ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.28/5
Chance of future purchase:
4.62/5
Shipping & packaging:
4.61/5
Customer service:
4.66/5
Return/Replacement policy:
4.67/5

Verified
5/5

2021-09-09

Great & trustworthy service

"
Ron was great explained everything he was doing so I could understand, & after my previous bad & untrustworthy experiences with computer repairers it was a relief. The cost was reasonable to. Would have no problem calling Ron at Geeks2U again if I need help with my computer.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2021-09-09
A rep from Geeks2U, Geeks2U, has responded:

“Thanks so much for your feedback, so glad we could help!”


Verified
5/5

2021-09-09

Computer problem fixed remotely

"I felt confident that I had made the right choice contacting Geeks2U from the way my initial call and booking were handled. This was reinforced by the professional but personal service I received from Justin. It was a difficult issue to pinpoint a cause for, all options were explored and nothing was too difficult. We had a good outcome and my issue was repaired within an acceptable timeframe."


Rep reply posted 2021-09-09
A rep from Geeks2U, Geeks2U, has responded:

“Thank you so much for your kind comments, we really appreciate the feedback!”


Verified
5/5

2021-09-08

Always solve the problem

"Asked for someone to help who was patient and could explain things. A very patient man called Peter solved all the problems!
Geeks to you always solve the problem. They arrive when they say they will and do the job.
Efficient and well worth the money. Highly recommend this company .
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2021-09-08
A rep from Geeks2U, Geeks2U, has responded:

“Thanks very much for your comments, we really appreciate your feedback!”


Verified
5/5

2021-09-07

geeks2u for all your computer problems

"very professional team, easy to book, good follow up for date and time of booking, on time and very professional , cost is one of the best i found and guaranteed satisfaction, a 10+ for the geeks2u team. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2021-09-07
A rep from Geeks2U, Geeks2U, has responded:

“Thanks very much for your comments , we really appreciate your feedback!”


Verified
5/5

2021-09-07

Great

"Geeks 2U were Great. Polite respectful and Patient.
Problem fixed and my stress levels are down
Thankyou very much.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2021-09-07
A rep from Geeks2U, Geeks2U, has responded:

“Thanks Linda, so glad we could help!”


Verified
5/5

2021-09-07

Excellent experience

"Resolved the issue efficiently and promptly and I ended up with a more useful pc than I had even prior to the issue with the suggested improvements. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2021-09-07
A rep from Geeks2U, Geeks2U, has responded:

“Thanks so much for the lovely feedback. Delighted we could assist!”


Verified
5/5

2021-09-06

Outstanding service from Geeks 2U

"Very easy to book a service. The technician was extremely proficient, friendly, helpful and professional."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2021-09-07
A rep from Geeks2U, Geeks2U, has responded:

“Thanks so much for the lovely feedback!”


Verified
5/5

2021-09-03

Excellent Service

"I was very happy with my experience with Geeks2U and will certainly be calling on you again when I need you."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2021-09-03
A rep from Geeks2U, Geeks2U, has responded:

“Thank you, we really appreciate the feedback! ”


Verified
5/5

2021-09-02

great service

"just so easy to deal with. his service was great and he explained in easy to understand terms"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2021-09-03
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for the lovely feedback, glad we could be of assistance! ”


Verified
5/5

2021-09-02

Great service!

"Very competent and professional"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2021-09-02
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for the kind comments, glad we could help! ”


Verified
5/5

2021-09-02

Thank you

"I would tell everybody to use you guys - knowledgable, polite, helpful, on tiime and above all have always fixed my problems"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2021-09-02
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your feedback, we appreciate it! ”


Verified
5/5

2021-08-31

Excellent service and all problems fixed.

"Timothy was truly wonderful "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2021-08-31
A rep from Geeks2U, Geeks2U, has responded:

“Thank you so much for your kind comments , so glad we could help!”


Verified
5/5

2021-08-31

Very happy

"Very easy to communicate with both Jasmine & Matthew. Matthew spent the time to let me know what and how to fix my problems."


Rep reply posted 2021-08-31
A rep from Geeks2U, Geeks2U, has responded:

“Thanks very much for your comments !”


Verified
5/5

2021-08-30

Great Service - Great Geek Guy

"Very helpful in getting our issues sorted and would highly recommend - will use this service again in future "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2021-08-30
A rep from Geeks2U, Geeks2U, has responded:

“Thanks so much for the lovely feedback , we appreciate the feedback!”


Verified
5/5

2021-08-30

Fantastic service, speedy

"Fantastic service, reasonable pricing, very quick
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2021-08-30
A rep from Geeks2U, Geeks2U, has responded:

“Thanks so much , we really appreciate your feedback!”