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Product & services pricing
3.82/5
Chance of future purchase:
4.00/5
Shipping & packaging:
4.15/5
Customer service:
3.76/5
Return/Replacement policy:
3.71/5

Verified
3/5

2024-09-18

Damaged Part

"We ordered a new circulation pump for our MAYTAG dishwasher. The part was obviously damaged before it ever left the warehouse putting our dishwasher repair behind by another 5 days. I will say after sending photos and additional emails that they sent another part (is to arrive today), so we shall see if that part is actually in good shape or not. The original replacement came in a smaller box inside a larger box. The larger box had no damage, but the smaller box inside was damaged which would leave me to believe it was already broken when shipped from the warehouse. Hopefully they make it right and get us a good replacement part on the 2nd try."

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Verified
5/5

2024-09-18

THE PERFECT REPLACEMENT

"EXCELLENT SERVICE. HONEST COMPANY AND MY REPLACEMENT PART FITS MY FRIDGE PERFECTLY. THANK YOU VERY MUCH. I HIGHLY RECOMMEND THEM. THANKS GUYS"

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Verified
5/5

2024-09-18

Whirlpool Refrigerator Door Shelf Replacement

"The part fit perfectly and shipping was super fast. Thank you!"

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Verified
5/5

2024-09-18

Excellent service

"It was the exact part we needed and it arrived on time. I have ordered the same part from other sources and they didn’t deliver but GRP came through. I almost had to buy a new refrigerator because of a very small plastic part.
Thank you again!!!
"

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Verified
5/5

2024-09-17

Fit My Need Perfectly

"I found the part I need easily on-line, and, after placing my order, it arrived promptly in a couple of days. The part was a perfect fit."

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Verified
5/5

2023-08-02

Replacement Dryer Timer

"Easy to search website. Exact fit part. Quick delivery. Return user to site."

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Verified
5/5

2024-09-17

Thank you.

"Correct parts, Fast shipping."

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Verified
5/5

2024-09-17

was easy to find the right part

"works great was easy to install !!"

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Verified
5/5

2024-09-17

Got it right the first time!

"The first time we got the part we needed right first time. Thank you!!"

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Verified
5/5

2024-09-16

Quick Delivery

"Knowledgeable people, easy to order and quick to deliver the part. Thank you "

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Verified
1/5

2024-09-16

The part came broken.

"The part came broken given the inadequacy of the packaging. Also the ability to return was very difficult. Gave up. "


Verified
5/5

2024-09-16

Easy, easy!

"Ordered an oven knob and it was as easy as could be. Good product, seamless process."

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Verified
5/5

2024-09-16

Good service

"Parts always in stock with a quick turnaround "


Verified
5/5

2024-09-16

Repeat customer

"Fast shipping, quality parts, easy to navigate site and find the correct part. "


Verified
1/5

2024-09-16

I returned over ordered unopened items in accordance with GRP support and they have yet to respond in 2 months

"Horrible,I’m inquiring as to when my account would be credited. I’ve returned three packages of unopened and unused knobs and provided you the Tracking #. The package was received by on Aug. 16, 2023 at 10:50 AM by GRP. Here it is September 16 and I haven't heard a word, what does that tell you about the company."

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