"The part has not been delivered. What do I need to do to get a refund."

"The control pc board that you sent me did not work, after I installed it the keyboard didn’t work So I put mine back in and at least I can use the keyboard.
I’m still having issues with 1burner and the display. "

"Did not receive my order, they said it was delivered . I did not get the delivery, it must have been delivered somewhere else."

"Great ... Beginning to end"

"The wire that l have ordered didn’t fit, it was huge. I even put the exact machine number and model but still didn’t fit"

"The door latch assembly on my front loading Maytag Neptune washer would not lock the door thus the washer would not run. I ordered Maytag part #62722120 from Genuine Replacement Parts but was sent the wrong latch, Maytag part # 2201620. While this part arrived at the expected time, the washer was inoperable for about a week, so I had to source the correct part at a local parts dealer at a higher price."

"Genuine Replacement Parts has always been my first website to check anytime I am in need of replacement parts for an old appliance. Their inventory is great with most items in stock and shipped within 24 hours of ordering. The shipping is fast, enough so that once I got the items before I got the shipped email from them! There may be other websites that a particular item is a little bit cheaper, but for the peace of mind of knowing that GRP will deliver in a timely manner and without hassles is worth the extra. I highly recommend GRP!"

"The parts sent was lightly protected and cracked when received. The parts was fragile and overly priced. "

"They had the part and price"

"Hello. Open the box and found the part with a broken corner. I suspect insufficient packing material. I’ll take a picture and forward it tomorrow. "

"The site made it easy to find the parts I needed. However the prices were very expensive. The parts also arrived in a very timely manner. "

"Part fit perfectly, and also quick shipment. Great place to get OEM parts. "

"5 stars for EVERY Aspect!

Rapid and accurate order fulfillment, very fair pricing, rapid shipping, QUALITY parts, great communication. If there were 10 stars ,GRP would snag each and every one and rightfully so. We are so very pleased with every aspect of the transaction. Couldn't have been better."

"Never received the product "

"In today’s world customers are becoming too accustomed to customer service and product quality that fails to meet basic needs. This is my first experience with the company and the speed, quality and communication thoroughness far exceeded my expectations. My part was delivered quickly, it was easy to install and it worked flawlessly. THANKS!"