner Osotek S9 pro

"After 1month of usage the main brush stopped workig (electrical issue) . I report the issue and in 14days from my email I already received new one. Great communication and realy fast response. "

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Rep reply posted 2023-05-19
A rep from GeekBuying, Geekbuying.com, has responded:

“Dear tilencigale,
Thank you for your kind review.
We are looking forward to seeing you on Geekbuying.com again.
Best Regards
Geekbuying.com”


Verified
4/5

2023-05-16

Service Après Vente sérieux et a l'écoute

"J'ai acheté un vélo a assistance électrique de la marque Lankeleisi, j'étais un peu réticent à acheter un VAE a plus de 1600€ sur un site chinois essentiellement dû au fait que je craignais avoir recours au service après vente en cas de problème. Et j'ai rencontré quelques soucis avec mon vélo qui m'ont amené à faire appel au SAV . L'interlocuteur que j'ai eu par mail a été très courtois et réactif, mais il est nécessaire d'échanger longuement, envoyer photos et vidéos pour expliquer les problèmes. C'est plutôt fastidieux mais nécessaire ce que je peux le comprendre. En tout cas l'interlocuteur ne vous laisse pas tomber et répond quotidiennement. J'attribue 4 étoiles pour le sav qui a su apporter des solutions et un accompagnement a mes problèmes . Je retire une etoile pour le délai de la demarche un peu longue bien que je comprenne cela ."

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Rep reply posted 2023-05-17
A rep from GeekBuying, Geekbuying.com, has responded:

“Dear AissaHelissi,
Thanks for sharing your experience with Geekbuying.com.
Please feel free to contact us with any problems.
We will continue to serve every valued customer enthusiastically.
Best Regards,
Geekbuying.com”


Verified
5/5

2023-05-10

Proscenic P11 COMBO

"Got the vacuum last year, battery died after 6 months and got a new battery from warranty. Arrived a week after confirmation of the problem. Great service from these guys !!"

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Rep reply posted 2023-05-17
A rep from GeekBuying, Geekbuying.com, has responded:

“Dear knz0r,
We are glad that you are satisfied with our customer service.
Welcome to come back and shop with us again soon.
Best Regards,
Geekbuying.com”


Verified
5/5

2023-05-10

Very good customer support

"I have bought a 3d printer from geekbuying store.
They just shipped it in a few days. The package was unharmed, and the printer was working flawlessly for a few days.
After I figured out that one cable broke, so I contacted the support team.

They're speaking english well, so they immediately understood what the problem is and they sent me a new cable for the printer.
It is not arrived yet but I'm sure it'll be okay.

5-star for the customer service!
"

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Rep reply posted 2023-05-17
A rep from GeekBuying, Geekbuying.com, has responded:

“Dear montie85,
We appreciate that you took the time to share your shopping experience with us.
Please feel free to come back and shop with us again soon.
Best Regards,
Geekbuying.com”


Verified
5/5

2023-05-06

Hassle-free product returns

"I bought ANBERNIC RG351P 64GB as a birthday gift for my brother. The console was ok but unfortunately the gift was not to my brother's liking so I decided to return it. The return was quick and hassle-free (I paid for 'Local Return Service') for which I thank you for Geekbuying and consultant Rae Service. Order number: 5870267. "

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Rep reply posted 2023-05-17
A rep from GeekBuying, Geekbuying.com, has responded:

“Dear scrative,
We thank you for shopping on Geekbuying.com.
Customers satisfaction is our ultimate goal.
Please feel free to come back and shop with us again in the future.
Best Regards,
Geekbuying.com”


Verified
5/5

2023-05-05

Longer Ray5 10W

"I bought a longer Ray5 with 10 watts from geekbuying, #5779622. I use Lightburn as the cutting software, which I get along with quite well. However, I could only cut a 4mm plywood with at least 3 to 4 passes, and certainly not a 20mm wood, as described in the advertisement. I wrote to geekbuying hoping to get help, but thought I'd get a meaningless reply, like so often with other retailers, and then nothing.
It was different with geekbuying. geekbuying consulted Longer's technical department.
It was a hidden setting in the software and suddenly I could cut 4mm plywood in one pass.
All that remained was to cut 20 mm wood. In many attempts it was not possible for me to cut 20 mm wood.
Wrote to Geekbuying recently.
Geekbuying asked again and sent me the settings for cutting 20 mm wood.
I have never experienced such good service with my online orders.
I can only highly recommend geekbuying
"

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Rep reply posted 2023-05-17
A rep from GeekBuying, Geekbuying.com, has responded:

“Dear blackbird-22158,
We appreciate that you took the time to share your shopping experience with us.
Please feel free to come back and shop with us again soon.
Best Regards,
Geekbuying.com”


Verified
5/5

2023-05-04

The best

"First of all I want to share my gratitude to their customer service. They are the best I have ever dealt with.
Made a purchase, and soon will be doing another one, and I only have positive feedback!
Very fast delivery to Denmark, great deals one their app, and as mentioned before, THE BEST customer service EVER!
Thank you for your patience and for your great products guys
Forgot to mention, you can even divide your payment, and I think this it's amazing
"

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Rep reply posted 2023-05-18
A rep from GeekBuying, Geekbuying.com, has responded:

“Dear nizarramadan,
Thanks so much for your trust inGeekbuying.com.
We appreciate hearing your feedback and hope to see you again soon.
Best Regards
Geekbuying.com”


Verified
5/5

2023-05-04

Awesome Support

"The support is just awesome!!!! "

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Rep reply posted 2023-05-18
A rep from GeekBuying, Geekbuying.com, has responded:

“Dearshenkakrabs,
We would like to thank you for your kind review.
We will always do our best to ensure customer satisfaction.
Best Regards
Geekbuying.com”


Verified
5/5

2023-05-02

fast warranty administration

"order number: 5805857
I ordered a SCULPFUN S9 5.5 W laser engraver, 0.06 mm, where unfortunately the head unit broke, unfortunately the manufacturer did not care, and geekbuying sent the head unit from its own warehouse within a few days. thank you again
"

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Rep reply posted 2023-05-18
A rep from GeekBuying, Geekbuying.com, has responded:

“Dear ÁkosOberling,
Thanks so much for sharing your experience.
We will continue to serve our every valued customer enthusiastically.
Best Regards
Geekbuying.com”


Verified
5/5

2023-04-25

Battery replaced for Eleglide T1 e-bike 5855612 Order

"Geekbuying platform replaced my "dead" battery for Eleglide T1 within few days, my new e-Bike it's working great!
I am really happy about it.
Thank you.

5855612 Order
"

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Rep reply posted 2023-05-18
A rep from GeekBuying, Geekbuying.com, has responded:

“Dear cosmindobre,
Thank you for taking the time to write your review. We really appreciate this.
Best regards,
Geekbuying Customer Service Center”