Product & services pricing
4.36/5
Chance of future purchase:
4.72/5
Shipping & packaging:
4.50/5
Customer service:
4.65/5
Return/Replacement policy:
4.61/5

ResellerRatings
Verified
5/5

2022-06-02

Great Service

"Edward was a lifesaver. Fixed the computer and recovered the data in no time"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2022-06-02
A rep from Geeks2U, Geeks2U, has responded:

“Thanks for much! So glad we could help!!”


ResellerRatings
Verified
5/5

2022-05-31

Professional, friendly, knowledgeable

"Costa was immediately able to identify my problem with ransomware and able to resolve it quickly. He also did an overall check of my computer security and answered the questions I had without making me feel foolish. I thoroughly recommend Geeks2U"

Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2022-05-31
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for the lovely feedback! Glad we could be of assistance.”


ResellerRatings
Verified
4/5

2022-05-31

"Professional service, quick response after booking. fixed my computer problem so i could carry on with my work. he was polite and courteous, left the place clean.
"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2022-05-31
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for the lovely feedback! Glad we could be of assistance.”


Verified
5/5

2022-05-31

Computer maintenance/help

"Geeks2U, thank you. My problem was solved very quickly and smoothly. The whole process was very easy and I am very happy to have Geeks2U as my maintenance team. Definitely recommend them to my friends."

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2022-05-31
A rep from Geeks2U, Geeks2U, has responded:

“Thank you so much, we appreciate your review!”


Verified
5/5

2022-05-30

Happy

"
Have used Geeks a few times and very happy with service.
"


Rep reply posted 2022-05-30
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your kind review!”


Verified
5/5

2022-05-30

Geeks2U as good as their word

"I found that Geeks2U lived up to their promise of fixing the problem or 'you won't be out of pocket'. They sent Tech 2 after the first Geeks technician could not fix the problem. Tech 2 fixed the problem. The pricing was very fair. "


Rep reply posted 2022-05-30
A rep from Geeks2U, Geeks2U, has responded:

“Glad to hear one of our technicians could assist, thank you for your review.”


Verified
5/5

2022-05-30

Above and Beyond Service

"Booking was easy to do, Albert (the technician) arrived on time and his service was excellent. Nothing was too much trouble and he explained what he was doing."


Verified
5/5

2022-05-28

Helpful and professional

"Very helpful, thorough and went above and beyond to ensure the job was done quickly and assisted with every concern and problem to ensure the problem was fixed. Highly recommended"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-05-27

10/10 for Geeks2U.

"My husband is deaf and we needed special head phones hooked up to the T.V.
I bought a new printer and could not get it to work properly.
Thanks to Mitchel from Geeks2U he had sorted out our problems quickly and efficiently.
We are both in our70's and would recommend Geeks2U.
"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-05-26

Home pc ,kept turning off after 5 minutes.

"I rembered the geeks to you radio and TV ads made an online enquiry, and rang as promised,and came the same day,very impressed,AAA+++"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2022-05-26
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your kind feedback!”


Verified
5/5

2022-05-26

A great success

"Our Geek, Kieth, was very pleasant and appropriately sympathetic to our lack of technical ability! He quickly understood and dealt, confidently, with 4 separate issues within the hour. I was very happy with the outcome of the visit and would recommend geeks2u to anyone in our situation."

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2022-05-26
A rep from Geeks2U, Geeks2U, has responded:

“Glad we could help! Thank you for the feedback.”


Verified
4/5

2022-05-26

Struggling with the big I/N corporate boys

"After closing a recent internet service, via help from the TIO, AFTER 3 MONTHS i TRIED with another company, only to find I had been locked out by the external pit. I wonder who could have done that (lol).. Now waiting for NBN.
Not an issue Geeks to U could fully resolve. That said I wish some of our big corporate 1/n people , were anywheer near as god.
"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified Geeks2U Shopper
Verified
5/5

2022-05-26

prompt, professional service

"service was excellent from first contact to the technician who visited; highly competent technician who provided good advice which saved me money by removing ongoing billing apps. Umer also explained what he was doing in non technical terms that were easy to comprehend."

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2022-05-26
A rep from Geeks2U, Geeks2U, has responded:

“Happy to hear G2U were able to help! ”


Verified
5/5

2022-05-24

Never had a problem they couldn't fix

"I've never had a problem they couldn't fix."


Rep reply posted 2022-05-24
A rep from Geeks2U, Geeks2U, has responded:

“That's awesome to hear! ”


Verified
5/5

2022-05-23

Service with a smile.

"Excellent service both whilst booking and on site in our home. "

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2022-05-23
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your feedback!”