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Product & services pricing
4.28/5
Chance of future purchase:
4.62/5
Shipping & packaging:
4.61/5
Customer service:
4.66/5
Return/Replacement policy:
4.67/5

Verified
1/5

2021-11-15

no service

"they just stuff you round. never finish a job."

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Rep reply posted 2021-11-15
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your post. I'm sorry to hear you're not happy with the service you've had so far. I can see that you've had multiple remote GeekCover services which are still in progress, so I'm hoping these resolve the issues you are having.”


Verified
5/5

2021-11-12

Excellent Service

"Neil was punctual, had expert knowledge, was patient, pleasant and helpful."


Rep reply posted 2021-11-12
A rep from Geeks2U, Geeks2U, has responded:

“That's great to hear, thanks so much for taking the time to let us know!”


Verified
5/5

2021-11-12

Great Service.

"The booking phone call with Maisy was great. Everything was explained well and clearly.

James was a wonderful help. Very efficient, friendly and informative.
"

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Rep reply posted 2021-11-12
A rep from Geeks2U, Geeks2U, has responded:

“Many thanks for your post!”


Verified
5/5

2021-11-11

Home office set up

"Matt was on time, very informative and was able to fix my problem very efficiently."

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Rep reply posted 2021-11-11
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for the review! Much appreciated!”


Verified
5/5

2021-11-11

Fixing my Computer

"The booking of a technician was very easy, the technician was very prompt and friendly. He did all he could do to fix my computer but unfortunately the computer had to come to the end of its life. On his recommendation I am purchasing a new lap top from geeks2u, and he will come and set it up for me and transfer all of my data from the old computer.
"

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Rep reply posted 2021-11-11
A rep from Geeks2U, Geeks2U, has responded:

“Thanks for your review! Sorry to hear your PC has come to it's end of life, but glad to hear you'll be the proud owner of a brand new laptop!”


Verified
5/5

2021-11-10

Excellent, quality, professional service.

"The tech, Fazli was excellent. So helpful and answered all my questions with great clarity. "

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Rep reply posted 2021-11-10
A rep from Geeks2U, Geeks2U, has responded:

“Thanks for the review Stephen! Glad we could help out with your tech troubles!”


Verified
5/5

2021-11-09

They are very good to deal with and they know what they are doing.

"I have used Geeks2U before and I am very happy with them"

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Rep reply posted 2021-11-09
A rep from Geeks2U, Geeks2U, has responded:

“Thanks so much for your review!”


Verified
5/5

2021-11-08

What they do in minutes would take me all day, and even then I may not be successful.

"Very knowledgeable, fast and re-assuring service. "

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Rep reply posted 2021-11-09
A rep from Geeks2U, Geeks2U, has responded:

“Thanks very much for your post! We aim to make life just that little bit easier!”


Verified
5/5

2021-11-08

Responsive & Empathetic

"Quick to attend & solution delivered,"

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Rep reply posted 2021-11-09
A rep from Geeks2U, Geeks2U, has responded:

“Thanks for you feedback!”


Verified
5/5

2021-11-08

I tried fixing it myself and I was tearing my hair out

"I have never needed an IT person at home, but a particular issue got the better of me and Geeks2U just took the frustration out of trying to sort it out myself. The booking process was completely painless and someone phoned me within minutes of my online enquiry to schedule a tech. "

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Rep reply posted 2021-11-09
A rep from Geeks2U, Geeks2U, has responded:

“Thanks for your review! Glad we were able to ease your frustrations!”


Verified
5/5

2021-11-07

Professional

"Technician Sam was very helpful with his information and the phone staff were very prompt informing me of every update and progress with my computer "

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Rep reply posted 2021-11-09
A rep from Geeks2U, Geeks2U, has responded:

“Thanks so much for your review! ”


Verified
5/5

2021-11-04

Always helpful

"Our Geek sat through a long load from Apple. Even though he was probably “over” all the waiting, he stayed cheerful and chatty. In the end, we got the result that was needed, all good."

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Rep reply posted 2021-11-04
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for the lovely feedback, delighted we could be of assistance! ”


Verified
5/5

2021-11-04

Geeks2U

"We recently had this company out and couldn't find fault in anything, from our first call to the time our technician left.
Would recommend them to everyone. Value for money too.
"

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Rep reply posted 2021-11-04
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for the kind comments, we really appreciate the feedback!”


Verified
5/5

2021-11-03

Paul from Geeks2U Adelaide 3/11/2021

"Genuine, advised us in 'layman terms'. Modified our computer setup and defaults very quickly. We called Geeks because we have used their services previously. Peter and I had an online submission to complete for our farm operations and the Receiver's data input had changed from the previous 6 months submission. Paul picked this up very quickly and completed the task with us and educated us for the future. Paul also gave us advice on email management (Spam) and assisted Peter with his mobile phone concerns. We're very happy to keep our service requirements with Geeks2U."

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Rep reply posted 2021-11-03
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for the lovely feedback, glad we could be of assistance! ”


Verified Geeks2U Shopper
Verified
5/5

2021-11-03

Review of recent experience with Geeks2U

"I have ALWAYS found Geeks2U to be reliable, efficient and trustworthy. I have dealt with the company for quite some time and Edgar in particular"

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Rep reply posted 2021-11-03
A rep from Geeks2U, Geeks2U, has responded:

“Thank you, we really appreciate the feedback and your continued business! ”