"Website is simple and attractive. Costumer support works fast. "
"I have used the website a number of times now. They have always answered my questions super quickly and the delivery is super quick too."
"You don’t really know how good a supplier is untill you have a problem! When i ordered my laser engraver, there was a promotional offer and i was immediately advised of a potential delay. I chose to keep the order which finally shipped close to the promised date.
Though the unit was nicely packed, it was broken during the inspection process by us customs (acrylic guard)
I immediately sent a notice with a picture to customer service. I received a message same day that they were in process of shipping the part to me. The communication process was really easy, i received a tracking number but the part arrived even before i could do any tracking on it.
A customer service agent made an inquiry to make sure everything was ok.
You really can’t ask for more!"
"Geekbuying does everything possible to satisfy any problems their customers may have after placing an order. They are very efficient. The welcome is always very cordial."
"Nancy Service from geekbuying , showed interest at the problem that I faced and with her willingness and direct communication she gave an immediate solution !!
Thank you Nancy , keep going!!!"
"They replied quickly and without much trouble they sent me a new item. I"
"When my Artillery Sidewinder X2 arrived I immediately unpacked and assembled the printer. After powering on the printer did not boot and the front display remained black.
I opened a ticket and described the bug. One day later I received an email with a suggestion of what to do. I followed the advice and unplugged all cables leading to the front panel. After replugging the cables the printer starts to boot up and everything is fine now.
"
"I got the bike yesterday and it is packed much better than last time. This was my first order from you and given the help with the purchase and the damaged package issues with service_aftersale I'm sure it won't be my last either. I really wanted the black one, but the white one is nice too. I have tested it a bit and I can say that it is an interesting little bike and I enjoy riding it. I'm 186 cm tall and I have no problems driving. The quality is great for such a bike. I'm really interested in the range, which I'll be testing soon. Thank You!"
"I bought a mini portable air conditioner. It was the cheapest price at Geekbuying by several hundred dollars and free delivery. The product was as described, ariived promoptly and properly packaged. When I contacted the after sale service to tell them that the price had dropped since I bought the product, I was offered a refund of the difference promptly. I couldn't be happier with the service both beofre and after sales. I would not hesitate to use them again."
"ordered 2 artillery 3d printers .
one of them had an error with the mainboard ,
customer support replaced the mainboard very fast .
i hope the keep up the good work ."
"The item we bought went wrong, but they exchanged it to us very quickly."
"Attractive prices and also nice introduce campaigns. The service-department helped me very professionell. I keep coming back. "
"Service fixed defect sensor after it broke during one week. Nice contact. would recommend it. Thank you"
"The best online shopping experience that you can have, every thing was perfect, ordering, fast shipping and after all their great aftersale service, I'm so happy to choose this website, i bought a kugookirin m4 pro scooter from this website and in all aspects they were perfect."
"Great seller. Fast shipping. After sale support is great to. Highly recommend. "
"Everything will be ok. I highly reccomend this shopping platform for all people. "
A rep from GeekBuying, Geekbuying.com, has responded:
“Dear payetten,
Thanks so much for sharing your shopping experience on Geekbuying.com.
Customers' satisfaction is our ultimate goal. We will continue to serve every valued customer enthusiastically.
Welcome to revisit Geekbuying.com for all our latest offers.
Best Regards
Geekbuying.com”