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Product & services pricing
4.28/5
Chance of future purchase:
4.62/5
Shipping & packaging:
4.61/5
Customer service:
4.66/5
Return/Replacement policy:
4.67/5

Verified
5/5

2020-11-10

Would call Geeks2U again if I had to!

"Prompt, courteous and reliable - once again - from arranging the appointment to helping me set up my new laptop."


Rep reply posted 2020-11-10
A rep from Geeks2U, Geeks2Uau, has responded:

“Thank you ever so much, we really appreciate it!”


Verified
5/5

2020-11-07

Great service

"Suddenly Problems with receiving & sending emails unable to reset passwords etc
Contacted Geeks 2U - from initial booking to technician service calls (2) great service and communication
"


Rep reply posted 2020-11-08
A rep from Geeks2U, Geeks2Uau, has responded:

“Thank you ever so much, we really appreciate the feedback!”


Verified
5/5

2020-11-07

Great experience.

"Staff we helpful and informative.
Good service
Quick response
"


Rep reply posted 2020-11-08
A rep from Geeks2U, Geeks2Uau, has responded:

“Thank you, we really appreciate the feedback!”


Verified
5/5

2020-11-06

Excellent service

"Very happy with the service. Fast and professional."


Rep reply posted 2020-11-08
A rep from Geeks2U, Geeks2Uau, has responded:

“Thank you so much for your kind comments, glad we could help!”


Verified
5/5

2020-11-05

Like the add on tv, Geeks2u saved my life

"I was under stress with trying to fix our email problem, spent days myself trying to fix the situation, phone calls etc., very frustrating. And then we decided to ring Geeks and we didn’t look back. The service from the beginning to end was outstanding. Bill was wonderful, patient and kind with someone who knows little of IT. Thanks so very much to Bill and Geeks2u. We would highly recommend. "


Rep reply posted 2020-11-05
A rep from Geeks2U, Geeks2Uau, has responded:

“Thank you so much for your kind comments. Delighted we could assist!”


Verified
5/5

2020-11-02

Geek2U Zoom reconnection

"1. Friendly
2. Efficient
3. Flexible
4. Thorough
5. Smart
"


Rep reply posted 2020-11-02
A rep from Geeks2U, Geeks2Uau, has responded:

“Many thanks, we really appreciate your feedback!”


Verified
5/5

2020-11-01

Computer and IT problems

"We had Anthony come and visit us to help with our IT problems.
Anthony rang us to say he was on his way.
He was most efficient and fixed our IT problem we were having. We would definitely call Geeks2u if we have any other computer/IT problems!
"


Rep reply posted 2020-11-02
A rep from Geeks2U, Geeks2Uau, has responded:

“Thank you ever so much, we really appreciate your feedback!”


Verified
5/5

2020-10-31

Excellent Professional Service

"I would not consider any other company."


Rep reply posted 2020-11-02
A rep from Geeks2U, Geeks2Uau, has responded:

“Many thanks, glad we could help!”


Verified
5/5

2020-10-31

Very happy with Geeks2U

"That they are actually really good. My technician was thorough & didn't give up when we had multiple issues with completing the task. We kept at it, using different avenues until the task was complete."


Rep reply posted 2020-11-02
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks very much for your comments, we really appreciate it!”


Verified
5/5

2020-10-29

Brilliant service. So great to have such professional service so immediately available.

"Fixed computer and printer problems, later set up a new laptop and backup. Never doubted their ability to get the job done without a hitch. Have full confidence in all the staff I have dealt with. They are knowledgeable, professional, friendly and so capable. Couldn’t fault their brilliant service!"


Rep reply posted 2020-10-29
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks so much for the lovely feedback!”


Verified
5/5

2020-10-27

Knowledgeable and patient service

"David was happy and able to follow through a difficult setup issue caused by a hardware provider. "


Rep reply posted 2020-10-29
A rep from Geeks2U, Geeks2Uau, has responded:

“Thank you for your feedback, glad we could help!”


Verified
5/5

2020-10-27

A woman who can use software but struggles with a lack of technical know how

"As usual, your Technical Assistance is flawless."


Rep reply posted 2020-10-27
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks so much for the lovely feedback!”


Verified
5/5

2020-10-24

Friendly, helpful, efficient and knowledgeable.

"I needed to recover data from my deceased wife's computer and did not have a password to get in. One of the Geeks2U team found an elegantly simple solution to this problem and was able to apply it within the one-hour time frame so I am more that happy with the outcome. I highly recommend this organisation as they cater very well to not-so tech-savvy individuals such as myself."


Rep reply posted 2020-10-25
A rep from Geeks2U, Geeks2Uau, has responded:

“Thank you for your feedback, glad we could help! ”


Verified
5/5

2020-10-23

Great personal service

"Professional, personal and focussed on you and the issue. NOT another unhelp desk operated by disinterested or inexperienced staff. Thoroughly recommend."


Rep reply posted 2020-10-23
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks so much for the lovely feedback, we really appreciate it!”


Verified
5/5

2020-10-21

Quality service at a reasonable price.

"Jason arrived on time and was very knowledgeable and efficient in executing all I asked him to do. I would not hesitate to recommend Geeks to anyone."


Rep reply posted 2020-10-21
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks so much for the lovely feedback. Delighted we could assist!”