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Product & services pricing
4.28/5
Chance of future purchase:
4.62/5
Shipping & packaging:
4.61/5
Customer service:
4.66/5
Return/Replacement policy:
4.67/5

Verified
5/5

2020-11-20

Efficient and helpful again

"Second time I've used Geeks 2 U - they advised me quickly and their service was efficient and professional. I feel the technicians are very honest and wouldn't tell you there were issues that weren't there- mine gave some helpful hints on where to buy computer accessories and recommended repair place"


Rep reply posted 2020-11-22
A rep from Geeks2U, Geeks2Uau, has responded:

“Thank you for your feedback, we really appreciate it! ”


Verified
5/5

2020-11-19

FROZEN EMAIL OVERLOAD

"PROMPT AND COURTEOUS SERVICE, WELL QUALIFIED AND FRIENDLY TECHNICIAN, VERY WILLING TO SEE JOB COMPLETED TO CUSTOMERS SATISFACTION. EMAIL FROZEN UP AND CORRUPTED SO NEW VERSION SET UP AND HUGE TRANSFERS OF EMAIL COMPLETED AND OTHER DRIVES FREED UP TOO. THANK YOU FOR SORTING THIS MESS OUT SO QUICKLY AND GREAT FURTHER BACK-UP HELP TOO."


Rep reply posted 2020-11-19
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks so much for the lovely feedback. Delighted we could assist!”


Verified
5/5

2020-11-19

Friendly, efficient, helpful

"From the minute I phoned Geeks2U, I was certain I had made the right call. The initial contact and booking was friendly and efficient. She had recorded all my babble almost word-for-word so the technician knew everything he needed to know before he got here.

I emailed later to add a second task I required help with - nothing was too much trouble and the details of my request were passed on to the technician.

When Iman arrived, right on time, he was polite and friendly and finished the service very quickly. He made a couple of recommendations to me that were outside the scope of what I had asked him to do, but gratefully received!

As he finished each job, instead of saying "I'm finished. I'm off", it was always "Now what else can I do for you while I'm here?"

He ended doing several little tasks extra and gave me some quick tips that have already made my usage more efficient.

Easily 5-star service.
"


Rep reply posted 2020-11-19
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks very much for your comments, we really appreciate it!”


Verified
5/5

2020-11-18

One renigged the other shone brightly

"
The first appointed to the job let me down and did not attend the 2 appointments on the first day when I had a crucial task to be done, even though I did offer to move the second attempt to a time very inconvenient to me!

Rod who did attend was excellent. Quick, knowledgeable, knew the problem, happy to explain and generally Fantastic.
"


Rep reply posted 2020-11-18
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks so much, so glad we could help!”


Verified
5/5

2020-11-17

Good service

"Technician arrived on time and was polite and efficient. Recommended a good solution to my laptop problem"


Rep reply posted 2020-11-18
A rep from Geeks2U, Geeks2Uau, has responded:

“Thank you. Delighted we could assist!”


Verified
5/5

2020-11-17

Microsoft's Windows 10 email mess

"We were using Windows Live Mail. Windows 10 was updated and Live Mail failed. I spent days trying to fix the problem. Bought Office 365 'cos Windows 10 Mail program is so poor and then I was unable to export folder across to Outlook. Problem resolved by Sella of Geeks2U when he changed our email account from Pop3 to Imap (I think it is called) and gave us pathways to export folders of emails and contacts. Much work still to be done but we have a gateway for action."


Rep reply posted 2020-11-18
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks so much, so glad we could help!”


Verified
5/5

2020-11-16

A Very Satisfied Customer

"Excellent and efficient service. Highly recommend."


Rep reply posted 2020-11-16
A rep from Geeks2U, Geeks2Uau, has responded:

“Thank you, we appreciate the feedback!”


Verified
5/5

2020-11-16

Computer issues emails and Internet connections.

"Would recommend Geeks2u to anyone with computer issues. Their technicians are very professional and highly skilled. Problems found and fixed without any dramas."


Rep reply posted 2020-11-16
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks very much for your comments, glad we could help!”


Verified
5/5

2020-11-16

Friendly and capable service.

"Broke down a brick wall in setting up my new printer/scanner."


Rep reply posted 2020-11-16
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks so much for your feedback, we really appreciate it!”


Verified
5/5

2020-11-14

Consistent professionalism

"Everyone I've dealt with at Geeks over several years has been professional, courteous, and helpful. The technicians have all been knowledgeable, communicated well and understood my needs, which to date have been mainly to do with setting up simple, secure computer services for my very elderly parents."


Rep reply posted 2020-11-15
A rep from Geeks2U, Geeks2Uau, has responded:

“Thank you so much for your kind comments, so glad we could help!”


Verified Geeks2U Shopper
Verified
5/5

2020-11-12

Setup New Printer

"Michael very professional, dedicated to getting the job done, arrive on time, easy to communicate."


Rep reply posted 2020-11-15
A rep from Geeks2U, Geeks2Uau, has responded:

“Thank you, glad we could help!”


Verified
5/5

2020-11-12

The best service

"If you know very little about computers just get Geeks2u straight away and save yourself the heartache of trying to do it yourself. Really excellent service."


Rep reply posted 2020-11-15
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks so much for your feedback, we really appreciate it!”


Verified
5/5

2020-11-10

excellent intelligent service by knowledgeable person.

"friendly, unpatronising helper who solved the problems."


Rep reply posted 2020-11-11
A rep from Geeks2U, Geeks2Uau, has responded:

“Thank you ever so much. Delighted we could assist!”


Verified
5/5

2020-11-10

Geeks2U are well worth the money.

"I purchased a laptop & printer desperately needed in this age of technology. I was overwhelmed with the prospect of setting it all up and Geeks2U were recommended to me. The service was excellent, the staff very helpful and I could not have done it without them. I am so thankful for their help and would not hesitate to use them again. "


Rep reply posted 2020-11-11
A rep from Geeks2U, Geeks2Uau, has responded:

“Thank you. Delighted we could assist!”


Verified
5/5

2020-11-10

No Stress

"Daniel was punctual, friendly, answered all my questions. He explained everything in non technical words, which was great so I knew what he was doing. Saved me so much stress. My day just got better"


Rep reply posted 2020-11-10
A rep from Geeks2U, Geeks2Uau, has responded:

“Thank you ever so much, we really appreciate the feedback!”