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Product & services pricing
4.70/5
Chance of future purchase:
4.57/5
Shipping & packaging:
4.65/5
Customer service:
4.68/5
Return/Replacement policy:
4.82/5
Featured Review


Verified
5/5

2019-10-29

excellent support, the best one!

"i am happy to share nice thing about gearbest support, they are professional, honest and full of patience and customer sense. sure to buy again since their service is fully supporting customers. "

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Verified
4/5

2019-10-28

Awesome Customer Service

"I purchased a new battery from geekbuying and it didn't hold a charge for too long I contacted customer service and they sent me out a new one and I received it in 2 weeks and the replacement works great. I recommend buying from here no hassle and great service "


Verified
5/5

2019-10-28

Excellent reactivity

"After a problem with the order they found me a solution in very good delay. They answered less 24 jours. Very professionnal."

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Verified
5/5

2019-10-27

Great Support

"Well in the past I have ordered a product from them. The product was cheap and delivered to me fast.
I was satisfied. But well to be honest it was just as all the other available jobs.

What has really surprised me was the support. The device I have ordered got damaged and I ask them for support.
It was a rare product and I have nnot found other repair jobs. But well they helped me a lot with the repaire and I got the device back.

"


Verified
5/5

2019-10-22

Great customer service

"I had a problem and they solved right away"

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Verified
5/5

2019-10-19

Perfect seller, I like shopping and I am satisfied. Perfect cooperation. I will be happy to shop repeatedly. I highly recommend.

"Once there was a small problem, the seller immediately resolved the situation to my full satisfaction. A really good, reliable and professional dealer. I will be happy to continue my purchases, because 100% dealer's dealings are a major measure for me."

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Verified
5/5

2017-02-11

Nice place to get best prices - Order # 5031478

"They do honest business, respect costumers, web site presented in a nice view . several shipping options and prices. I would recommend them for others to buy from them and I would keep visiting their web site. - Lst order they offered me 10$ less discount since a sale has started few days after my order. Very satisfied."

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Verified
5/5

2019-10-15

Very Good Service

"due to my own mistake, a parcel could not be delivered.

Despite a time lag, the support was always available and very helpful.

in the meantime the package has arrived.

thank you very much.
"


Verified
1/5

2019-10-12

It gave me defected laptop without promised Office software and problematic screen!

"IT IS A SCAM. Warning!
Well I bought this xiaomi laptop from them, and there are two main problems. First small part of the screen was yellow and seemed to be a deficit product. They replied I can ship it back, or I get 40 dollars. I mean it is a brand new (at least from the packaging it seems so), with a problematic screen!!!! So I bargained to get 100 dollars, and they agreed. Then, it has a sticker of microsoft office version pre-installed on the back of the laptop. But inside the laptop there was a fake office software that I could not activate at all. I called Microsoft and they replied, I must have a product key to activate it, and they doubt the authenticity of my laptop. So I contacted geekbuying, and they offered to return me 30 dollars! Again they offer to solve the issue by giving money back. BUT they never could answer me why I did not have the pre-installed office despite I had the stick on the laptop!! Do you understand what I am saying? Yes, they are a scam!!!! They are doing something dirty, I dont even know whether my laptop is really from xiaomi, or not. I just prey to whoever who concerns that I can actually use this laptop for more than a few months.
"

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Rep reply posted 2019-10-14
A rep from GeekBuying, Geekbuying.com, has responded:

“We are extremely sorry for the inconvenience, the partial refund had been provided already and please kindly check your email for more details. Regards, GeekBuying”


Verified
5/5

2019-10-11

Excellent service

"Fast shipping, fast repair, excellent service.
I can definitely recommend geekbuying to all!
"

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Verified
5/5

2019-10-09

Order 5022299

"Ein erstklassiger Shop, gute Ware, gute Preise und perfekter Service mit schnelle Versand! Hier klappt wirklich alles perfekt! Vielen Dank, ich komme auf euch gerne zurück!

A first-class shop, good offers, good prices and perfect service with fast shipping! Everything works perfectly here! Thank you, I'll come back to you!
"

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Verified
5/5

2019-10-08

Website very good, good and fast service ...

"I buy electric scooter YOUPING Q01, shipped quickly. Very happy with the purchase. Friendly and great customer service. 5 Stars!"

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Verified
1/5

2019-09-30

Very long shipping.

"Very long shipping. They promise 1-2 days. 8 days have already passed. They say wait another week. I think this is the last time on this site"

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Rep reply posted 2019-10-07
A rep from GeekBuying, Geekbuying.com, has responded:

“Apologize for spending much time waiting your order, please rest assured that it has been packed and will be sent out soon. Kindly check your email for more details. Regards, GeekBuying”


Verified
5/5

2019-09-27

great shop

"fast shipping
great customer support
"

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Verified
5/5

2019-09-26

Fast Customer Service

"Selected incorrect shipping method in my order. Emailed customer support who replied quickly and promptly resolved the issue. Recommended."

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