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Product & services pricing
4.40/5
Chance of future purchase:
4.74/5
Shipping & packaging:
4.54/5
Customer service:
4.67/5
Return/Replacement policy:
4.67/5

Verified
5/5

2023-06-15

5Star Jason

"Jason was very knowledgable, patient, and great at problem shooting our issue, and ultimately resolving our complex problem. I was very impressed with Jason, its was a very successful visit. regards Brett "

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Rep reply posted 2023-06-15
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for taking the time to post here and I'm glad Jason was able to help. If you have any issues and need Jason again, feel free to give us a call!”


Verified
5/5

2023-06-12

Prompt and professional

"Muhammad was very helpful and resolved issues of concern. "

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Rep reply posted 2023-06-14
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for taking the time to post your lovely feedback. I'm glad Muhammad was able to assist you and if there are any further issues, don't hesitate to let us know!”


Verified Geeks2U Shopper
Verified
5/5

2023-06-11

Above and beyond service

"Xuhuai went beyond simply doing the task I had requested of setting up a WiFi Nest. He made a point of checking every device in the house to make sure they were compatible and worked after setting the nest up. A gentleman in his manner."

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Rep reply posted 2023-06-14
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your feedback and glad Xuhuai could help!”


Verified
5/5

2023-06-10

Geeks2U saved me

"I was struggling with a couple of issues I had in setting up my new laptop..Rang Geeks2U just to try them out and what they did was WOW..Paul made it look so easy, knew his stuff and my machine is running sweet.. Thank you Paul and Geeks2U"

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Rep reply posted 2023-06-14
A rep from Geeks2U, Geeks2U, has responded:

“Thanks for your feedback, very pleased to have been able to assist”


Verified
5/5

2023-06-10

Happy happy

"Tech. Kiran arrived on time, 7 pm; assessed the situation, the Telstra modem! advised me to contact Telstra and said "no charge" as only here for a few minutes. He asked that I report his visit to geeks, which I did early next morning. A thank you to Kiran and geeks2U as your accounts section confirmed a no charge. Much appreciated.
Having previously called on geeks2U I find the company staff both courteous and efficient!
"


Rep reply posted 2023-06-14
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your kind feedback. I'm glad we were able to assist!”


Verified
5/5

2023-06-09

Wonderful help

"Had a bad experience with a scammer, Geeks2u helped at the time arranged, helped me through the issue as I am not good with computers, and did not judge me as ignorant, which I really appreciated.
"

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Rep reply posted 2023-06-14
A rep from Geeks2U, Geeks2U, has responded:

“Thank you, we really appreciate the feedback and business!”


Verified
5/5

2023-06-08

Professional and efficient service by courteous Technicians.

"I have been a customer since 2019, and I can rely on prompt and effective customer service from the Geeks Technicians and Reception."

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Rep reply posted 2023-06-14
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for taking the time to post here and I'm glad we have been able to help all these years!”


Verified Geeks2U Shopper
Verified
5/5

2023-06-07

Can’t survive without the Geeks2U

"Any problem we have with our computer they can fix for us.
If it is busted they fix it.
"

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Rep reply posted 2023-06-07
A rep from Geeks2U, Geeks2U, has responded:

“Thank you very much for your lovely comments, we really appreciate it!”


Verified
5/5

2023-06-06

Highly recommend

"My first geeks2u experience and would not hesitate to use again"

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Rep reply posted 2023-06-06
A rep from Geeks2U, Geeks2U, has responded:

“Thanks, we really appreciate the feedback and your continued business!”


Verified
5/5

2023-06-02

More than just satisfied

"I couldn't be more elated by the service received from G2U and the technician who came out to rectify our computer issues.
Will never hesitate to recommend G2U, it was easy to book, they followed through with everthing almost immediately, the technician/ expert who came out was so professional, knowledgeable, thorough, in fact there isn't enough praise that I can bestow on him.
Thank you G2U
"

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Rep reply posted 2023-06-05
A rep from Geeks2U, Geeks2U, has responded:

“Thank you ever so much for your feedback and ongoing support. Delighted we could assist!”


Verified
5/5

2023-05-31

Great Geek

"James was very patient and was easy to understand - very personable as well"

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Rep reply posted 2023-05-31
A rep from Geeks2U, Geeks2U, has responded:

“Thank you so much for the feedback, glad James was able to assist”


Verified
5/5

2023-05-27

Very good and knowledgeable service.

"No problem with the service. I did take advice on the replacement printer - a Brother HL2305W - and bought one immediately only to encounter a connection problem where my iMac seems unable to recognise it and so will not add it to my network set-up. So it's possible I may need help again ... and would ask again for Jason since he now has experience of my set-up and a printer he knows."

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Rep reply posted 2023-05-29
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your kind feedback, we are glad Jason was able to help and would be happy to send him out to you again in future”


Verified
5/5

2023-05-24

"quick response, friendly service man."

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Rep reply posted 2023-05-25
A rep from Geeks2U, Geeks2U, has responded:

“Thank you very much for your lovely comments, we really appreciate it!”


Verified
5/5

2023-05-24

Great Service

"Rakesh was very knowledgeable, soon found the problem and proceeded top fix it to our satisfaction. very pleased with "Geeks" once again."

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Rep reply posted 2023-05-25
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your feedback, glad we could help!”


Verified
5/5

2023-05-23

Service review

"We engaged a sub-contractor, named Brendan from Geeks2u, to address a transmission issue with our email function on our lap top computer.
He arrived punctually and was very polite. He possessed good product knowledge and explained every step of the process. He displayed a calm temperament with problem solving and was interested to listen to our concerns.
It was a pleasant experience to receive such expert assistance.
"