"I ordered earbuds from Geekbuying, but one earpiece was bad, so I wrote an email to the support. They answered really quickly, and asked for proof that the item is bad. I made a video of that, they apologized and sent me new one."

"My experience involved receiving a unit with quality defects. This was handled very well by customer support by offering me a replacement. I was able to buy an upgraded product and just pay for the difference."

"No problems with geekbying but The delivery and tracking was The worst I have ever experienced. They estimated that it would take 1 week but The delivery Took around 3 weeks.

The customer service at geekbying was relatively quick and very nice!"

"Very good and fast customer support at GeekBuying. Very satisfied with my order 5694544. Recommended!"

"I had a problem with a headphones and were substituted quickly. "

"It was quick and helpful in all fields."

"order 2 machine and a tool and was very satisfied with the items, the quality is great and price is super low, also got a coupon for free gift love it so much!! "

"My Eleglide M 1 Plus had a severe imbalance on the front wheel after unpacking. After I complained about this by e-mail, a new rim was delivered to me within a very short time. The customer service is very very good."

"I have made an order were I have selected a model what fit the description, however I was not fully satisfied with. Customer Service helped me to resolve issues, than also helped to get a more advanced model with fair pricing, so now I am fully satisfied with GeekBuying."

"I bought an e-bike that had a small problem with the sensor, the aftersales team was fantastic, they sent me a new sensor and everything was fine, I recommend the geekbuying"

"Very good customer service that helped solve the problems with the electric skateboard and solar lights."

"My headband (Tronsmart Apollo Q10 ) broke, and Geekbuying offered me an alternative product, cause the original product was not in stock. The new headphone arrived in perfect order. Satisfied customer :)
"

"About a month ago, I bought an electric scooter from Geekbuying.
Good price and great reviews convinced me.
The product arrived quickly and the courier seems to have handled the package well.
I opened the box and the scooter looked really good. I put it in charge and then tried to turn it on: no sign of life. I waited a few days doing various tests, but I could not solve anything by myself.
A little disappointed and worried about having thrown away my money, I therefore decided to contact Geekbuying Customer Service. Sometimes it is said that buying products from China is a risk because in case of problems you have to do it yourself... well I am proof that IT IS ABSOLUTELY NOT SO!
They replied in less than 24 hours, asking me for more information on the problem. I followed their excellent explanations, sending photos of all the tests I did to demonstrate the problem. Without wasting time, once they certified that the problem was the faulty battery, they immediately took action to quickly send me the replacement part. They confirmed that the battery had been sent and in a few days I received everything at home. Piece replaced, PROBLEM SOLVED.
I congratulate with Geekbuying on the seriousness of this company, you have a really good and attentive Customer service needs even after making the purchase.
I will recommend and buy again in the future."

"I hva been placing several orders with Geekbuying and recently I ordered through Geekbuying a vacuum cleaner which battery after a few months of service failed and could not be recharged. I wrote to the supplier asking for the battery replacement, without having reply. I therefore contacted the Geekbuying aftersale service, which took immediate actions providing a very usefull help, so I received a new working battery. I will really recommend Geekbuying to my friends having had such nice experience."

"Très bien emballé, facile à monter. Un problème sur une chambre à air, geekbuying a fait un geste commercial ce qui permet de remplacer la chambre à air défectueuse. Vendeur sérieux et commerçant."