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Product & services pricing
3.83/5
Chance of future purchase:
4.00/5
Shipping & packaging:
4.15/5
Customer service:
3.76/5
Return/Replacement policy:
3.71/5

Verified
3/5

2024-08-25

Doesn't work

"It doesn't have the same wiring locations as my old one and it doesn't work. The site lists it as a match but doesn't work. Can I refund?"

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Verified
5/5

2024-08-25

Very Pleased

"The correct parts were delivered as promised.

"

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Verified
3/5

2024-08-25

Refrigerator handle

"Disappointed that at this price there wasn’t any screws for attachment. "

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Verified
5/5

2024-08-24

Satisfied

"Gas range knob fits and looks exactly like original, thanks."

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Verified
5/5

2024-08-24

Pretty Good Part !!

"Fits perfect ! No problems to install and great performance when working ! You got a good feelings after buy somthing what works !!!"

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Verified
5/5

2024-08-24

Great service!

"I received the exact part that I needed in a timely manner. "

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Verified
2/5

2024-08-24

no help if the part needs exchanging

"I ordered a GE oven faceplate- its too small- I called the phone number on the return label in Lawrenceville and they cant find my order and say I have to contact Genuine parts- I tried- but their chat is offline,- no one responds to my email and I dont see a phone number to call them but they say parts cant be returned without authorization- how do you get authorization?? if you cant contact them??"


Verified
5/5

2024-08-24

5 star

"Parts were correct and delivered fast! "

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Verified
5/5

2024-08-24

Delivered OEM parts as promised

"I had ordered from another vendor and received a part that was incorrect. I reordered from Genuine Replacement Parts and received the exact OEM part (washer suspension rods). I could tell they were OEM parts because I couldn't tell the difference between the rods that I replaced and the rods that were delivered. Won't order from anyone else from now on,"

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Verified
5/5

2024-08-24

Quick service. Quality parts

"Fast shipping Fair prices"

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Verified
5/5

2024-08-24

fast help desk looked up my dryer and provided link to part

"great~
helpful help desk
fast ship
"

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Verified
5/5

2024-08-23

Amazing service

"The part was easy to find, delivered fast, and economical in price. Perfect fit."

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Verified
1/5

2024-08-23

Not the right oart

"I need to return it. How do I do that "


Verified
5/5

2024-08-23

No surprises

"Received as ordered, on time. "

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Verified
5/5

2024-08-23

DIY Vintage Whirlpool Dryer repair

"After buying two dryer motors off of Amazon that weren’t correct, I found GRP’s website. I did a model search for my 40 year old Whirlpool Dryer, ordered the motor and received it in two days promised. It was a perfect fit and the old dryer is up and running. I wish I had found them 2 weeks ago. Great price - excellent service. I’ve booked marked their site for future repairs. "

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