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Product & services pricing
4.70/5
Chance of future purchase:
4.57/5
Shipping & packaging:
4.65/5
Customer service:
4.68/5
Return/Replacement policy:
4.82/5
Featured Review


Verified
5/5

2019-07-29

Great customer service

"In my case had some issues with the delivery company here at Spain. Despite this, customer service were there to save the day. Quick and professional attention. "

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Verified
5/5

2019-07-29

Complimenti

"Trovate persone competenti,serie e veloci."


Verified
1/5

2018-09-17

Avoid buying from Geekbuying!

"Before you buy something from them and even when you order, they are kind and everything is fine. But if you have any problem after your order, then forget about it, they are located in China and are not liabe for anything. They even threat their customer when you report any problem after your order."

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Verified
4/5

2019-06-17

Driver Issue

"I did a clean install and had an issue with the drivers and after a bit of misunderstanding the problem has benn resolved and all working ok.
Thank You
"

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Verified
5/5

2019-07-19

12

"шикарный продавец , абсолютно лоялен , возврат за заказ 50% . "

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Verified
5/5

2019-07-19

service client efficace

"J'ai acheté une trottinette électrique qui est tombée en panne au bout de 6 mois. Après un échange par email, le service client m'a envoyé une pièce électronique de rechange. Je l'ai remplacée moi-même et la trottinette fonctionne de nouveau !
Bravo le service après-vente !
"

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Verified
5/5

2019-07-17

Great Customer Service

"Very happy with my recent order 4974822 for a tablet. Geekbuying customer service helped me choose and get my order out in time for an overseas trip. Happy to recommend geekbuying for the Excellent customer service. Thank you."

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Verified
5/5

2019-07-13

Great site great support

"I had some questions regarding the order when I made my purchase and they were very helpful. Not only that, I also had some warranty issues that they helped with and handled very efficiently.

I highly recommend them!
"

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Verified
2/5

2017-08-08

Final review for shopping with GeekBuying 4175432

"This is my 2nd shopping experience at Geekbuying. I ordered smartphone and I've been informed by customer support that it is gone be shipped soon. Thank you very much to Service03 & Sophie for making favor to me by fast shipping out and valuable support. Awaiting my package to grab it.

Finally I've got my product which was not sealed, it has weak buttons revealed, no firmware update was possible later on, poor customer support (once they dispatched a product they don't care of you). Would recommend everyone to look for Gearbest of Banggood as they are more reliable options.
"

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Verified
4/5

2019-07-12

Not what I expected but GREAT customer service

"I wasn't expecting the device being so bad with lower sound quality, however after letting know my concern the customer service was able to assist me and provided me a full refund. Great service and quick assistance, which is usually quite rare on other platforms"

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Verified
1/5

2019-07-11

Not a happy customer

"Bought a Roborock S50 vacuum from them. Beware of this device and this store! They ship from an EU warehouse (ours was from Germany) but their warranty is not compliant with the EU law and is very limited. The device itself is a very poor quality: first we had problems with the mopping module, which was replaced, then a problem with charging, which eventually was the motherboard defect - exactly one year and one month after the purchase. And the warranty does not even cover motherboard! I guess they know why... Since the purchase we have been able to use the device just a few times.
The warranty period is over and the device is completely useless. Would never buy again, and never from this seller. Advice: It's an expensive device, pay a bit extra and get a quality product.
"

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Rep reply posted 2019-07-12
A rep from GeekBuying, Geekbuying.com, has responded:

“We are extremely sorry for the inconvenience, our after-sales service team will assist you to return your item back to our service center for repair. Kindly check your email for more details. Regards, GeekBuying”


Verified
5/5

2019-07-10

Fast and reliable

"I give Geekbuying 5 stars because of competitive prices, fast shipments in EU and excellent customer support.
Geekbuying deals with any issues that may arise after the delivery in a very professional way, this is for me to most important thing when buying online.
The website is easy to use and I like the fact that many products are available in EU warehouses.
Can definitely recommend.
"

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Verified
5/5

2019-07-10

Venha para a melhor loja!!!

"Tudo que o cliente procura encontro aqui. Produtos de qualidade e preços justos. Pronto atendimento e soluções rápidas nas comunicações do Suporte! Vendedores responsáveis e desejosos de dar ao cliente o melhor! Parabéns pelo desempenho!!!

Voltarei sempre!!!
"

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Verified
5/5

2019-07-05

Very good after-sale customer service

"I have purchased 2 pairs of I10 earpods. Unfortunately one of the pair was faulty, and they offered me a partial refund, which covered almost 85% of the cost, and I kept the product. The whole process with them was pleasant and fast.
I would definitely buy from them again.
"

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Verified
5/5

2019-07-04

Great customer support

"Hi recently bought an item through geekbuying. However it didn't ever arrive, and it seems it got lost in the post. Geekbuying were super efficient and refunded me in full for the undelivered item. A good trustworthy online store. "

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