"Outstanding watch selection with best prices anywhere. Site was highly recommended on various forums for watch variety and discounted prices. Am very happy with my purchase. Watch is beautiful and received as per description. Free 2day Air shipping was icing on the cake! Thanks again!"
"GemNation delivered the authentic watch as promised in a timely matter and I paid about $260 less than the retail price"
"Great communication
Watches carefully and quickly shipped
I would recommend GemNation to any wtach collector and amateur
Thanks again"
"This is my second purchase from Gemnation and their customer service is spot-on. Fast payment processing and shipping. The watches are new and exactly as ordered. As I live in Kuwait, returns and warranties are not much value and I count on a reseller delivery exactly what was shown and described on their website. Sadly their prices are not the lowest and to avoid the NY tax as well, I do shop at a few other reseller websites who are just as good. I would buy from Gemnation again. I do get upto 75% of list on other luxury watch sites. I typically purchase in the $1,000 to $2,000 range of automatic genuine swiss made timepieces. Gemnation = AAA !"
"One of the few times in my life where everything went down smooth without a hitch.
The watch was priced at around 1600...I emailed a CS rep about the 1400 price tag the exact same watch had on Amazon.com and they matched their price post haste.
I ordered from Canada on thursday and it arrived on tuesday.
The watch itself surprised me with how good it looked in person.
Gemnation, it was a pleasure doing business with you."
"I ORDERED A WATCH FROM THEM. VERY GOOD CUSTOMER SERVICE. ASNWERED THE PHONE RIGHT AWAY. FAST SHIPPING AND ON TIME."
"BEWARE OF GEMNATION! My Burberry Watch came defective. I sent back the watch, and they sent it back to me saying that "I must have gotten it wet" and there was nothing they could do for me.(Mind you that they ignored that the clasp opens up constantly as well!) Now I have to deal with Burberry directly, and since Gemnation is NOT an authorized retailer, I have no warranty. Now I am spending an additional $207 for repairs. Not happy!!!!"
"Gem Nation was extremely easy to use. The watch came with all the original packaging in only 2 days. Gem Nation wasn't the cheapest place for this watch, but the service, warranty, and ease of purchasing far outweighed the slightly additional cost."
"Great price on watch purchased. Transaction felt very safe and secure. Free 2-day FedEx shipping and order arrived promptly. "
"A fantastic way to purchase online.
Fast delivery and trouble free."
"This company is not reliable!
I placed an order for a watch on a thursday 4am and paid for next day shipping. I then sent an email to them saying to make sure I get it the next day, he said if its approved by 3.30 it will be sent. It wasnt sent.I sent an email then called the next morning to speak to him and he said it was approved by 5pm, I said ok can you same day ship it he said no and was quick to ask if I wanted to cancel the order, I said no that they should next day it. I needed that watch by friday because my freight forwarder sends shipments every friday. I told him how they had messed my plans up and he says sorry and again asks if I would like to cancel, I said no. Here I am on monday the watch isnt at its US location, talkless of the overseas destination for vals day tomorrow.The fedex tracking number provided on friday has not updated since, it says "Shipment information sent to FedEx" this means the item is not even at fedex yet cos its probably not in sock. Just for me to go on their website and theyve hiked the price up by some hundreds. No word from customer service nothing. I wasnt even offered a rebate since I paid 35bucks for next day, I was only offered cancellation. Never shopping here again."
"I purchased a Philip Stein watch from Gemnation for my husband. I am very pleased with both the price and the service from this company. I was able to have the watch band sized by Gemnation so when my husband received his gift he could wear it right away--a perfect fit. The watch is beautiful--and thanks to Gemnation I'm confident that I got an excellent deal."
"I found the sales contacts at Gem Nation were very helpful in sourcing the watch I was looking to buy. They also offered advice on shipping and the package was delivered on time and in perfect condition. "
"Excellent service, price, and speed of delivery. Would buy from Gemnation again."
"I thought that the service was great and delivery was as promised. The cost of the watch was at a decent price."