ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.28/5
Chance of future purchase:
4.62/5
Shipping & packaging:
4.61/5
Customer service:
4.66/5
Return/Replacement policy:
4.67/5

Verified
5/5

2021-06-10

CHC

"Third time I have used this company. Service has always been impeccable. Worth every cent."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2021-06-10
A rep from Geeks2U, Geeks2U, has responded:

“Thank you so much for your kind comments, we really appreciate your feedback!”


Verified
5/5

2021-06-09

Geeks2U have been very helpful with our computer and technical problems.

"Not being technically literate it is a bit difficult to fully explain, but our technician did explain our several problems and fixed them."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2021-06-09
A rep from Geeks2U, Geeks2U, has responded:

“Thank you so much for your kind comments, we really appreciate your feedback!”


Verified
5/5

2021-06-08

Friendly and Professional

"The partnership between Geeks2U and OfficeWorks is a great customer benefit.
Excellent value for money and hassle free.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2021-06-08
A rep from Geeks2U, Geeks2U, has responded:

“Thanks so much for the lovely feedback !”


Verified Geeks2U Shopper
Verified
5/5

2021-06-05

They knew what to do!

"My computer/printer issue was fixed in no time, with explanation and friendly service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2021-06-06
A rep from Geeks2U, Geeks2U, has responded:

“Thank you, we really appreciate the feedback!”


Verified
5/5

2021-06-04

The best customer service from anyone in a long time!

"I felt I took a long time to explain my issue as I really wasn't sure what the issue was let alone, trying to explain it. John was absolutely fantastic! So patient with me. He took his time to completely investigate and fix the error as well as offer me further advice and information on how to improve my set up. He not only corrected the fault but explained exactly what the issue was and why it was occurring. I didn't feel like just another number or rushed at all. By far the best customer service I've received from anyone in a very long time. Thank you so much! Talitha."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2021-06-06
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for the lovely feedback Talitha! We really appreciate it.”


Verified
5/5

2021-06-04

I found the overall experience with Geeks2U extremely refreshing and satisfying.

"The service of Geeks2U was exceptional every step of the way. Our Technician Matthew was prepared to listen, then walk us through the issues and actions and options at every step of the way. I could not be happier, and highly comment these folk as excellent computer and IT providers. Nothing seemed too much of an issue for them.

The result on both my machines is exceptional and has regenerated them back to almost new life.
"


Rep reply posted 2021-06-06
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for the kind comments, glad we could be of assistance!”


Verified
5/5

2021-06-02

No Hassles

"The service can be about ANYTHING to do with computers, phones and printers. Each time there is always something else that needs a tweek and it gets done with no fuss. I usually forget to mention a problem with the phone that I can't work out, or a message on the printer i don't understand and Tim always comes to the rescue even though he wasn't expecting to do that.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2021-06-04
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for the kind comments, we really appreciate the feedback and your continued business!”


Verified
5/5

2021-06-01

Mac mail

" technician friendly & professional
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2021-06-01
A rep from Geeks2U, Geeks2U, has responded:

“Thanks ever so much, we really appreciate your feedback!”


Verified
5/5

2021-06-01

Grateful for Geeks

"Very professional and you get what they advertise"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2021-06-01
A rep from Geeks2U, Geeks2U, has responded:

“Thanks ever so much, we really appreciate your feedback!”


Verified
5/5

2021-05-31

Excellent Service

"Experienced and courteous technician and fixed my problem very quickly."


Rep reply posted 2021-05-31
A rep from Geeks2U, Geeks2U, has responded:

“Many thanks, glad we could help!”


Verified
5/5

2021-05-30

Very professional, knowledgeable and friendly.

"Highly recommend to others"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2021-05-30
A rep from Geeks2U, Geeks2U, has responded:

“Thank you ever so much , we really appreciate your feedback!”


Verified
5/5

2021-05-28

Customer service

"Great customer service Professional organisation "


Rep reply posted 2021-05-29
A rep from Geeks2U, Geeks2U, has responded:

“Thanks so much for the lovely feedback!”


Verified
5/5

2021-05-28

A great experience

"Have called many techs in over the years as I ran a business from home and am winding this down now. Generally their knowledge was barely more than mine, sometimes my problems werent resolved, sometimes I had to get them back to fix problems they generated. So this time I decided to try Geeks for You and found it really really good. Firstly the phone point of contact was excellent and covered everything thoroughly. The tech arrived on time and his knowledge was excellent, if things didn't go according to plan (and with computers they dont) then he persisted till he got it sorted. Very happy with the outcome.
"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2021-05-29
A rep from Geeks2U, Geeks2U, has responded:

“Thanks so much for the lovely feedback, glad we could help!”


Verified
5/5

2021-05-27

No emails being received

"Had an email issue and John spent nearly 2 hours speaking online with my DNS provider until we worked out what the issue was. The DNS provider has an issue with Telstra which will probably take a while to sort out but John also recommended an immediate fix which he then implemented. Great support! Thanks John.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2021-05-29
A rep from Geeks2U, Geeks2U, has responded:

“Thank you so much for your kind comments. Delighted we could assist!”


Verified
5/5

2021-05-27

Awesome service. Reasonable pricing.

"Easy and affordable- worth the call. Great service. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2021-05-27
A rep from Geeks2U, Geeks2U, has responded:

“Thanks ever so much, we really appreciate your feedback!”