ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.70/5
Chance of future purchase:
4.57/5
Shipping & packaging:
4.65/5
Customer service:
4.68/5
Return/Replacement policy:
4.82/5
Featured Review


Verified
5/5

2022-11-22

Geekbuying and after-sales service.

"Hello, after purchasing the X96 X4 Android box from order no. 5743012, I was provided with perfect services, including software support for firmware updates, upon request."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-11-15

Straight to the point

"I accidentally broke my recently purchased headphones. Reached out to GeekBuying's Support, they were quick getting back to me and sent new headphones just charging the shipping. Could not be happier with the outcome. :)"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-11-14

2 of 2 service cases handled with excelence

"I like Geekbuying, not just for the prices but the after sale service is good. I recently had two different cases where i needed after sale service and in both cases they went above my expectation.

"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-11-11

Great complaint handling

"Thank you! I appreciate their attitude!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-11-11

Ein super Verkäufer

"Also egal welches Problem ich hatte mir wurde sofort geholfen.

Auf Mails wird schnell reagiert und auch bei der Problem lösung ist geekbuying mein absoluter Favorit !!!!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-11-11

ORDER NR. 5618450

"I am very satisfied with the service. Very kind and helpful! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-11-10

Ottima esperienza

"Questo è il primo ordine fatto su questa piattaforma e sinceramente ero un po' preoccupato
Invece la mia esperienza è stata molto positiva, ho ordinato un aspirapolvere a un ottimo prezzo ed è arrivato velocemente e ben imballato
Poi ho dovuto affidarmi all'assistenza per un piccolo problema che è stato risolto prontamente, sono rimasto piacevolmente soddisfatto acquisterò ancora su questa piattaforma
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-11-08

perfect

"perfect support approach I am extremely satisfied thumbs up for such services"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-11-07

Awesome

"Great customer service and support! Had a problem with my husbands bike and the help we've got to get us a spare part was amazing. So helpful and nice!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-11-03

Great store and service support!!!

"They resolve the problem very quickly!!! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-11-03

after sale team

"i have contact the after sale team, because the item i bought was very good, but did not full fill my needs.

the team, not only supported the debug of the issue, but allow the replacement of the item, leaving me with a great item that is the best for my needs.

the emails i switch with the team, were marked by cordiality, professionalism and attention to the customer, making me feel completely satisfied with the entire process.

what a great after sales team.

my congratulations and thanks for all the effort.

my regard´s

Gustavo Oliveira

Portugal
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-11-02

Tronsmart apollo air+

"perfektný a ústretový popredajný servis "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-10-28

When you have a problem they solve it.

"I've bought some products in the last years without any problem.
The last order were earphones and one of them had a damaged battery.
I contacted support and they solved the problem. As there is no way to repair they replaced the product.
Definitely GeekBuying is a store you can trust.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-10-27

Great service and support

"Thanks to the Hungarian stock, my earbud arrived in just 3 days. Excellent. Sadly the right one was faulty, but they were very quick and helpful with my ticket. My replacement arrived real quick too, and it works perfectly."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-10-26

Great shop with EMEA based warehouse

"Ordered multiple times - shipping fast. Always get a tracking and was delivered well packed. Once had an issue - fast response from customer support solved it within few hours with few options as solution given. If all e-shops would work like this - it will be a great world. Otherwise the products were of good quality without any issues."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process