ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.40/5
Chance of future purchase:
4.77/5
Shipping & packaging:
4.51/5
Customer service:
4.59/5
Return/Replacement policy:
4.57/5

Verified Geeks2U Shopper
Verified
5/5

2022-04-13

happy customer

"i have used them a couple of times now and have been happy with outcome except for once and because they could not fix the problem i didnt have to pay so that was fair. i would definetly recommend them to someone else"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2022-04-13
A rep from Geeks2U, Geeks2U, has responded:

“Thanks so much, we really appreciate the feedback!”


Verified
5/5

2022-04-13

Excellent friendly service

"Malcolm was really helpful and explained everything he was doing. Great service and friendly interaction. He was very professional and knowledgeable!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2022-04-13
A rep from Geeks2U, Geeks2U, has responded:

“Thanks so much for your feedback!”


Verified
5/5

2022-04-13

Very helpful advice for my internet issues

"The technician explained clearly to me (in language I could understand) what was causing my internet issues, and a course of action to take to solve them. Looks like the first option he suggested has worked (ie buying a mesh system to extend the internet range to the extremes of the house). If problems do arise again, I have a few other options I can try, as per what he explained to me."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2022-04-13
A rep from Geeks2U, Geeks2U, has responded:

“Many thanks , so glad we could help!”


Verified
5/5

2022-04-12

happy customer

"it worked perfectly at every stage- everything happened as was expecting: , on time, very knowledgable, very helpful, and the computer worked like a dream when i got it back, I'm delighted. many thanks to all.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2022-04-12
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your kind comments, we are delighted we could assist!”


Verified
5/5

2022-04-12

Fantastic service

"Prompt and efficient. John answered all my questions in a way I could understand. He fixed my initial problem and also helped with a few smaller issues I've been having. I would highly recommend John to anyone having technical issues. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2022-04-12
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your feedback, we appreciate it!”


Verified
5/5

2022-04-11

My new Mac

"Used James from Geeks, he was fantastic. On time, presentation was great, nice smile, knowledgeable and fast. Nothing I asked him was too much trouble. Was changing from PC to a Mac so needed his help big time. Definitely would use again especially if James is available. Couldn’t be happier. Lynn"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2022-04-11
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your lovely comments, Lynn. We appreciate it!”


Verified
5/5

2022-04-11

very helpful

"very helpful thank you Dave"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2022-04-11
A rep from Geeks2U, Geeks2U, has responded:

“Thanks so much! ”


Verified
5/5

2022-04-07

Phil from Geeks 2u

"The technical person....PHIL......who attended to the needs of our computers and the questions from my wife and I was very good / excellent!!! A very professional person with great work acumen.......Thank You."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-04-07

Geeks2U

"Computer Tech (James) was on time, very knowledgeable and answered all my questions. I had set-up new computer to the best of my ability and needed further advice and guidance with regard to spam emails and virus etc which James provided."


Rep reply posted 2022-04-07
A rep from Geeks2U, Geeks2U, has responded:

“That's great to hear, thanks for your feedback! ”


Verified
5/5

2022-04-04

excellent technicians

"Graeme was very competent. He fixed all the problems on the computer and what's more explained what was happening so that I could understand why systems weren't working. I highly recommend him.
"


Rep reply posted 2022-04-05
A rep from Geeks2U, Geeks2U, has responded:

“Thanks for your feedback, great to hear!”


Verified
5/5

2022-04-04

Where have you been all my life?!

"How did I not use this service earlier?! Easy to book, and service provider arrived on time, and with SMS notification provided before hand (to confirm arrival time). The service provider was polite, amiable, professional, knowledgeable and attentive. I wouldn't hesitate to use Geeks2U again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2022-04-04
A rep from Geeks2U, Geeks2U, has responded:

“Thanks, we appreciate the feedback!”


Verified
5/5

2022-04-03

Awesome service as usual

"
I can't recommend Collin and the Geeks2U team. Always have good service and use them time and time again. Collin is professional and went above and beyond to make sure I was satisfied
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2022-04-04
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your kind words! ”


Verified
5/5

2022-04-01

Great Help - when you are lost in the Computer world

"easy to deal with, and I felt that I learnt somthing, as well"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2022-04-04
A rep from Geeks2U, Geeks2U, has responded:

“Thanks for your feedback, great to hear!”


Verified
5/5

2022-03-31

Helped with my computer's performance.

"Helpful, not with just my computer, but with a few tips on your other devices.I can transfer info from my computer to my phone & vice versa. Always ask if you still use something before they delete it. Don't make you feel silly if you don't know something. Good for a chat."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2022-03-31
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your review, glad we can help!”


Verified
5/5

2022-03-29

brother a4 inkjet multifunction printer mfc-j4440dw

"The technician came on time and he was very friendly professional and certainly knew what he was doing. I will certainly be calling out Geeks2U again for my technology and assembly requirements. Thank you. Well done. Keep up the excellent work. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2022-03-29
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your lovely feedback! We are delighted we could assist you.”