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Product & services pricing
3.85/5
Chance of future purchase:
4.01/5
Shipping & packaging:
4.18/5
Customer service:
3.76/5
Return/Replacement policy:
3.72/5


Verified
5/5

2024-11-20

Great

"Ordered parts from another vendor and was told it would be till mid December when it would arrive "

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Verified
5/5

2024-11-20

Always good service

"Fast delivery and the right part every time!"

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Verified
1/5

2024-11-20

Not at all pleased

"Purchased a door gasket (3) times when the site said it was "in stock." Then, a week after each purchase I get an email telling me they are refunding my money because the part is on back-order. I'm going to have to pay a little more going somewhere else, but at least I know I'll get the part."


Verified
5/5

2024-11-20

The perfect part at an extremely high price

"1) I was thankful I could find the oven knob for an oven built in 1998.
2) It should not have cost $30 plus dollars.
3) The part had a weight of about 4 ounces, yet my shipping cost was $8.99.
4) But no one forced me to buy the replacement part.

Dave G.,
Cleveland Ohio
"

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Verified
5/5

2024-11-20

Customer service

"The representative was rude to me. She yelled at me. The first representative didn't listen to me and sent me the wrong part. I did not have a good experience with your company. "

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Verified
5/5

2024-11-20

"Arrived on time and was the correct replacement part. Knob for stove top."

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Verified
5/5

2024-11-19

Fast delivery!

"Great job! Will order again."


Verified
5/5

2024-11-19

Great Product

"It was a perfect fit and works great....."


Verified
5/5

2024-11-19

Excellent experience

"I easily ordered a bulb I needed. It was packaged properly and it arrived quickly. No issues whatsoever. "

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Verified
5/5

2024-11-18

Great service and speedy delivery.

"Both parts ice maker, freezer door gasket fit perfect! Price was great as was the products ordered. Submitted order on a Monday, delivered on Wednesday. Thank you"

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Verified
5/5

2024-11-18

Whirlpool Gas Stove Replacement Knob

"Part exactly what we needed and received in a timely manner. "


Verified
2/5

2024-11-18

wrong size or product info.

"high cost and wrong Product size"


Verified
5/5

2024-11-18

Right part on the first try!

"After receiving the wrong part from another company, we ordered from GRP. We received the part within a week or less and it was the correct part! Saved us from buying a new stove!"

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Verified
5/5

2024-11-18

Fridge vegetable bin

"Ordering was easy and delivery was intact and timely. Awesome job!"

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Verified
5/5

2024-11-18

Fast service

"Received a broiler element from GRP quickly and it fit the bill perfectly!"

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