ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.32/5
Chance of future purchase:
4.64/5
Shipping & packaging:
4.60/5
Customer service:
4.67/5
Return/Replacement policy:
4.67/5

Verified
5/5

2020-06-26

Geeks2U really did rescue us!

"Our preferred technician was available & did not disappoint. A multitude of challenging issues but all resolved. "


Rep reply posted 2020-06-28
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks very much for your comments!”


Verified
5/5

2020-06-26

Repair Computer

"Competent, knowledgeable, friendly, upfront about steps which were being taken to understand the fault and rectify. Extremely satisfied with the service provided. "


Rep reply posted 2020-06-28
A rep from Geeks2U, Geeks2Uau, has responded:

“Many thanks, we appreciate the feedback!”


Verified
5/5

2020-06-26

Great service in a time of need!

"Technician turned up at the expected time, fixed my problem in a very short time, very helpful
"


Rep reply posted 2020-06-28
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks so much, so glad we could help!”


Verified
5/5

2020-06-26

Fantastic service.

"Edward our technician was absolutely fantastic! He spent time with us, detailing what he was doing, what the problem was and how he was going to rectify it. He was friendly and talked a language that we understood. Very Happy."


Rep reply posted 2020-06-26
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks . Delighted we could assist!”


Verified
5/5

2020-06-26

Data recovery

"Great customer service, straight to the point and very efficient. Very caring and extremely dedicated to the customers needs."


Rep reply posted 2020-06-26
A rep from Geeks2U, Geeks2Uau, has responded:

“Thank you for your lovely feedback, glad we could help! ”


Verified
5/5

2020-06-25

GREAT SERVICE

"ATTENTIVE AND WOULD USE AGAIN ."


Rep reply posted 2020-06-25
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks ever so much , we really appreciate the feedback and your continued business!”


Verified
5/5

2020-06-25

customer 2U

"An enthusiastic , professional performance"


Rep reply posted 2020-06-25
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks so much for your feedback !”


Verified
5/5

2020-06-25

Easy as

"
From the first contact with Chelsey who was delightful, the experience was very easy and simple to understand and use. Although the problem turned out to be not technical but something I had overlooked, Tri was very patient and not at all condescending.
"


Rep reply posted 2020-06-25
A rep from Geeks2U, Geeks2Uau, has responded:

“Thank you so much for your kind comments , we really appreciate it!”


Verified
5/5

2020-06-25

FIXING MY PRINTER

"My problem was fixed - Paul also added some extras to the service in doing so - added the app CCleaner and added virtual RAM memory to speed up my machine. He also updated Windows 1903 to 1909 which was necessary because the printer spooler in 1903 was apparently faulty. Paul was tenacious in completing the job."


Rep reply posted 2020-06-25
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks so much for the lovely feedback , so glad we could help!”


Verified
5/5

2020-06-25

Upgrading of computer & installation of DVD player & TV channels

"Kevin was exellent and knew how to do everything and took no time at all to do the various things."


Rep reply posted 2020-06-25
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks very much for your comments, glad we could help!”


Verified
5/5

2020-06-25

Great for non IT-minded people

"The whole process was smooth, and all staff are understanding, patient and flexible. A call to Geeks2U takes all the hassle out of your IT issues."


Rep reply posted 2020-06-25
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks so much for the lovely feedback, so glad we could help!”


Verified
5/5

2020-06-25

needed a Mac technical expert to deal with issue

"professional, knows their technical stuff, good client rapport"


Rep reply posted 2020-06-25
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks very much for your comments, we really appreciate your feedback!”


Verified
5/5

2020-06-23

Good service and reasonable pricing, worked for us.

"Backed up and reinstalled windows when it had completely stopped working. Documents all safe and sound. The "Geek" was running late but courteous and knowledgable. took the laptop away and returned it the following day all working and documents safe and sound on a hard drive we had given him. Thanks."


Rep reply posted 2020-06-23
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks so much. Delighted we could assist!”


Verified
5/5

2020-06-23

So nice and genuinely wants your computer fixed and delivers on this, great advice too, I wont wait next time

"Geeks 2u were very nice and knew what he was doing, I told him I had a bad experience through the dealer paying $200.00 and they didn't fix anything and next minute my computer was fixed, thank you Geeks 2u."


Rep reply posted 2020-06-23
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks so much, we appreciate the feedback!”


Verified
5/5

2020-06-23

Geeks2U resolved our network printing issues

"Geeks2U were very professional (explained how the service operates, the costs, the available appointment windows, etc.) when I called to book a service. The technician arrived at the appointed time, was very knowledgeable and conscientious in tracking down and resolving our network printing problem. The problem turned out to be due to a hardware issue, so Johnathan suggested an alternate way of resolving our issue and then successfully implemented that solution. We were very satisfied with the Geeks2U service delivered."


Rep reply posted 2020-06-23
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks very much for your comments Ken, we appreciate the feedback!”