"Fixed it in 5 minutes after the part arrived. Would recommend revisiting shipping cost flat fee for the simple, small, and lightweight gasket. "
"Bought a drain pump for a Bosch washing machine. Pump works great. However, the photo had the 4 necessary mounting screws in it but the actual package/pump set did not. Per GRP, the mounting screws are NOT included in the purchase. Then why do they have the screws in the photo? At the very least they should have a disclaimer stating "mounting screws not included". Ultimately I had to purchase the mounting screws from another company as GRP didn't even carry them. If I knew the screws weren't included ahead of time, I would have just purchased from another company. "
"Bad experience they cancelled order for whatever reason. "
"Really quick delivery of the product. Terrific!"
"Fast shipping and exactly what I needed"
"I found and ordered the part i needed for my dishwasher. It was delivered faster than I expected and installed very quickly and easily. The price was great. I would absolutely use GRP again."
"I have wasted many dollars and much time buying cheaper parts on EBAY and Amazon. These parts fail in record time! Don't waste your time or money. The GE ignitor is VISIBLY better, i.e. larger heating element, stronger wire, heavier stainless enclosure. I remember the original part lasting literally years and I look forward to not having to change this one ever again as this GE Profile stove/oven is now 20 years old. I decided to repair it one last time.
Thank you GRP.
Gerald Kocher"
"Thanks for getting my part to me as quickly as you did . Everything arrived in good shape and fit perfectly. Would recommend your services in the future."
"Great experience, fast delivery!"
"Great job getting the right part "
"part was perfect and arrived on time"
"Fast delivery. Correct part. Easy installation. "
"Part came quickly and fit. It was, however, rather pricey for what it was but still saved us buying a new stove. "
"^ title says it all, company delivered the part i bought"
"This is the third review request I’ve received from Genuine Replacement Parts. Oddly, since leaving my first review, I’ve started receiving about 50 spam emails a day. Food for thought.
Be very careful before ordering. They sent me the wrong part, very similar but had the wrong plug profile. I even sent them pictures of the part number on the part they sent me showing that it wasn’t the part I ordered, along with a picture of the two overlapping labels on the box it came in, neither of which had the correct part number either. In fact, both labels each had a different part number.
I gave up trying to get anywhere with customer dis-service and just swapped the motor housing from my old part to make it work. If you’re not absolutely sure that you’re going to get the part you need, ask them. I guarantee you’ll be convinced after one conversation with their customer dis-service people."