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Product & services pricing
3.82/5
Chance of future purchase:
4.00/5
Shipping & packaging:
4.15/5
Customer service:
3.76/5
Return/Replacement policy:
3.71/5

Verified
5/5

2024-10-20

Good experience

"The product I received was as expected and described online. It arrived in the time window provided at purchase, and arrived undamaged. It was easy to install and works as intended."

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Verified
5/5

2024-10-19

Excellent customer service

"Awesome service will recommend "

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Verified
5/5

2024-10-19

Just what I needed

"Great price even with shipping costs. Fits perfectly!"

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Verified
3/5

2024-10-19

Ice maker for refrigerator.

"The ice maker purchased did not work for my refrigerator and the style of ice maker. I was able to correct the issue by using the ice tray to replace the broken tray on the original. Better descriptions would be good. I should have made sure they were the correct match. Was able to fix it.
"

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Verified
5/5

2024-10-18

OEM Part

"Part was OEM and fixed my refrigerator. With all the cheap knock off parts out on the market its nice to know your buying a OEM part at a fair price.

Thanks GRP!
"

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Verified
5/5

2024-10-18

The right parts!

"The right part for my refrigerator , just like OEM! "

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Verified
1/5

2024-10-17

Charged me $155 for something I never ordered

"I got my part but then you guys charged me $155 for something I never ordered "

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Verified
5/5

2024-10-17

Whirlpool parts

"Had to order 3 different parts. All came in quickly and were the right ones. I ordered a dryer belt from other companies claiming to fit my model and they did not. Genuine matched perfectly."

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Verified
5/5

2024-10-17

Water Filter Housing for Whirlpool Refrigerator

"I ordered a water filter housing for my Whirlpool refrigerator. It was a little slower arriving than I would have liked, but it fit perfectly and solved our issue. We're very satisfied!"

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Verified
5/5

2024-10-17

Stove control knob

"The correct item was received earlier than promised"

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Verified
5/5

2024-10-17

Perfect fit!

"Bought a controller for my sister's oven and it was exactly what she needed. Quick delivery. Very happy customer here! "

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Verified
1/5

2024-10-17

Broken part

"Part dwliver broken. I'm sure it was not shiped that way and thats not the reason for thr bad review. It the work that I have to put in to get a replacement part that is super annoying. I send in the picture of the broken part but now I have to send pictures of my coffee maker (by the way I never installed it.) Take pictures of the box the tables and by the way the threat of getting it done in 14 day or else we will deny your replacement is not a good way to treat your customers!!!!"


Verified
5/5

2024-10-17

Handle it

"Replacement handle for microwave was easy to install."


Verified
1/5

2024-10-16

Poor Customer Service

"The customer service I was provided was awful. It all started when I received a refund for the part I ordered without any explanation as to why. I had to contact them to ask why and was told the online price was wrong and "GenuineReplacementParts shall have the right to refuse or cancel any orders placed for product listed at the incorrect price.\" I then had to re-order at a much higher price and heard nothing from them for days and had to ask them when my order was going to ship. They would just tell me things like the warehouse was contacted for an update. I finally got my part 9 days after re-ordering the second time. Meanwhile I noticed the part is still being advertised on their website at the same lower price they told me was incorrect. I would not recommend this company to anyone who expects quality of service.

"

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Verified
5/5

2024-10-16

great customer care

"they helped find the parts and mailed them quickly."

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