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Product & services pricing
4.32/5
Chance of future purchase:
4.64/5
Shipping & packaging:
4.60/5
Customer service:
4.67/5
Return/Replacement policy:
4.67/5

Verified
5/5

2020-01-05

Excellent service

"Nathan and Alicia are valuable, capable and polite and a credit to your organisation. Nathan was fantastic, he explained what was happening and what was going to happen to fix my computer and lap top. Nathan's gentle nature is excellent for dealing with older people such as myself. I had and always have had an excellent procedure with Geeks2U, I will and do tell everyone I know to use your excellent services. Cheers from Debbie
"


Rep reply posted 2020-01-06
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks for your lovely review Debbie, we really appreciate the feedback and your continued business!”


Verified
5/5

2020-01-05

Laptop queries

"For somebody like me who finds technology difficult, Benjamin was an absolute Godsend. My position has just been made redundant, so I was concerned about the cost, but it was well worth it and he has sorted out my problems, and completely put my mind at rest. Excellent service."


Rep reply posted 2020-01-06
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks so much Julie. Delighted we could assist!”


Verified
5/5

2020-01-04

Excellent service, could not fault.

"I requested a service online and was called back within a few hours to arrange a time for someone to come out. The young lady I spoke to was very helpful, explained the cost and organised someone to come the next morning. We were very lucky to have David come out, he is very friendly, extremely professional and fast. He not only sorted out our original problem but helped with our laptop as well. Can't recommend highly enough!
"


Rep reply posted 2020-01-06
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks so much for your kind comments, we really appreciate the feedback!”


Verified
5/5

2020-01-03

Great

"Very well experienced with Mac and all software . "


Rep reply posted 2020-01-06
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks very much Joe!”


Verified
5/5

2020-01-03

First use

"This was the first time I needed this service & I was very happy with it. Liam arrived within the agreed hour & resolved the issue I was having with my computer. He also explained how to transfer data from my desktop to my laptop. Everything was explained clearly & simply - I will definitely use Geeks 2 U in the future when I have computer issues."


Rep reply posted 2020-01-06
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks for your kind review, we appreciate it!”


Verified Geeks2U Shopper
Verified
5/5

2020-01-03

Quick response and great support

"Needed help with new smart phones and computer issues. Paul arrived promptly, was friendly and very competent. Got everything sorted and explained things in understandable language. Would definitely use again."


Verified
5/5

2020-01-03

Very friendly Company that understands we are not all computer savvy.

"Computer was slow and technician advised needed new drive. He went and ordered it and fixed everything. I had to do nothing, very pleased with that."


Rep reply posted 2020-01-03
A rep from Geeks2U, Geeks2Uau, has responded:

“Thank you ever so much Michelle, we really appreciate your feedback!”


Verified
5/5

2020-01-03

COMPLETE RE-SET UP OF PC

"They are very prompt in coming out and fixing up you PC etc. They have all been very helpful and friendly and we trust them."


Rep reply posted 2020-01-03
A rep from Geeks2U, Geeks2Uau, has responded:

“Thank you so much for your kind comments, glad we could help!”


Verified
5/5

2020-01-02

Professional and efficient.

"Excellent house call computer/printer install/repair service. "


Rep reply posted 2020-01-02
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks so much for the lovely feedback Chris!”


Verified
5/5

2020-01-02

Very profesional, great customer service. Recommended!!

"Arrived on time, very professional, fixed all issues, would use again no problem!"


Rep reply posted 2020-01-02
A rep from Geeks2U, Geeks2Uau, has responded:

“Hi Geoff, we really appreciate the wonderful review, thank you!”


Verified
5/5

2020-01-02

problem solved

"an adsl cable interfered with wireless connection. cable removed
also dropbox problem was solved by shutting down a document on another computer
"


Rep reply posted 2020-01-02
A rep from Geeks2U, Geeks2Uau, has responded:

“Many thanks for the review!”


Verified
3/5

2020-01-01

Tried but did not achieve desired result

"Tech tried to get Windows 10 for free BUT did not work and cost more than trying to instal Windows 10 that had been bought online."


Rep reply posted 2020-01-01
A rep from Geeks2U, Geeks2Uau, has responded:

“Hi Dean,

Thank you for your message!

I am really sorry to hear this - I have located your customer file and I will have one of our customer service specialists call you right away to discuss your concerns.

Kind regards,

Dee @ Geeks2U”


Verified
5/5

2019-12-31

From stress to surety

"
The main benefit I gained from Azim's visit today was a sense of relief that th e problem was able to be fixed with little fuss.
Azim was industrious, and didn't give any indication that I had little knowledge,and had made a "stuffup"
He had a warm manner, and worked to find the problem(s). When he had finished,he explained very clearly what was needed in future to prevent the problem recurring.
"


Rep reply posted 2020-01-01
A rep from Geeks2U, Geeks2Uau, has responded:

“We really appreciate the lovely review, thank you kindly!”


Verified
5/5

2019-12-30

Geeks2U

"Geeks2U are professional and reliable. They operate with very experienced Technicians, as are all their staff. I would recommend them in a flash !"


Rep reply posted 2019-12-30
A rep from Geeks2U, Geeks2Uau, has responded:

“Thank you very much for your kind words!”


Verified
5/5

2019-12-30

Really good

"Mathew was on time, knowledgeable, kind and patient as I am not a tec savvy person in the least. I wouldn't hesitate to call again."


Rep reply posted 2019-12-30
A rep from Geeks2U, Geeks2Uau, has responded:

“Much appreciated, we're glad we were able to help!”