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Product & services pricing
4.28/5
Chance of future purchase:
4.62/5
Shipping & packaging:
4.61/5
Customer service:
4.66/5
Return/Replacement policy:
4.67/5

Verified
5/5

2022-05-06

Dilemma solved through expertise.

"With my laptop suffering "the blue screen of death" but with lots of valuable data and history inaccessible, I ordered a new upgraded laptop and needed an expert to retrieve the data for transfer to the new computer. Not only was this done but it seems the problems on the failed laptop may have also been resolved. Alexis also fixed some issues on my wife's laptop, so I feel I have had very good value from the hour of paid work and will happily recommend the service to others."

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Verified
5/5

2022-05-03

Excellent service

"Mark was excellent helpful and patient "

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Rep reply posted 2022-05-05
A rep from Geeks2U, Geeks2U, has responded:

“Thanks so much!”


Verified
5/5

2022-05-03

Friendly service

"Nick was helpful & friendly making the in home experience pleasant"

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Rep reply posted 2022-05-05
A rep from Geeks2U, Geeks2U, has responded:

“Thanks so much for your feedback , we really appreciate it!”


Verified
5/5

2022-05-03

Experience a Geek.

"My email just wouldn't work again. Having used Geeks before and always with great success, who else would you bother calling? As usual the problem was resolved to my great relief. Geeks is the go!"

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Rep reply posted 2022-05-04
A rep from Geeks2U, Geeks2U, has responded:

“Thanks very much for your comments. we really appreciate the feedback and your continued business!”


Verified
5/5

2022-05-01

Fabulous service for my new modem installation

"It's so nice to have a real person available to answer the phone when I rang - no logging anything online just to get a quote, no downloading an app!
Alice gave me all the information I needed and took my booking over the phone, for an appointment within 3 hours.
Stephen arrived early, is very knowledgeable and fixed all my issues in one short visit.
The pricing was good too, even for a weekend callout.
geeks2u will be my first call for any future service, and I'd highly recommend them.
"

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Rep reply posted 2022-05-02
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your feedback, glad we could help!”


Verified
5/5

2022-05-01

Excellent service

"The technician was on time and very efficient. He explained things honestly and in simple terms. I'd recommend Geeks2U to anyone."

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Rep reply posted 2022-05-02
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your feedback, glad we could help!”


Verified
5/5

2022-04-29

Experienced technical support

"John explained everything in detail. Easy to speak to. He listened to my questions and answered accordingly.
Thank you.
"

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Rep reply posted 2022-04-29
A rep from Geeks2U, Geeks2U, has responded:

“Thanks, we appreciate your feedback!”


Verified
5/5

2022-04-27

Excellent service

"Very professional service from start to finish.Very happy that my computer is now secure after being hacked.Pedro was excellent and a delight to meet."

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Rep reply posted 2022-04-27
A rep from Geeks2U, Geeks2U, has responded:

“That's great to hear, thank you for your review! ”


Verified
5/5

2022-04-27

Got my tv going using a universal remote

"Tech was prompt polite and very helpful
Thanks problem sorted
"

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Rep reply posted 2022-04-27
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your feedback! ”


Verified
5/5

2022-04-26

Best IT service I have ever had.

"My technician Michael solved my unsolvable problem in a friendly, timely, and professional manner. Could not be happier with the service."

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Rep reply posted 2022-04-27
A rep from Geeks2U, Geeks2U, has responded:

“Thanks so much for your feedback, we really appreciate it!”


Verified
5/5

2022-04-22

ALWAYS

"I just know that when I need Geeks2U, I can look forward to a wonderful experience and the greatest of guys...guys to date.....I also learn each time too.....I tout your virtues wherever relevant, and would be utterly confident and happy to refer friends to you....
Thank you so much...LJB


"

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Rep reply posted 2022-04-22
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your feedback. Great to hear G2U services are a success.”


Verified
5/5

2022-04-21

Setting up new equipment

" Jagath provided a prompt and efficient service to set up a new computer, printer and internet service. He was also kind enough to link my TV to the internet service as well and showed me where to locate information with the new Windows 11package. The service was well priced."

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Rep reply posted 2022-04-22
A rep from Geeks2U, Geeks2U, has responded:

“Glad we could help you. Thankyou for choosing Geeks2U ”


Verified
5/5

2022-04-21

Excellent and Prompt Service

"Nick was very knowledgeable and friendly. Next time I have to contact you will ask for him if available.

He fixed the problem with the internet connection and also advised us about a problem with some of the Foxtel equipment we have.

Thank you fore your promptness and professional approach.

Many thanks,

Rafael D.
"


Rep reply posted 2022-04-22
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your feedback, Rafael. ”


Verified
4/5

2022-04-20

Not Geeks

"I will use them again on time and knew what to do "

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Rep reply posted 2022-04-21
A rep from Geeks2U, Geeks2U, has responded:

“Thank you, glad we could help!”


Verified Geeks2U Shopper
Verified
5/5

2022-04-14

Awesome Service

"I was totally stressed out with a problem with my old TV. Stuart was able to provide a temporary fix so I can use it. We then discussed options for a new TV and he was so helpful in guiding me. I am a senior and not up to date on new technology and he brought me up to date. I am now able to buy a suitable new TV and will gladly book Stuart to set it up for me."

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Rep reply posted 2022-04-18
A rep from Geeks2U, Geeks2U, has responded:

“Glad we were able to help, thanks for your feedback! ”