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Product & services pricing
4.28/5
Chance of future purchase:
4.62/5
Shipping & packaging:
4.61/5
Customer service:
4.66/5
Return/Replacement policy:
4.67/5

Verified
5/5

2020-12-06

Happy to oblige

"From the initial phone contact to service delivery, the receptionists and geeks are calm and confident. They get all the info they need, turn up on time and are not pushy about selling anything other than their expertise."

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Rep reply posted 2020-12-07
A rep from Geeks2U, Geeks2U, has responded:

“Thanks. Delighted we could assist!”


Verified
5/5

2020-12-04

Totally fixed our problem with very friendy and honest service.

"We have usd Geeks a few times now with different problems that arose . Always same efficient , friendly and honest work.
"


Rep reply posted 2020-12-04
A rep from Geeks2U, Geeks2U, has responded:

“Thanks , we really appreciate the feedback and your continued business!”


Verified
5/5

2020-12-03

No One Can Beat GEEKS2U

"Both my wife and I are elderly, retired professionals, and to a large extent unfamiliar with issues involving computers and WIFI setups. We contacted GEEKS2U and are SO thankful that we did so. Up until GEEKS2U we had been taking our problems to a local "pc hospital" -- and becoming more frustrated with the outcomes. PC language is quite another language to both of us -- may as well be talking Chinese or Greek and the "specialists" were becoming quite short tempered on occasion as we asked them to sometimes repeat in simple language what they were conveying to us. So we turned to GOOGLE and found GEEKS2U and contacted them. Best thing we ever did. We highly recommend them for both service and courtesy. The representative who came to our aid (Darius) lived in our vicinity and went out of his way to be as efficient as as courteous as possible. He knew his work and he did it well. We wiped the perspiration from our brows as we watched him in action. We can't speak more highly of GEEKS2U. "


Rep reply posted 2020-12-03
A rep from Geeks2U, Geeks2U, has responded:

“Thanks so much for the lovely feedback , we really appreciate the feedback and your continued business!”


Verified
5/5

2020-12-03

Very helpful and effective

"Very helpful and effective service.
Fixed a very strange network error i had after a network reset removed WIFI capacity from my computer.
Got me back to work - lifesaver.
"


Rep reply posted 2020-12-03
A rep from Geeks2U, Geeks2U, has responded:

“Thanks so much for your feedback, we really appreciate it!”


Verified
5/5

2020-12-02

Very happy!

"Technician was on time, well presented and extremely helpful. Very grateful with the turnaround time. Thanks!"

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Rep reply posted 2020-12-02
A rep from Geeks2U, Geeks2U, has responded:

“Thank you so much for your kind comments. Delighted we could assist!”


Verified
5/5

2020-12-01

Brilliant service

"Alex came round and fixed my computer. Arrived on time and was very professional "

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Rep reply posted 2020-12-01
A rep from Geeks2U, Geeks2U, has responded:

“Thank you so much for your kind comments, we really appreciate the feedback!”


Verified
5/5

2020-12-01

Great service

"Polite and helpful, don't make you feel like an idiot. Highly recommended. "

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Rep reply posted 2020-12-01
A rep from Geeks2U, Geeks2U, has responded:

“Thank you so much for your kind comments, we really appreciate your feedback!”


Verified
5/5

2020-12-01

Exceptional service from Geeks2U

"It was a very satisfying and wonderful experience with Stilts ( Geeks2U Consultant). They are knowledgeable and knows their job well which drastically reduces troubleshooting time. "

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Rep reply posted 2020-12-01
A rep from Geeks2U, Geeks2U, has responded:

“Thank you, we really appreciate the feedback!”


Verified
5/5

2020-12-01

Pleasently surprised aadn greatful

"Vang arrived on time and went straight to work. He checked the background to the problem and then did some testing to see the problem for himself. I found Vang to be very thorough, and completely on top of the issue. He completed the 'repair' by doing a full check to ensure that the problem would not reoccur after a shut down and restart. Very thorough and very competent. "

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Rep reply posted 2020-12-01
A rep from Geeks2U, Geeks2U, has responded:

“Thank you so much for your kind comments, we really appreciate your feedback!”


Verified Geeks2U Shopper
Verified
5/5

2020-12-01

BEST IT TECH

"Well, Joffrey was on time, very nice, very very good at his job, fixed everything, couldn't be more happier, would be proud to recommend him, just so so happy with his professional service."

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Rep reply posted 2020-12-01
A rep from Geeks2U, Geeks2U, has responded:

“Thank you so much for your kind comments, we really appreciate the feedback!”


Verified
5/5

2020-11-30

First time Geeks2U User

"Very easy to make a booking, consultant arrived on time, resolved my issue and offered other advice."

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Verified
5/5

2020-11-30

Apple Macbook Pro fixed over the phone

"My consult was over the phone and Steven was friendly, helpful and very quick to discover a solution to my computer problem. He was able to guide me through the process in simple language so I could understand what I was doing. Steven even contacted me later, once the download was completed, to check that everything was working well. Very happy with the service provided by Geeks2U. Thank you!"

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Rep reply posted 2020-12-01
A rep from Geeks2U, Geeks2U, has responded:

“Thank you so much for your kind comments, we really appreciate your feedback!”


Verified
5/5

2020-11-30

Key board issue with HP Laptop Pavillion X360

"Good customer experience. Graeme identified the issue quickly and did some more testing to prove that the issue was a hardware mother board problem rather than a software problem. He also suggested a suitable work around."

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Rep reply posted 2020-12-01
A rep from Geeks2U, Geeks2U, has responded:

“Thank you so much for your kind comments, we really appreciate your feedback!”


Verified
5/5

2020-11-28

Happy customer

"Quick efficient service from a very personable young man who talked me through my problem in a language I could understand. "

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Rep reply posted 2020-12-01
A rep from Geeks2U, Geeks2U, has responded:

“Thank you so much for your kind comments, we really appreciate your feedback!”


Verified
5/5

2020-11-28

Excellent service

"Stephen arrived in the allocated time period. Competent and explained what was happening and what he was doing simply. If I didn't understand he would explain it in simpler terms and not be condescending about my lack of technological knowledge. The problem could not be fixed but he then fixed what he could and improved and then explained what he could rectify with new programs. Bethany, who I spoke to when I made the appointment was very helpful and courteous"

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Rep reply posted 2020-12-01
A rep from Geeks2U, Geeks2U, has responded:

“Thank you so much for your kind comments, we really appreciate the feedback!”