ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.40/5
Chance of future purchase:
4.77/5
Shipping & packaging:
4.51/5
Customer service:
4.59/5
Return/Replacement policy:
4.57/5

Verified
5/5

2022-12-28

Set Up of New computer

"He was punctual, very patient, and able to do all things required, much appreciated thank you. "


Rep reply posted 2023-01-12
A rep from Geeks2U, Geeks2U, has responded:

“Thank you so much for your kind comments, we really appreciate the feedback!”


Verified
5/5

2022-12-28

Very helpful consultant

"Glenn was clear, patient, most helpful, and explained everything he was doing. He was extremely professional, I felt confident everything would be resolved and was very glad I got him to assist in setting up the computer. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2023-01-12
A rep from Geeks2U, Geeks2U, has responded:

“Thanks so much for the lovely feedback! I'm glad Glenn was able to assist you.”


Verified
5/5

2022-12-21

Prompt, reliable and expert advice

"We needed help and were able to get a technician the same day. Michael was wonderful and had our problem resolved quickly. Such a relief to have an expert who knew exactly what to do. Would highly recommend and will definitely be a repeat customer."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2022-12-22
A rep from Geeks2U, Geeks2U, has responded:

“Thank you so much for your kind comments, we really appreciate it!”


Verified
5/5

2022-12-20

Impressive Service

"John was extremely helpful and patient; unfortunately, a problem still exists, which he thought may happen and said he would like me to let Geeks2U know whether or not everything was working correctly."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2022-12-22
A rep from Geeks2U, Geeks2U, has responded:

“Delighted to hear that John was able to assist you and thank you for your kind feedback!”


Verified
5/5

2022-12-19

Great value assistance from Geeks2U

"The consultant identified the cause of my issues and resolved them. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2022-12-22
A rep from Geeks2U, Geeks2U, has responded:

“Thanks ever so much, so glad we could help!”


Verified
5/5

2022-12-19

Terry

"Adam was, as before very efficient and friendly."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2023-01-12
A rep from Geeks2U, Geeks2U, has responded:

“Thank you ever so much Terry, we really appreciate the feedback and your continued business!”


Verified
5/5

2022-12-19

Excellent Service

"John was incredibly efficient, knowledgeable and very helpful when setting up my new computer. Could not have asked for better!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-12-15

Great service

"I got done what I wanted in an hour. Great service by Darren."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2022-12-06

courteous and best service

"Tech explained everything clearly, to a cave woman living in the cyberspace age. Without his help I could have ruined my laptop"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-12-04

Assistance with Laptop slow to boot up

"Prompt on time service, skillful technician (Muhammad Noman), great booking experience"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-11-28

GREATEST SERVICE

"PANIC sets in MONDAY morning WHEN NOTHING WORKS... RANG GEEKS PROBLEM FIXED QUICKLY GREAT TEAM .

"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2022-11-27

Internet help

"Thomas was able to help with my computer & also helped me with info for later issues."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2022-11-22

Why would you go anywhere else.

"I have used Chris from Geeks2U three times now. Every time he has been polite, friendly & helpful with any
questions I have had. He gets the job done, first time, every time. I will most certainly use them again if the need arises.
Jim Jefferson
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2022-12-07
A rep from Geeks2U, Geeks2U, has responded:

“Thanks so much for the lovely feedback Jim, and I'm glad Chris could help!”


Verified
5/5

2022-11-20

Excellent service

"Knowledgeable and Friendly technician. Very helpful. I’ve used Geeks 2U a few times now and wouldn’t hesitate to call when I need help. Love the same day service. Highly recommend "


Verified
5/5

2022-11-14

Nick ,, Tech Member 1268

"Nick got it all sorted out and got me up and running . I will call if I need more help/ That you. Best regards Frank"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2022-11-15
A rep from Geeks2U, Geeks2U, has responded:

“Thank you so much for your lovely feedback Frank! We're glad we could assist.”