"Just what I needed came as quickly as desired. "

"Their website says the item is in stock, but lo’ and behold, it’s not. Back ordered. Checked back and it still says in stock. "

"Excellent product, quick shipping, very happy"

"I needed to replace a refrigerator door gasket on a French door model of a Whirlpool refrigerator.
First attempt: I ordered the only part that was shown for my frig. It turns out that the left and right gaskets are different sizes. What I got was a left hand door gasket, but what I needed was a right hand door gasket. I decided to keep the gasket and emailed GRP to find me the part number for the right hand gasket.
Second attempt: GRP could not identify the right hand door gasket and asked me to contact Whirlpool directly. After researching Whirlpool’s web site, I was able to locate the part number for the right hand door gasket.
Third and final attempt: I emailed GRP to verify that the part number was valid, then ordered the gasket. It arrived and was the correct one. I installed both gaskets and now all is well.
Final comment, the price of the GRP gaskets are much lower than what Whirlpool would charge. Thanks for that!"

"GREAT PART AND GREAT CUSTOMER SERVICE"

"Very pleased with my overall experience in getting my part"

"Website was easy to navigate to find the part I needed. Ordering was also easy and the shipment made it to me quickly and on time. Great experience"

"Ordered parts from another vendor and was told it would be till mid December when it would arrive "

"Fast delivery and the right part every time!"

"Purchased a door gasket (3) times when the site said it was "in stock." Then, a week after each purchase I get an email telling me they are refunding my money because the part is on back-order. I'm going to have to pay a little more going somewhere else, but at least I know I'll get the part."

"1) I was thankful I could find the oven knob for an oven built in 1998.
2) It should not have cost $30 plus dollars.
3) The part had a weight of about 4 ounces, yet my shipping cost was $8.99.
4) But no one forced me to buy the replacement part.

Dave G.,
Cleveland Ohio"

"The representative was rude to me. She yelled at me. The first representative didn't listen to me and sent me the wrong part. I did not have a good experience with your company. "

"Arrived on time and was the correct replacement part. Knob for stove top."

"Great job! Will order again."

"It was a perfect fit and works great....."