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Product & services pricing
4.32/5
Chance of future purchase:
4.64/5
Shipping & packaging:
4.60/5
Customer service:
4.67/5
Return/Replacement policy:
4.67/5

Verified
5/5

2020-07-02

Professional Service

"Great service by whole team from booking appointment to technician help. Very informative and good company all round. Good Communication from whole team!"


Rep reply posted 2020-07-02
A rep from Geeks2U, Geeks2Uau, has responded:

“Many thanks , so glad we could help!”


Verified
5/5

2020-07-02

Takes the stress out of trying to work out the incredibly confusing tech issues

"Thomas was great! Knew his stuff, very friendly, explained things clearly"


Rep reply posted 2020-07-02
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks very much for your comments , we really appreciate the feedback!”


Verified
5/5

2020-07-01

Excellent

"Efficient, friendly and helpful. Explained things very clearly and simply. Gave me some solid advice for keeping things running smoothly in the future. Will be back. "


Rep reply posted 2020-07-01
A rep from Geeks2U, Geeks2Uau, has responded:

“Many thanks, we really appreciate the feedback!”


Verified
5/5

2020-07-01

Geeks to me

"Pleasant, professional, punctual, personable, positive. This is my 4th or 5th call to the Geeks and I am a fervent fan of the way they all do business. Special mention to the gorgeous sounding New Zealander Shannon with whom it was so easy and professional to sort out details, and Matthew is simply terrific. "


Rep reply posted 2020-07-01
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks very much for your comments John, we really appreciate your feedback!”


Verified
5/5

2020-07-01

Moving data to new laptop

"We found it very satisfying to have booked an appointment with a friendly voice and for the technician to turn up at time appointed and to be friendly and get on with his job and explain as to what is what that he is doing in a language we non-computer people can understand. Would highly recommend this business if there is anything regarding computers that you need help with. They also lay their fees outfront."


Rep reply posted 2020-07-01
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks so much for the lovely feedback, we really appreciate it!”


Verified
5/5

2020-06-30

Problems solved

"Very professional and courteous staff.
Explained the problem so that I could easily understand
Highly recommended
"


Rep reply posted 2020-06-30
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks so much , we appreciate the feedback!”


Verified
5/5

2020-06-30

We were saved by Geeks2U

"Paul was extremely approachable and friendly. Really knowledgeable and took us through the whole process.

He fixed our Internet problem and also set up our signal extender. He liaised with iprimus on our behalf and handled everything professionally and with care. He saved us!

We can work from home properly once again!

Would totally recommend!
"


Rep reply posted 2020-06-30
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks so much for the lovely feedback . Delighted we could assist!”


Verified
5/5

2020-06-30

Customer Service

"It is good to be able speak to someone with satisfaction and have it carry over to the Technicians. This is very important when you are an elderly person.

"


Rep reply posted 2020-06-30
A rep from Geeks2U, Geeks2Uau, has responded:

“We're glad to have helped out, thank you!”


Verified Geeks2U Shopper
Verified
5/5

2020-06-30

Stilts is the man

"Stilts was good and thorough and new what he was doing. Very happy. It was my first time using Geeks2U and I was very impressed. I have a similar subscription with another company and I will certainly not be renewing my subscription with them. They didn't/couldn't help even this was a simple fix in the end.

Thanks Geeks2U for your help.
"


Rep reply posted 2020-06-30
A rep from Geeks2U, Geeks2Uau, has responded:

“We appreciate the thoughtful feedback, so glad to have helped out!”


Verified
5/5

2020-06-29

Quick, efficient, polite and knowledgeable

"Dimitri arrived on time, was very knowledgeable and polite. A rare commodity in todays young people. Great job. "


Rep reply posted 2020-06-30
A rep from Geeks2U, Geeks2Uau, has responded:

“We're glad that we could assist, many thanks for the kind words!”


Verified
4/5

2020-06-29

excellent experience

"I was recommended Geek2U by JB computers as I was in a fix with Microsoft and Outlook.
I was able to book assistance at short notice for the next morning.
The technician, Jamie, was punctual,knowledgeable,patient and thorough with his explanations.
The task required was accomplished in good time.
I would recommend Jamie and Geek2U without hesitation.
"


Rep reply posted 2020-06-30
A rep from Geeks2U, Geeks2Uau, has responded:

“Thank you for the kind words, Gianni!”


Verified
5/5

2020-06-29

Fantastic service

"
Efficient, professional service with no surprise costs
"


Rep reply posted 2020-06-29
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks very much for your comment, we really appreciate the feedback!”


Verified
5/5

2020-06-29

Very highly recommended.

"Will recommend you to anyone that has a problem with their computer (whether big or small probem)."


Rep reply posted 2020-06-29
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks so much for your feedback. Delighted we could assist!”


Verified
5/5

2020-06-28

. Amazing service.

"Prompt, helpful, friendly and professional.
Great value for peace of mind.
"


Rep reply posted 2020-06-28
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks so much, so glad we could help!”


Verified
5/5

2020-06-28

Computer issues

"I have used this company at least 4 times to date and they have always been good and on time and well within budget. Far superior to their competitors."


Rep reply posted 2020-06-28
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks, we really appreciate it!”