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Product & services pricing
4.70/5
Chance of future purchase:
4.57/5
Shipping & packaging:
4.65/5
Customer service:
4.68/5
Return/Replacement policy:
4.82/5
Featured Review


Verified
5/5

2023-03-21

Excellent experience

"I bought a vacuum cleaner over a year ago and the hose broke. I contacted them and very quickly got a response and an apology for the inconvenience, they said that they will send me a free hose for my first failure. amazing and quick customer service. Will buy again "

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Verified
5/5

2023-03-17

The best warranty

"I purchased walking pad almost 1000 euro running machine. But it has some problem after 6 months.
And I got part for replace
"

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Verified
5/5

2023-03-17

customer support

"very good communication with support regarding the order. interested in helping with questions. as for the ordered goods, so far everything I ordered arrived on time and was exactly as ordered.... I can recommend Geekbuying."

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Verified
5/5

2023-03-17

Osotek 9 pro

"Bons preços...transporte de armazém europeu...atenção ao cliente...uma das minhas melhores experiências de compra "

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Verified
5/5

2023-03-16

very good experience

"Very fast delivery and safety the item has the best quality for sure value for money "

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Verified
5/5

2023-03-16

Easy to use, quick and good customer support

"I've already ordered a lot of stuff. Everything was good quality and arrived quickly. One arrived in a different colour, I contacted customer support, answered very quickly, and got discount and coupon. Statisfied!"

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Verified
5/5

2023-03-15

Perfect service

"Noproblem claim, I sent a couple of videos where the problem was visible, they immediately sent a new piece, very quick solution. I give 5* :)"

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Verified
1/5

2023-03-15

They are all good until you have a problem with the equipment!...

"Unfortunately I have to change my opinion about this supplier.
They are all good until you have a problem with the equipment!...
Geekbuying is NOT assuming the responsibility of the WARRANTY of the products.
I bought a speaker type “Tronsmart Force SoundPulse™ 40W Bluetooth 5.0 Speaker”. After a few months (before 1 year) it stopped working.
And I’ve send them all the evidences (photos, videos, explanations,…). And this is the 2nd product and have exactly the same problem.
Geekbuying is NOT assuming the responsibility of the WARRANTY. It forces me to buy another one with a small discount.
After all, it's not worth buying the products on Gekkbuying, which are more expensive, because the service is as bad as on other cheaper sites.
"

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Rep reply posted 2023-03-20
A rep from GeekBuying, Geekbuying.com, has responded:

“Dear rukamar,
We are sorry for the inconvenience.
Please note that the full refund had already been provided and kindly check email we sent for more details.
Best Regards,
Geekbuying.com”


Verified
1/5

2023-03-13

Non-Working Product, refused to refund/exchange

"Ordered a 3d Printer. The printer did not work when it arrived. Support was slow due to being in China and not 24 hours and refused to return/exchange, instead trying to get me to repair the printer, including sending me parts from China I had to wait weeks for. Had to file a dispute with PayPal to get a refund, and even then they required I ship the printer back to China at my cost, which was $180. Horrible experience and will never use again."

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Rep reply posted 2023-03-15
A rep from GeekBuying, Geekbuying.com, has responded:

“Dear Ray Powers,
We sincerely apologize for any inconvenience that had been caused.
Please note that the full refund had already been provided and kindly check email we sent for more details.
Best Regards,
Geekbuying.com”


Verified
5/5

2023-03-09

problem with 3d printer

"Hi

I have a problem with a 3d printer, from the begining the help me with the trouble shooting and the send me the perair part to fix the problem

Best regard
Spyros
"

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Rep reply posted 2023-03-15
A rep from GeekBuying, Geekbuying.com, has responded:

“Dear Testsapo,
Thanks so much for sharing your shopping experience with Geekbuying.com.
Best Regards
Geekbuying.com”


Verified
5/5

2023-03-07

It works!

"I ordered robot vacuum cleaner which arrived soon, but I couldn't put it in work. First I was contacting service after sale and we trayed to resolve problem by messaging but unfortunately the item did not give response. So we agreed sending it back and resend another one. It came soon and It works!"

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Rep reply posted 2023-03-15
A rep from GeekBuying, Geekbuying.com, has responded:

“Dear adriapatch,
Thanks so much for sharing your experience.
We appreciate hearing your feedback.
Best Regards
Geekbuying.com”


Verified
5/5

2023-03-02

Recommended

"Fast delivery, simple ordering process and excellent technical support to solve problems. I recommend."

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Rep reply posted 2023-03-15
A rep from GeekBuying, Geekbuying.com, has responded:

“Dear Brulei,
We appreciate hearing your feedback and hope to see you again soon.
Best Regards
Geekbuying.com”


Verified
5/5

2023-02-28

Great customer support

"Bought an electrical bike that I needed help with some settings. Two messages later with customer support everything was solved. "

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Verified
5/5

2023-02-27

Great aftersale service in case you had some troubles

"In my first purchase in geekbuying I bought an android controller.

After a week of use one controller button stated to be unresponsive until left to work anymore.

I was worried because I thought that I will had troubles un order to show that I had a faulty controller, and probably they will wash their hands, but this was not the situation.

Customer service was fast and after send him a video proof of my faulty controller they send me a new replacement with zero problems.

Definetly I will made more purchases here.


"

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Verified
5/5

2023-02-27

Very good deal

"I made so many purchases on this site and I never had a problem.

If you want a bargain.
"

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