"All you need is the model number, and if possible the part number, and two days later you have the items in your hands. It’s easy! What you want when you want it."
"From the pricing and arrival, all was in good timing."
"The part I ordered was not well packed and was damaged in shipment. I have sent two requests via email for a return authorization and have not received a response. "
"Part is as described, shipped and received quickly."
"Part was in stock and shipped quickly. Couldn't ask for better service.
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"Fit like a glove. Fast shipping/delivery, same as original no modifications. "
"We received our order and it was exactly as described and arrived quickly."
"Genuine replacement part for my microwave. Arrived quickly."
"The pump for my washer arrived in a timely fashion and my genius son was able to install it successfully. Yay for clean clothes, once again!"
"I have a whirlpool washer that had a broken part. Rather then buy from whirlpool directly, I bought from this company. The price was good and delivery was the next day by FedEx. Hard deal to beat. I got the part, did a swap and all is good. The part description said genuiene OEM so what could go wrong?"
"I’ve attempted to connect with customer support twice due to receiving a broken part. Only response is an auto request for a review. Perhaps something will occur due to this “horrible” review. I am still hopeful this will be resolved, but I am not happy right now. "
"Entered my appliance model number and selected the part. In this case a dryer lint catcher. When it arrived it was much smaller. When asked to return they said that I needed to order a second part due to a redesign and I would need to disassemble my j it and install these new parts. I said I am not looking to do that and would like to return. At that point
They issued an RMA but I. Ended company for the shipping. Not a positive experience
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"I moved into a new home and within 30 days two of my four gas stove top knobs would not work.
I went online and GRP had exactly what I needed, put the Model number and the price was right.
I received the knobs within 3 days and they are working perfectly. Thank you!!!"
"Fast delivery, great price!"
"I received the part for my microwave (an oven door) but there were no installation instructions. After attempting to install the door, in vain, I considered returning the part, but their return policy is VERY strict and you must pay the shipping yourself. I ended up having a professional install the part to the tune of $139.95. Therefore, I would not recommend this company."