ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.28/5
Chance of future purchase:
4.62/5
Shipping & packaging:
4.61/5
Customer service:
4.66/5
Return/Replacement policy:
4.67/5

Verified
4/5

2023-01-09

Had a server problem.

"Contacted Geeks 2 you and received a quick response. Next day a clean cut well dressed man called Kennan arrived and sorted the problem. We later had a glitch and he came back Gratis to check. Good PR for Geeks 2 you. I can recommend them."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2023-01-12
A rep from Geeks2U, Geeks2U, has responded:

“Thanks so much for the lovely feedback! Glad we could help.”


Verified
5/5

2022-09-19

Geeks2U always solves my computer problems!

"I have used Geeks2U three times in the last six months and the guys they sent out have diagnosed my computer problems quickly and solved them with full explanations to me. I would recommend Geeks2U to anyone."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2022-10-13
A rep from Geeks2U, Geeks2U, has responded:

“Thank you so much for your kind comments! Glad we could assist. ”


Verified
5/5

2023-01-03

My experience with Geeks2U

"The ordering process was simple and quick. The technician, Keith, arrived at the appointed time, and quickly determined what my difficulties and requirements were. He provided simple to understand solutions and I am very satisfied with final result. I would recommend your company, and particularly Keith, to anyone who asks. Wayne."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-01-12
A rep from Geeks2U, Geeks2U, has responded:

“Thanks so much for your feedback about the service and our technician. We really appreciate it Wayne!”


Verified
5/5

2022-12-28

Set Up of New computer

"He was punctual, very patient, and able to do all things required, much appreciated thank you. "


Rep reply posted 2023-01-12
A rep from Geeks2U, Geeks2U, has responded:

“Thank you so much for your kind comments, we really appreciate the feedback!”


Verified
5/5

2022-12-28

Very helpful consultant

"Glenn was clear, patient, most helpful, and explained everything he was doing. He was extremely professional, I felt confident everything would be resolved and was very glad I got him to assist in setting up the computer. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2023-01-12
A rep from Geeks2U, Geeks2U, has responded:

“Thanks so much for the lovely feedback! I'm glad Glenn was able to assist you.”


Verified
5/5

2022-12-21

Prompt, reliable and expert advice

"We needed help and were able to get a technician the same day. Michael was wonderful and had our problem resolved quickly. Such a relief to have an expert who knew exactly what to do. Would highly recommend and will definitely be a repeat customer."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2022-12-22
A rep from Geeks2U, Geeks2U, has responded:

“Thank you so much for your kind comments, we really appreciate it!”


Verified
5/5

2022-12-20

Impressive Service

"John was extremely helpful and patient; unfortunately, a problem still exists, which he thought may happen and said he would like me to let Geeks2U know whether or not everything was working correctly."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2022-12-22
A rep from Geeks2U, Geeks2U, has responded:

“Delighted to hear that John was able to assist you and thank you for your kind feedback!”


Verified
5/5

2022-12-19

Great value assistance from Geeks2U

"The consultant identified the cause of my issues and resolved them. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2022-12-22
A rep from Geeks2U, Geeks2U, has responded:

“Thanks ever so much, so glad we could help!”


Verified
5/5

2022-12-19

Terry

"Adam was, as before very efficient and friendly."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2023-01-12
A rep from Geeks2U, Geeks2U, has responded:

“Thank you ever so much Terry, we really appreciate the feedback and your continued business!”


Verified
5/5

2022-12-19

Excellent Service

"John was incredibly efficient, knowledgeable and very helpful when setting up my new computer. Could not have asked for better!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-12-15

Great service

"I got done what I wanted in an hour. Great service by Darren."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2022-12-06

courteous and best service

"Tech explained everything clearly, to a cave woman living in the cyberspace age. Without his help I could have ruined my laptop"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-12-04

Assistance with Laptop slow to boot up

"Prompt on time service, skillful technician (Muhammad Noman), great booking experience"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-11-28

GREATEST SERVICE

"PANIC sets in MONDAY morning WHEN NOTHING WORKS... RANG GEEKS PROBLEM FIXED QUICKLY GREAT TEAM .

"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2022-11-27

Internet help

"Thomas was able to help with my computer & also helped me with info for later issues."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service