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Product & services pricing
4.28/5
Chance of future purchase:
4.62/5
Shipping & packaging:
4.61/5
Customer service:
4.66/5
Return/Replacement policy:
4.67/5

Verified
5/5

2021-07-14

An Expert

"Iman was competent, friendly and the most helpful IT specialist I have ever had to fix my computer.
He fixed my problem with my new Wifi/NBN as well as my t.v so that i can watch Netflix.
I would not hesitate to recommend him to anyone who needs help.

"

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Rep reply posted 2021-07-14
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your kind comments. Glad we could help!”


Verified
5/5

2022-03-11

Fast efficient solution to an ongoing problem

"Anthony was sensational. I explained the problem to him when he walked in and with a minimum of fuss he fixed it. Not sure if you can request a certain technician but I'll be asking for Anthony if there is a next time."

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Rep reply posted 2022-03-13
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your feedback, we appreciate it! You are more than welcome to request Anthony for future bookings!”


Verified
5/5

2022-03-11

Great Service

"You get the full first hour, if the initial or main problem is resolved quickly you can ask other IT related questions which the Tech is happy to answer. It wasn't a case of I've fixed that problem and move onto the next job"

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Rep reply posted 2022-03-11
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your feedback! Delighted we could assist you. ”


Verified
5/5

2022-03-10

How to identify issues with an older computer

"Excellent service and support. Booking was simple. Bhavish arrived on time and was well presented. He listened to my concerns and was able to replicate the problem. He explained in simple details what was happening and what remedies I had. Very good consultant."

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Rep reply posted 2022-03-10
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your feedback, we appreciate it! ”


Verified
5/5

2022-03-09

Saturday Emergency

"Had my computer in the shop on Friday and picked it up late and it was working as I saw it operating. Plugged it in on Saturday morning to find it was doing exactly the same thing so not wanting to be without it for the whole weekend I called Geeks2U. They scheduled a time for that day and after only waiting a short while the technician arrived but before he did he called and asked me the obvious questions of 'are all the cables in securely' etc. etc. The problem was soon found and the computer was checked and all was OK and still is.... Can't blame the shop as I did plug a cable into the wrong spot... ooops"

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Rep reply posted 2022-03-09
A rep from Geeks2U, Geeks2U, has responded:

“Thank you so much for your kind comments Greg! We appreciate it.”


Verified
3/5

2022-03-09

Help When Needed

"Greeks2U provide a reliable service and their charges are competitive. As for solving your problem, it all depends on the skills of the person the company dispatches to do the work. In my experience it can vary from excellent to average.
"

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Verified
5/5

2022-03-08

"I was delighted with the overall experience. It was easy to get an appointment quickly and the technician, Sajith was a real professional. He very quickly sorted out a number of problems I was having, and I feel the overall charge for the service was extremely reasonable"

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Rep reply posted 2022-03-09
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your feedback, we appreciate it!”


Verified
5/5

2022-03-07

Excellent service

"We have used Geeks2U twice to fix computer/printer problems. Both times the problems have been resolved. We find it very convenient having someone come to our place rather than having to take the equipment (especially when it involves more than one thing) to somewhere else.
The people who have come to help have been very friendly and courteous.
"

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Rep reply posted 2022-03-07
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your kind words! ”


Verified
5/5

2022-03-07

Printer difficulties

"After some difficulties from my end with internet issues the problem with connecting printer wirelessly all got sorted thanks to Dominic and his persistence"

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Rep reply posted 2022-03-07
A rep from Geeks2U, Geeks2U, has responded:

“That's great to hear, thank you for your feedback! ”


Verified
5/5

2022-03-04

A Geek to me

"My experience didn't have a good outcome, as it seems my 4 yr old laptop is dead... but not the technician's fault. Anthony was calm, friendly, helpful and patient with my questions. Very personable and polite. Gave me sensible objective advice on purchasing a replacement product. A credit to your business.
"

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Rep reply posted 2022-03-06
A rep from Geeks2U, Geeks2U, has responded:

“Many thanks , glad we could help!”


Verified
5/5

2022-03-04

Chris will not disapoint you with his technical knowlage topped with a pleasent aproach !!!

"Fixed my mess, and was positive about it, and polite. Can't ask more than that....."

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Rep reply posted 2022-03-04
A rep from Geeks2U, Geeks2U, has responded:

“That's excellent, thank you for your feedback! ”


Verified
5/5

2022-03-04

wonderful

"The young man was extremely helpful and took my age into account and explained everything so that I could understand very efficient."

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Rep reply posted 2022-03-04
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your kind comments! ”


Verified
5/5

2022-03-04

Punctual, Polite, Proficient

"I was given an appointment window of 10-11am. Muhammad arrived nice and early - around 9:50am. As someone who knows quite a bit about computers already, I was a bit hesitant and unsure of how much more a technician could contribute. But he was very polite, he listened to what the issues were, and what I had attempted to resolve it. He wasn't afraid to consult others over the phone if there was something that he was unsure of (I would much prefer this over someone pretending that they know everything). He stayed until he was sure that the issues were resolved, and he showed genuine care for the job he was doing. The pricing was fair, and I'm happy with the service."


Rep reply posted 2022-03-04
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your feedback Cameron, so happy we could help you out! ”


Verified
5/5

2022-03-03

Kevin was an excellent technician

"Great service great technician"


Rep reply posted 2022-03-03
A rep from Geeks2U, Geeks2U, has responded:

“Thanks very much for your comments , we really appreciate your feedback!”


Verified
5/5

2022-03-03

Geeks2u

"Excellent service, very professional and patient"

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Rep reply posted 2022-03-03
A rep from Geeks2U, Geeks2U, has responded:

“Thanks so much , we really appreciate your feedback!”