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Product & services pricing
4.40/5
Chance of future purchase:
4.75/5
Shipping & packaging:
4.49/5
Customer service:
4.59/5
Return/Replacement policy:
4.63/5

Verified
5/5

2019-11-06

excellent service

"polite, friendly, couldn't do enough, good price"


Rep reply posted 2019-11-06
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks very much, delighted we could assist!”


Verified
5/5

2019-11-06

Happy customer

"Thanks to your company and the excellent service provided by technician Hossein, his attention to detail,great communication and patience to help us with our email problem. Have no hesitation in recommending Hossein.
"


Rep reply posted 2019-11-06
A rep from Geeks2U, Geeks2Uau, has responded:

“Many thanks Kym, we really appreciate the feedback!”


Verified
5/5

2019-11-06

Recovery expertise

"Geks2U can achieve some things where only a miracle could do better, to the great relief of the average user"


Rep reply posted 2019-11-06
A rep from Geeks2U, Geeks2Uau, has responded:

“Thank you for your kind words, we appreciate it!”


Verified
5/5

2019-11-06

excellent service, excellent result

"needed a quick fix: result - fixed"


Rep reply posted 2019-11-06
A rep from Geeks2U, Geeks2Uau, has responded:

“Glad to hear that, thanks for your review!”


Verified
5/5

2019-11-06

Great Service from Costa

"Costa is knowledgeable about ++ Costa knows his job 100% and set up my new computer and downloaded programs quickly. He seems up to date with the latest technology. He is helpful, courteous and I recommend him to prospective customers.
"


Rep reply posted 2019-11-06
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks for your lovely review, we're happy to have helped!”


Verified
5/5

2019-11-05

No hesitation...

"So good in helping me I didn’t hesitate to get Geeks2U back to help hubby. Thanks Matthew (and the team)."


Rep reply posted 2019-11-05
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks very much for your comments!”


Verified
5/5

2019-11-05

Fixed pc

"Very professional and helpfull. Saved all my important company files "


Verified
5/5

2019-11-05

Issue solved

"Friendly, constructive, issues resolved. A couple of adobe programs I had been trying out were the problem, I didn't know this. I had tried to uninstall them but had no luck so didn't worry, did not realise they were blocking downloads. Connor got rid of them and now I have my new programs. Very happy."


Rep reply posted 2019-11-06
A rep from Geeks2U, Geeks2Uau, has responded:

“Thank you so much, glad we could help!”


Verified
5/5

2019-11-05

Laptop was subject to hacking scam

"Telstra hacking scam of my computer with unlawful access to bank accounts. Indian speaking technician looking for potential hackers on my computer to gain access."


Rep reply posted 2019-11-07
A rep from Geeks2U, Geeks2Uau, has responded:

“Thank you for your five star rating Steve, glad we could help get that resolved!”


Verified
5/5

2019-11-05

Install Internet Phone system

"Easy operation from booking to completion of job - I have used Geeks2U several times and have always been satisfied with the outcome."


Rep reply posted 2019-11-05
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks very much for your comments Barry, we appreciate the feedback!”


Verified
5/5

2019-11-04

Total satisfaction

"
Mark arrived on time, listened to our problem and went to work to clean up the laptop. He suggested a means to speed up the computer and we agreed. He returned on Monday with a virtually new machine. He also solved a problem we were having with our tablet. He is the person we would ask for in the future. Outstanding service and a top bloke.
"


Rep reply posted 2019-11-05
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks very much for your comments, we really appreciate the feedback and your continued business!”


Verified
5/5

2019-11-04

Excellent service

"GENE was very helpful and so patient. A great job"


Rep reply posted 2019-11-04
A rep from Geeks2U, Geeks2Uau, has responded:

“Thank you, we really appreciate the feedback!”


Verified
5/5

2019-11-04

Very professional service

"Very good service I have built up a repore with my serviceman, which makes the experience even better as I feel like I am respected . Also there always on time a speak , very maturely and professionally. I would book more often if the prices were a bit cheaper as I am on a pension, so pricing a little bit steep . But always happy when the job gets done."


Rep reply posted 2019-11-04
A rep from Geeks2U, Geeks2Uau, has responded:

“Thank you, we really appreciate your feedback!”


Verified
2/5

2019-11-04

"Not trained for older computurised machinery."


Rep reply posted 2019-11-04
A rep from Geeks2U, Geeks2Uau, has responded:

“Hi there,

Thank you for your feedback, and I’m sorry to hear this has happened. Could I please ask you to send through your details to customer.service@geeks2u.com.au We will give you a call straight away to discuss your concerns. Alternatively, you can call the Geeks2U office on 1300 433 572.

Kind regards,
Courtney”


Verified
5/5

2019-11-04

Improve performance

"Fast and efficient. Josh explained things in an easy to understand manner."


Rep reply posted 2019-11-04
A rep from Geeks2U, Geeks2Uau, has responded:

“Thank you, we really appreciate your feedback!”