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Product & services pricing
4.28/5
Chance of future purchase:
4.62/5
Shipping & packaging:
4.61/5
Customer service:
4.66/5
Return/Replacement policy:
4.67/5

Verified
5/5

2021-11-02

Couldn't be better

"Saved me a lot of time getting me familiar with my equipment. I couldn't ask for more."

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Rep reply posted 2021-11-02
A rep from Geeks2U, Geeks2U, has responded:

“Thank you! Glad we could help. ”


Verified
5/5

2021-11-02

Great tech advice

"Very easy booking service, process well explained, our technician Luke was very professional and helpful, he istened to us and then explained everything clearly and we got through a long list of issues in 1.5 hours. Definitely recommend Geeks2U"

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Rep reply posted 2021-11-02
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your feedback. Delighted we could assist.”


Verified
5/5

2021-11-02

Customer Experience to Computer Problems solved by Geeks2U.

"Extremely knowledgeable & very competent. However sometimes have difficulty understanding them if they have a difficult accent to understand & comprehend.
Quite often have more than one plan to fix a problem or problems. They often find their is more than one way to skin a cat, by having a Plan B & Plan C.
Cheers Mike
"

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Rep reply posted 2021-11-02
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your feedback, Mike! We appreciate it.”


Verified
5/5

2021-11-02

Computer issues

"Brendon was great. I would recommend him anytime to fix your comouter. He is proficient, well mannered, knowledgeable and polite."

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Rep reply posted 2021-11-02
A rep from Geeks2U, Geeks2U, has responded:

“Thanks so much for your feedback David, glad we could help!”


Verified Geeks2U Shopper
Verified
5/5

2021-11-01

Excellent Service

"Brilliant. We were supposed to meet on friday morning but due to the storms in Melbourne thurs night we had no power and no internet I rang first thing friday morning and it was so easy to change the appointment. No hassle. Rodney came on Monday, very helpful, very thorough, easy to talk to and understand. We will recommend Rodney and look forward to seeing him again."

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Rep reply posted 2021-11-01
A rep from Geeks2U, Geeks2U, has responded:

“Thank you so much for your kind comments !”


Verified
5/5

2021-11-01

Very happy with service by Geeks 2 U

"Very efficient service. Great results. Easy to deal with"

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Rep reply posted 2021-11-01
A rep from Geeks2U, Geeks2U, has responded:

“Thank you so much for your kind comments !”


Verified
5/5

2021-10-29

Extremely please

"Extremely pleased with promptness, reassuring and professional attitude of repairer, so much so that I recommended Geeks the next day."

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Rep reply posted 2021-10-29
A rep from Geeks2U, Geeks2U, has responded:

“Thank you so much for your kind comments, glad we could help!”


Verified
5/5

2021-10-27

Great Service

"Brendan from Geeks2U was on time, pleasant, professional and absolutely knows his stuff although he spoke in layman's terms so I understood exactly how the system operated. "

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Rep reply posted 2021-10-27
A rep from Geeks2U, Geeks2U, has responded:

“Thank you so much for your kind comments , glad we could help!”


Verified
5/5

2021-10-27

"Very, helpful and prompt. Nice to receive good service."


Rep reply posted 2021-10-27
A rep from Geeks2U, Geeks2U, has responded:

“Thanks ever so much , glad we could help!”


Verified
5/5

2021-10-27

Solved

"I urgently needed my computer, Ben from Geeks solved all our computer drama's and made several sound changes to improve my usage."

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Rep reply posted 2021-10-27
A rep from Geeks2U, Geeks2U, has responded:

“Thanks so much for your feedback , we really appreciate the feedback!”


Verified
5/5

2021-10-26

Very professional, fixed all my issues

"On time, friendly, helpful, knowledgeable. Typed out some instructions for me too which was awesome, saved me third hand explaining things to another household member. Thanks Peter!"

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Rep reply posted 2021-10-26
A rep from Geeks2U, Geeks2U, has responded:

“Thanks so much for your feedback, we really appreciate it!”


Verified
5/5

2021-10-25

PC Life

"Had major issues with PC freezing, , delayed reaction with gaming and operating system. Without Geeks2U and their top tech Matt, I would more than likely spent more than I needed to fix it. Geeks2U I highly recommend as a company, amazing all the way through. Matt my tech guy was and is a marvel."

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Rep reply posted 2021-10-25
A rep from Geeks2U, Geeks2U, has responded:

“Thank you so much for your kind comments. Delighted we could assist!”


Verified
5/5

2021-10-22

top service

"I will definitely use the geeks again. They were so quick and obliging and they don't make you feel a fool for not being able to do it yourself"

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Rep reply posted 2021-10-22
A rep from Geeks2U, Geeks2U, has responded:

“Thanks very much for your comments, we really appreciate your feedback!”


Verified
5/5

2021-10-16

Punctual, polite, proficient

"Well mannered, punctual and knowledgeable technician. Raphael was also very patient with my questions and did not rush me."

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Rep reply posted 2021-10-17
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for the kind comments, glad we could be of assistance! ”


Verified
5/5

2021-10-16

Singing your praises!

"Have already sung your praises to our friends. Your support and ability to put things into easy to understand information is so helpful. Dumb questions are welcomed and we feel much more confident about moving forward. Thanks so much"

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Rep reply posted 2021-10-17
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for the lovely feedback, we really appreciate it! ”