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Product & services pricing
3.83/5
Chance of future purchase:
4.00/5
Shipping & packaging:
4.15/5
Customer service:
3.76/5
Return/Replacement policy:
3.71/5

Verified
5/5

2024-08-26

dryer parts

"got what i needed. parts worked"


Verified
5/5

2024-08-26

LG Drain Pump worked as promised

"Our 19 year old trusty LG washer failed to drain. Coin trap was clear and clean so I ordered the replacement drain pump. It came quickly and I installed it and the washing machine hasn't missed a beat. The hardest part was getting the stacked dryer off the washing machine. We are thrilled to not have to buy a new washer/dryer combo."

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Verified
5/5

2024-08-26

Got the right part quickly

"I have had problems finding the correct knob for my stovetop. I was able to find the correct one on Genuine Replacement Parts web site and received it two days later. It fit perfectly."

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Verified
5/5

2024-08-26

Very good service, shipping dates were accurate and parts fit perfectly.

"Top knock company! Like I said in the title top knock. "

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Verified
5/5

2024-08-26

Correct part arrived on time!

"The part I ordered was an exact match. The only issue I had was that the new part needed to be programmed and did not come with any instructions on how to do that. After searching the internet for awhile I did find the correct instructions on programming the new board. My dryer is working great now!"

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Verified
5/5

2024-08-26

Renewed Refrigerator

"So happy to have the refrigerator looking like new again!

Thank you
"


Verified
5/5

2024-08-26

Exactly the parts we needed

"The parts arrived quickly and were exactly what we needed!"


Verified
5/5

2024-08-25

Easy to find exactly the right part

"First-time customer. It was easy to find exactly the right part for my microwave, simple ordering process, and very quick delivery."

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Verified
5/5

2024-08-25

Perfect fit

"Just as advertised the part that I received was an exact original manufacturers part. It was a bit cheaper than other sellers that I viewed and it arrived the same day that it was supposed to. Very satisfied with my purchase"


Verified
5/5

2024-08-25

Good service

"Appreciated the help in finding the right product to replace my used part. Grateful also for the straightforward ordering process and prompt delivery. Thank you."

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Verified
5/5

2024-08-25

Maytag refrigerator drawer.

"Part is excellent quality and shipping was very fast."

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Verified
5/5

2024-08-25

Thank you for sending it so securely!

"Arrived quickly. Packaged very well. Price was reasonable! Thank you!!"

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Verified
5/5

2024-08-25

Washer Drain Pump - correct part arrived was installed and functions correctly

"My experience was all good with GRP. Exceptional English speaking and knowledgable Customer Service employees I might add. Rework/Repair is a snap when original OEM parts are supplied. Everything is back to normal now. And I turned a $1000.00 repair bill into a $200.00 repair. That’s it, plain and simple. A big thanks to GRP!"

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Verified
5/5

2024-08-25

Ice Maker Bin-Success

"I needed a replacement ice bin for my Frigidaire Refrigerator. Originally purchased in 2018. After an online search for part GRC was suggested. Checking proper part through Model No. I located ice bin needed ,placed order and received within five days. Installed and Ice maker and bin working wonderfully. I appreciated timely manner in which all was able to be completed. "

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Verified
5/5

2024-08-25

Painless

"Found the part for my model appliance. Ordered the part and waited a couple of days for delivery. It took longer to unbox and unwrap than to replace the part."