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Product & services pricing
4.32/5
Chance of future purchase:
4.64/5
Shipping & packaging:
4.60/5
Customer service:
4.67/5
Return/Replacement policy:
4.67/5

Verified
5/5

2020-07-18

Give them a try... We did... Worked out for us...

"Friendly... Helpful... Explanatory..."


Rep reply posted 2020-07-19
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks so much, we really appreciate it!”


Verified
5/5

2020-07-17

Professional and efficient help

"Most of the questions I had were explained clearly and I was shown how to deal with them myself so if the problem ever arose again I would have a fair chance of dealing with it myself. Only a couple of questions resulted in needing a more complicated solution that the tech dealt with for me. As I am in my 70s and completely self-taught in the use of Apple computers, I aslo appreciated that the tech was very clear in his explanations and was patient and respectful with my questions and efforts to understand the solutions. I would ask for him again if I needed help in the future. "


Rep reply posted 2020-07-19
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks very much for your comments. Delighted we could assist!”


Verified
5/5

2020-07-17

Set up of my computer and associated purchases.

"My Geek (Michael), was lovely. He didn't wear thick black rimmed glasses as expected. He communicated clearly & simply. & was very patient."


Rep reply posted 2020-07-19
A rep from Geeks2U, Geeks2Uau, has responded:

“Thank you. Delighted we could assist!”


Verified Geeks2U Shopper
Verified
5/5

2020-07-17

Positive Experience

"It was easy to make the appointment, the person who came was knowledgeable in what I required done and attended to it efficiently. He answered all my questions and guided me through the new processes I needed to do in future. It was a good experience.
"


Rep reply posted 2020-07-17
A rep from Geeks2U, Geeks2Uau, has responded:

“Thank you for your kind words, glad we could help! ”


Verified Geeks2U Shopper
Verified
5/5

2020-07-17

Wonderful service.

"As a twentieth century person, I needed help with a technical issue, with my computer and phone. I have used Geeks2U previously, and have had great help with other issues, so I called them again to assist me. It was great to know that they could provide the one-to-one service during this difficult time in our world.
They provided someone who previously had been with me, and I was more than happy with.
My issues were promptly resolved in an easily explained and timely manner.
"


Rep reply posted 2020-07-17
A rep from Geeks2U, Geeks2Uau, has responded:

“Thank you for your feedback and continued business! ”


Verified
5/5

2020-07-15

Great Service

"I would highly recommend Geeks2U I was very impressed with all aspects The booking with Loryn was very professional and she covered all aspects of your system and listened to my requests instead of assuming what I wanted. Iman was very professional and knowledgeable with all aspects of my requirements which he was able to supply easily and without making me feel like a dummy. I consider this to be very important when dealing with customers with limited computer skills "


Rep reply posted 2020-07-15
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks so much, we really appreciate the feedback!”


Verified
5/5

2020-07-15

Happiness and Thankful.

"Geeks 2 u is a marvellous company. They were extremely pleasant and helpful. I was really worried about getting someone in to help with my computer, but am just so happy with the outcome. I would recommend them to everyone including family, and will use them again if needed. Thankyou for everything. R.R.R."


Rep reply posted 2020-07-15
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks so much for the lovely feedback, we really appreciate it!”


Verified
5/5

2020-07-15

Got it done.

"Bought a new computer with Geeks 2U from Officeworks. The guy turned up ON TIME and did a good job for me. I could understand what he was doing and saying. Nice guy.
"


Rep reply posted 2020-07-15
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks so much for your feedback Marilyn, we really appreciate the feedback!”


Verified
5/5

2020-07-15

A SENIORS...VERY SENIOR..WHO IS Happy!

"A very pleasant and helpful techie...Thanks so much!"


Rep reply posted 2020-07-15
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks so much for your feedback, glad we could help!”


Verified
5/5

2020-07-15

Patience is a virtue

"When a highly competent geek is dealing with a person of my age patience is a virtue and these guys have it in spades. Thanks for your excellent assistance with my home system."


Rep reply posted 2020-07-15
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks so much for the lovely feedback, we really appreciate it!”


Verified
5/5

2020-07-14

Very professional and helpful and friendly

"Very happy with both phone and on site "


Rep reply posted 2020-07-14
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks , we really appreciate the feedback!”


Verified
5/5

2020-07-14

Fantastic

"The technician was great. He spoke English. Real English not computer language. So I could understand what the problem was, where I had gone wrong so I don't mess up again. Then he fixed everything up again. He put a proper anti-virus program on and I was good to go. What more could you want."


Rep reply posted 2020-07-14
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks so much for the lovely feedback!”


Verified
5/5

2020-07-13

CUT DOWN ON THE HULL -A-BALOO WITH HELP WINDOWS 10

"INFORMATIVE,SUITABLE,DOWN TO EARTH,ELDERLY FRIENDLY. HAVE HAD A COMPUTER FOR OVER 10 YEARS AND HAVE NOT KNOWN HOW TO DO IT WHEN HE GOES HOME. TAKE NOTES --BIG PRINT-- I THINK WE HAVE THIS WINDOWS 10 LICKEDAT LAST. IT HAS SO MUCH SECURITY AND HULL-A-BALOO FOR US OLDIES. THANKS ERIC & GEEKS2U"


Rep reply posted 2020-07-13
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks very much for your comments. Delighted we could assist! ”


Verified
5/5

2020-07-13

Very happy with Geeks2U

"Eugene the technician who has been to my house twice in two years is efficient and knowledgeable but also friendly and genuine. It is great to know I can call Geeks2U and a reliable person will arrive on time and resolve my problem. I have great confidence in Geeks2U."


Rep reply posted 2020-07-13
A rep from Geeks2U, Geeks2Uau, has responded:

“Many thanks, glad we could help!”


Verified
5/5

2020-07-12

Attentive, helpful and knowledgeable

"Extremely helpful, attentive to fixing the issue, and also very willing to explain in simple language what they're doing, and what to look for. Ned went one step further and answered some non related question during our time. Perfect!!"


Rep reply posted 2020-07-12
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks ever so much, glad we could help!”