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Product & services pricing
4.28/5
Chance of future purchase:
4.62/5
Shipping & packaging:
4.61/5
Customer service:
4.66/5
Return/Replacement policy:
4.67/5

Verified
5/5

2021-07-05

Happy camper

"I was very impressed From the first contact to the bloke who turned up and answered all my questions, no matter how dumb, I would recommend your service no worries. "

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Rep reply posted 2021-07-05
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your feedback, we appreciate it! ”


Verified
4/5

2021-07-02

very satisfied with the service.

"Friendly and efficient call centre and Vang , the technician arrived on time and was very helpful. "

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Rep reply posted 2021-07-03
A rep from Geeks2U, Geeks2U, has responded:

“Thanks so much for the lovely feedback, so glad we could help!”


Verified
5/5

2021-06-30

Fantastic computer tech skills.

"Promptly arrived within the pre-arranged window & sorted my multiple problems in a speedy manner whilst explaining in plain english, definitely NO gobbledygook.
I would not hesitate to use Geeks 2U again & again.
"

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Rep reply posted 2021-07-01
A rep from Geeks2U, Geeks2U, has responded:

“Thanks , glad we could help!”


Verified
5/5

2021-06-29

Email network problems sorted and set up.

"Gavin had my problems sorted quite easily within the hour. Set up all my email and calendar requirements.
Thanks again
"

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Rep reply posted 2021-06-29
A rep from Geeks2U, Geeks2U, has responded:

“Thank you so much for your kind comments, we really appreciate it! ”


Verified
5/5

2021-06-28

Great Service

"I have had occasion to use Geeks to You a few times and Jason is definitely one of the most helpful technicians I have met. He is very knowledgeable and has a very pleasant manner. I will remember his name when I next need to contact Geeks to You. Thanks for the great service."

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Rep reply posted 2021-06-29
A rep from Geeks2U, Geeks2U, has responded:

“Thanks so much for your feedback, delighted we could assist! ”


Verified
5/5

2021-06-28

One hundred percent satisfied.

"I did not know what to expect, but over all was very happy with the result, nothing better than peace of mind which I ended with and had a good nights sleep. "


Rep reply posted 2021-06-28
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for the kind comments, glad we could be of assistance! ”


Verified
5/5

2021-06-28

Very satisfied with the Geeks For You service

"From Go to the Ghekko Terrific!"

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Rep reply posted 2021-06-28
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for the feedback, we really appreciate it! ”


Verified
5/5

2021-06-28

Efficient, clear and simple

"I am not computer literate - I started my working life with typewriters and the only thing I know about computers is how to switch them on and off. To have straightforward assistance - explained in clear, simple terms - is a relief. Not being treated like an idiot, and the problem being solved quickly, and in a way to avoid recurrences in the future - an absolute pleasure. I thought the TV ads a bit corny, but the service matches the promise. Very happy, mid-60s male"

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Rep reply posted 2021-06-28
A rep from Geeks2U, Geeks2U, has responded:

“Thank you so much for the lovely feedback! So glad we could help.”


Verified
5/5

2021-06-24

Excellent service!

"I highly recommend Geeks! Great value for money, professional and very efficient."

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Rep reply posted 2021-06-24
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for the lovely feedback, we really appreciate it! ”


Verified
5/5

2021-06-23

Computer set up and service

"Carl was very patient and answered my questions well. Was happy to complete additional items for me and the invoice was very reasonable. Would definitely recommend Geeks2U to family and friends"

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Rep reply posted 2021-06-23
A rep from Geeks2U, Geeks2U, has responded:

“Thank you so much for your kind comments , we really appreciate the feedback and your continued business!”


Verified
5/5

2021-06-23

Excellent professional service

"Technician Wayne was very helpful and patient. "


Rep reply posted 2021-06-23
A rep from Geeks2U, Geeks2U, has responded:

“Many thanks , glad we could help!”


Verified
5/5

2021-06-22

Great Service

"Rang Geeks 2U and explained my problem, Davey advised me that they could sort my problem out without needing to do a home visit, he arranged the date and time that suited me, and as promised Shaun rang me within the promised time window and had all my problems sorted out in 20 minutes, it does not get any better than that."


Rep reply posted 2021-06-23
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your feedback! So glad we could help.”


Verified
5/5

2021-06-22

Relief!

"Never hesitate to contact geeks 2u! I was worried because I'm a duffer with all things technical, but my mind was set at rest and I was treated with respect and kindness."


Rep reply posted 2021-06-23
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for the lovely feedback! We appreciate it.”


Verified
5/5

2021-06-20

Great service quickly

"Asad was great. Fixed the problem, gave me written instructions in case I made the same mistake again, and helped my husband with another problem while he was here. "

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Rep reply posted 2021-06-20
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for the lovely feedback, glad we could be of assistance! ”


Verified
3/5

2021-06-18

Disappointing

"My rating is based on Geeks I have had in the past only. The last two were really good. John unfortunately didn't really seem to know what was wrong and kept saying "oh this shouldnt happen, oh why is that happening". He decided there was nothing wrong with my computer and its wa a 'software' issue that made the wheel spin. He did a reset which I think has helped a bit but he also got rid of a lot of apps which he said slowed things down - yet my speed is excellent. For the price and him not being really sure and then suggesting I may need a rebuild - but couldn't guarantee that would fix things - yet assured me I didn't need a new computer, I am not really satisfied. He also came out prepared for me to have a different computer - yet I had told Monique that I had a Mac and the spinning coloured wheel. John said he was told otherwise.
"

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Rep reply posted 2021-06-19
A rep from Geeks2U, Geeks2U, has responded:

“Hi there,
Thank you for your message.

I am really sorry to hear this. I have located your customer file and I will have one of our customer service specialists call you right away to discuss your concerns.

Kind regards,
Jessica”