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Product & services pricing
4.40/5
Chance of future purchase:
4.75/5
Shipping & packaging:
4.49/5
Customer service:
4.59/5
Return/Replacement policy:
4.63/5

Verified
5/5

2019-09-25

The Tech Fixers

"From the initial phone contact to getting the problem solved, the staff were professional, courteous and I felt confident in knowing that I had made the right choice by selecting Geeks2U. And payment was simple and secure."


Rep reply posted 2019-09-25
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks so much for the lovely feedback Linda, we really appreciate it!”


Verified
5/5

2019-09-25

Ian and Judith

"Very happy with the service. Used them twice now and all our problems were solved as well as we learned something about our smartphones which should help us in the future. "


Rep reply posted 2019-09-25
A rep from Geeks2U, Geeks2Uau, has responded:

“Thank you ever so much Ian and Judith, we really appreciate the feedback!”


Verified
5/5

2019-09-24

Helping someone with little computer knowledge

"He was friendly, helpful and listen to what I was asking. Even though me descriptions were like the little thing on the right or the purple thing over there. He knew just what I needed done to my computer. Thank you "


Rep reply posted 2019-09-24
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks so much for the lovely feedback, so glad we could help!”


Verified
5/5

2019-09-24

One Happy customer

"I would use them again. Great service, excellent communication, on time, very helpful. Sorted my issues. One happy customer. Certainly got my monies worth. Fixed the main issue, other smaller issues, and great explanations and advice. Thanks. "


Rep reply posted 2019-09-24
A rep from Geeks2U, Geeks2Uau, has responded:

“Thank you so much for your kind comments, we appreciate the feedback!”


Verified
5/5

2019-09-24

Modem Nightmare

"I spent hours on the phone to Telstra and got no-where. I rang Geeks2U and organised an appointment within one day. They came out on time and were friendly and helpful. The technician analysed and addressed the issue quickly as well as providing additional advice about other concerns. Thanks for a great service."


Rep reply posted 2019-09-24
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks very much for your comments Thor, we really appreciate your feedback!”


Verified
5/5

2019-09-24

Painless experience

"Very friendly, easy, non judgmental, timely, and helpful experience."


Rep reply posted 2019-09-24
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks so much, we really appreciate your feedback!”


Verified
5/5

2019-09-23

Great service for anyone in need of some IT help

"Great service for anyone in need of some IT help"


Rep reply posted 2019-09-23
A rep from Geeks2U, Geeks2Uau, has responded:

“Thank you so much for your kind comments, so glad we could help!”


Verified
5/5

2019-09-21

Grand service from go to Whoa

"That they are very receptive to client queries and do their best to assist. They validate an appointment with SMS and with email. Open communication by telephone also. The Operator has amazing patience. A very good service for a dingbat like myself and my friends.
Also for dingbats who aren't my friends
"


Rep reply posted 2019-09-22
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks for the wonderful feedback, much appreciated!”


Verified
5/5

2019-09-21

Excellent Service

"Geeks to you are effective, efficient and worth the cost. Matthew has been excellent. He works through the problems and then teaches me how to manage them in future. He has given me good practical advise on updating my old PC and today`s efforts by him are very much appreciated. Thank you Sarah and Matthew. Fran A
"


Rep reply posted 2019-09-22
A rep from Geeks2U, Geeks2Uau, has responded:

“We're so happy to have helped, many thanks for the kind words!”


Verified
5/5

2019-09-21

very good

"l was very grateful for the quick and professional service."


Rep reply posted 2019-09-22
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks ever so much. Delighted we could assist! ”


Verified
5/5

2019-09-21

first time user

"Was very impressed, have wondered about geek type services. Easy to book, tech was thorough and diligent."


Rep reply posted 2019-09-22
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks so much for the lovely feedback, glad we could help! ”


Verified
5/5

2019-09-20

Efficiency plus

"Bryn set up my Smart TV very quickly. He also diagnosed my ailing computer's problems and advised me what I should be looking for in a new computer. He explained what things meant and why, so I was very happy. I always tell people about Geeks2U as I'm an avid fan! "


Rep reply posted 2019-09-22
A rep from Geeks2U, Geeks2Uau, has responded:

“Hi Sally, thank you for your lovely feedback!”


Verified
5/5

2019-09-19

Experienced technician and fairly quick service

"Have used this service twice now and have been very happy with the results"


Rep reply posted 2019-09-19
A rep from Geeks2U, Geeks2Uau, has responded:

“Thank you for your continued business and your kind words!”


Verified
5/5

2019-09-19

Computer Repair.

"Windows 7 is going to be unsupported by Microsoft from Feb 2020 so I thought I'd do a "backup" and literally "stuffed up" and I think I'd lost the lot. My computer wouldn't restart and was calling for a reboot disk which I obviously didn't have. I spotted Geeks2U advert on TV that night and rang them the next morning. Over the phone they laid out all my options and costs including 'same day' service which I chose. This incurred roughly a 33% premium on top of the 'first hour' cost which was well worth it. They told me the technician would arrive between 12 & 1pm. Before noon they phoned to say he's on his way and would arrive at 12.15 pm which he did on the dot. He quickly confirmed and proved to me that the data had all be 'wiped' but he could take the computer away and recover it from the hard drive. Not having much on there that I cared about and the fact that Windows 7 is being phased out I opted for Windows 10 which he installed. The service all round was very professional and efficient and I recommend others to use it. The overall cost was just about equivalent to me walking into a shop and buying Windows 10 so I'm a happy chappie.
"


Rep reply posted 2019-09-19
A rep from Geeks2U, Geeks2Uau, has responded:

“Thank you for the wonderful feedback, we're happy to have helped so promptly!”


Verified
5/5

2019-09-19

Great service

"Very convenient. Pricing seems reasonable for the service. Paul had expertise but was also able to patiently and clearly explain and address issues I wanted to know how to manage - managing storage space and various methods of backing up photos and documents."


Rep reply posted 2019-09-19
A rep from Geeks2U, Geeks2Uau, has responded:

“Thank you so much for your kind comments, we really appreciate the feedback and your continued business!”